Onsite Service Available in Fremont, Newark, Milpitas, Union City

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills
Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can deliver small and midsize companies a variety of IT outsourcing options featured on Progent's web site. The following links describe a few of the services and advantages Progent can provide for companies in the Fremont area include:

Cost-effective Remote Technical Support
Progentís Technical Response Center (TRC) offers urgent and routine remote service for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. (Take a look at Progent's client testimonials). Progent's certified service experts can help clients to troubleshoot and repair hardware and software issues without the expense or delay of travel for onsite support visits. Progent offers a convenient, web-based registration process for new clients to accommodate urgent network problems and Progent bills by the minute with no sign-up charges or time minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-certified MCSE consultants, and CISM-certified security professionals.

GIAC-certified Information Assurance Expertise and SIEM Design and Operation
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security capabilities addressed within the GIAC accreditation such as evaluating network security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.

Windows Server Failover Cluster Consulting
The failover clustering feature set incorporated into the latest versions of Microsoft Windows Server has been radically redesigned to simplify the deployment, configuration, and administration of server clusters and to provide greater levels of network dependability, security, efficiency, and versatility. New or enhanced features include automated cluster Validation, revamped setup and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, better security and quorum models, minimization of failure points, greater storage and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can help you evaluate the advantages of failover clusters, plan and implement a deployment, train your network support staff to manage your failover clusters, provide continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to create an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Part-time Chief Information Officer
Progent can supply companies with an IT management expert who can act as a part-time Chief Information Officer. This veteran IT officer can provide long-term direction to assist you to deploy appropriate technology to improve business processes so they align more closely with your business goals. Your business can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive. Important services Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing technology budgets, building and tracking models for ROI, optimizing workflows, reviewing contracts with vendors, defining security policies, cash flow management, automating data center administration, patch tracking, IT asset documentation management, and disaster recovery/business continuity preparedness.

Dynamics GP Consulting
Progent can provide a Microsoft Dynamics GP (Great Plains) technical expert to help your company to support and improve your Great Plains-powered management information solution. Progent can also help you to plan and implement a smooth Dynamics GP migration from a legacy accounting package so that you preserve your information, increase your security, improve your financial reporting and management analytics, leverage Microsoft Office compatibility, and eliminate network impacts by planning and adhering to an efficient migration strategy.

Value Pricing
Progent's simple by-the-minute billing model has no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra fees that drive up service. For remote support from Progent during regular business hours, you only get charged for the actual time spent working on your problem. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's team member is actually on-site solving your problems. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but not an increased emergency rate. Since Progent has a large pool of consultants located throughout the entire San Francisco Bay Area service territory, an available expert is usually near to assist. Progent can also provide on-premises service to the majority of zip codes in the United States within 24 hours of answering a service request. Progent's online support team has delivered assistance to small companies in every state (Refer to Progent's nationwide testimonials.)

Project Management Consultants
For enterprise project management assistance, Progent offers the services of senior information technology professionals with decades of experience as IT project managers for application development, information systems implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer advanced management expertise to help enterprise customers to follow leading practices to make sure major projects are completed on schedule and on budget.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist you to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your information network.

Microsoft Dynamics GP 2015 R2 Consultants
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, supports popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and experience to address the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.

Progent White Paper: Why Outsource?
Progent has published a white paper that discusses the advantages a small organization can derive by outsourcing network administration functions. To read this summary and find out the various ways outsourcing can reduce costs, streamline administration, and enhance productivity, click Small Business Information Technology Outsourcing Advantages.

Progent offers onsite computer support, online technical services, and optional 24x7 emergency technical help in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you need technical assistance, information technology outsourcing, or top-level services from a Progent engineer, call 510-933-0400 or visit Contact Progent.
















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An index of content::

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