Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 07-559-7400
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 916-273-1400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||1414 Soquel Ave
Santa Cruz, California 95062
|Sales Phone: 831-600-4300
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company
the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff.
Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.
Surveys show that small businesses are attracted to IT outsourcing in order to:
IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.
- Improve management's focus
- Control the costs of operations
- Free management resources
- Access top notch technical expertise
- Add important resources on an as-needed vs. full-time basis
Progent offers a variety of IT outsourcing services for small businesses
in Contra Costa County:
Cisco CCIE Certified Network Engineers
Progent delivers convenient, immediate, and economical access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are recognized networking experts who earn this prestigious classification only after strenuous testing by Cisco. CCIEs are able to resolve even the most complicated issues associated with network architecture, implementation, troubleshooting, and service. Progentís CCIE consultants cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing workarounds or obtaining patches to correct anomalies. Progent can provide fast access to a CCIE by phone so that you can get instant help for complex network troubles that are hurting productivity but are beyond the scope of your local network service resources.
SharePoint Server 2013 Consulting Services
Progent has been providing SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.
Temporary Chief Information Officer
Progent can provide businesses with an IT management professional who can act as a part-time Chief Information Officer. This veteran technology officer can provide strategic direction to assist your company to integrate appropriate technology to enhance business operations so they match better with your corporate objectives. Your company can develop and install a well thought out IT plan without incurring the cost of a full-time senior IT executive. Important tasks Progent's part-time Chief Information Officer can perform include strategic planning, rationalizing IT budgets, creating and tracking models for TCO and ROI, reengineering business processes, negotiating contracts with vendors, defining security and compliance policies, cash flow management, automating network management, software revision tracking, network asset documentation management, and business continuity preparedness.
Progent's Azure cloud planning and integration consultants can assist you with every phase of Microsoft Azure integration such as requirements definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid environment that transparently integrates on-premises datacenters with Azure services.
SIP Trunks and Cisco CUBE Configuration Experts
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration experts can help organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable online or on-premises support to assist you to move efficiently to a productive communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Dynamics NAV Software Integration, Customization, and Troubleshooting
The updated edition of MS Dynamics NAV ERP includes powerful new features including tailored Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP experts offer software development, integration and debugging support to enable your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other systems and applications. In addition, Progent can help you to create and utilize databases so you can enhance your understanding of your operations, acquire more clients, expand your marketing campaigns, and build productive partnerships.
Microsoft SQL Server 2014 Consulting Services
SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services including system design, configuration, management, troubleshooting, and software development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can assist your company to carry out a cost-effective migration to Microsoft SQL Server 2016.
ProSight IT Asset Management service
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight family of managed services for small businesses.
Security Evaluation Service Packages
Progent provides two low-cost service packages created to allow small businesses to get an impartial system security evaluation from a qualified security expert. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from beyond your firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your company firewall to assess your exposure to internal assaults. The two security inventory packages are set up and run from a protected external location and feature a complete report that analyzes the scanned security data and suggests appropriate corrective actions.
Cisco IOS Software Update Support
If your network includes Cisco routers, you could be running an old release of IOS, the operating system used in most Cisco router as well as current switches from Cisco. Cisco frequently provides updates to IOS in order to fix problems, shore up security vulnerabilities, or improve features. Unfortunately, updating Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco device and your system infrastructure. As an example, there could be limitations of local RAM that could cause a new OS version to execute incorrectly. Progent's Cisco CCIE-certified network engineers can provide a wide selection of support services related to updating Cisco IOS or other Cisco OS like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your router software, propose sensible updates, prepare Cisco appliances, copy images/, activate and test your new software, tune throughput, resolve problems, and train your network support staff how to get the benefits of any important new functions.
White Paper: Outsourcing Benefits
Progent has produced a report that discusses the advantages a small business can realize by outsourcing IT support functions. To view this document and learn the reasons outsourcing can reduce expenses, streamline management, and maximize productivity,
click Small Business IT Outsourcing Advantages.
Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda,
and other cities throughout Contra Costa County, the San Francisco Bay
Area, the Monterey Peninsula and the California Central Valley.
If your small business is in Contra Costa County
and you require technical help, information technology outsourcing, or top-level expertise from a Progent consultant,
call 925-362-2400 or visit Contact Progent.