Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
#4526
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.

IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:

  • Remove IT support as a major distraction to senior management
  • Minimize network service and operating expenses
  • Redirect in-house IT expertise to strategic business initiatives
  • Ensure dependable and timely access to certified network support professionals
  • Affordably supplement internal resources with high-end expertise
IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.

Progent can deliver small businesses a broad range of IT outsourcing options featured on Progent's web site. Below links describe some of the services and benefits Progent can provide for companies in the Oakland/Berkeley area:

Microsoft Skype for Business Support
Progent's Microsoft-certified Skype for Business consultants can provide online and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.

Data Backup Expertise
Progent's backup experts can provide support for a broad range of utilities and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and smartphones. Progent supports leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as a low cost outsourced solution for reliable backup and disaster recovery (BDR).

Office 365 Integration Solutions with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and on budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

Cost-effective Online Support
Progentís Technical Response Center (TRC) offers urgent and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. (See Progent's customer testimonials). Progent's seasoned support experts can help customers to analyze and fix network issues without the expense or time loss of in-person service visits. Progent provides a streamlined, web-based registration process for first-time clients to accommodate urgent situations and Progent charges by the minute with no sign-up fees or minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-qualified MCSEs, and GIAC-certified security engineers.

Microsoft Windows Virtual Desktop Engineers
Microsoft's new VDI infrastructure that powers RDS simplifies desktop access, enhances responsiveness, strengthens data security, unifies administration, and provides a nearly transparent client environment. Progent's desktop virtualization consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, configure pilot and production environments, improve your network infrastructure to support virtualized desktops efficiently, assess and resolve security issues, and educate your IT managers to utilize industry best practices to achieve maximum payback from client virtualization.

Data Loss and Data Leakage Prevention (DLP) Consulting and Outbound Email Content Filtering Technology
Progent's data loss prevention experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and keep in compliance with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley. Learn about Progent's complete ProSight line of low-cost network management outsourcing services for small businesses

SCVMM 2016 Consultants
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and deploying VMs and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

Progent White Paper: Benefits of Outsourcing
Progent has published a white paper that explains the benefits a small company can derive from outsourcing IT management services. To view this summary and find out how outsourcing can reduce costs, streamline management, and enhance efficiency, click Small Firm IT Outsourcing Advantages.

Progent can deliver onsite computer help, remote technical support, and optional round-the-clock emergency technical help in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Oakland/Berkeley area and you are looking for computer help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
















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