Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Small businesses in Napa, Vallejo, St. Helena, Calistoga, Benicia and throughout the San Francisco Bay Area rely on IT outsourcing to economize on IT spending, streamline IT management, and increase the business value of their information network. By outsourcing IT services, a small company can have affordable and timely access to certified consultants and service experts without the having to build up a large internal support group. IT outsourcing allows you to focus on managing your business while leaving network management chores to the experts.

The surging popularity of IT outsourcing among small businesses stems from an unbeatable value proposition: IT outsourcing saves money and improves the performance, reliability and security of your network. Surveys show that businesses utilize IT outsourcing for several common reasons:

  • Allow management to focus on the business
  • Control costs and improve operational efficiency
  • Make in-house resources available for strategic tasks
  • Have fast access to IT consulting experts
  • Leverage the effectiveness of internal IT staff
With years of practical experience providing outsourcing services to small businesses, Progent can help your business achieve enterprise-class network support without expanding your permanent IT staff of forcing you to rely on the limited availability and resources of an individual consultant or small consulting firm.

Progent offers a variety of IT outsourcing services for small businesses in Napa County:

Microsoft Office 365 Excel Consulting Services
Progent's Microsoft-certified Office 365 Excel consultants can help you to create advanced Excel-powered programs or provide one-on-one education in the powerful capabilities of Office Excel desktop and Office 365 Excel. Progent's experts can also assist you to create and manage a safe, robust IT infrastructure to host your Microsoft Excel applications. Progent's SharePoint experts can show your company how use Excel Services to expand the power of Microsoft Office Excel by incorporating interactive Excel spreadsheets into business intelligence portals and scorecards. Progent's Microsoft Dynamics specialists can show you how to exchange information between Excel and products like Microsoft Dynamics GP and MS Dynamics SL.

Windows Server 2016 Hybrid Cloud Integration
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

64-bit Computing Upgrade Services
Progentís 64-bit migration experts can assist you to enhance your application servers and workstations affordably from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit computing, design an economical migration process that reduces operational interruptions, and offer responsive online support to assist your organization to configure 64-bit software and application programs on your current computers. Progent's Microsoft-certified engineers can help you to integrate the 64-bit editions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Disaster Recovery/Business Continuity Strategies
Progent offers high-level online consulting for business continuity planning, validation, and education to help you to prepare for possible disasters, minimize service disruption for your essential IT operations, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity experts can team with your executive and network support group to perform risk and business impact evaluation, define dependencies, specify the assets needed to operate your business, determine key network functions and specify allowable restoration times, qualify hot backup centers, configure secure remote connectivity for crucial workers, implement emergency notification mechanisms and define responsibilities for personnel, write a complete recovery and test plan, and provide training for management and technical staff to execute the business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

Fault Tolerant Internet Connection Support Services
Few small organizations have the in-house experience demanded to work effectively with multiple Internet Service Providers, manage the necessary documentation processes with Internet numbering organizations, and configure sophisticated routing protocols like as BGP and HSRP. Progent's Internet connectivity consulting staff and Cisco CCIE infrastructure consultants can help your company to successfully deploy the latest connectivity solutions to create cost-effective fault-tolerant Internet connections.

Unified CM integration and troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating with applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of CUCM setup and debugging in areas such as integrating VoIP phones and video phones, designing dial plans, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, and integration with Exchange Server and Skype for Business.

Progent White Paper: Why Outsource?
Progent has published a white paper that discusses the benefits a small company can realize by outsourcing network support functions. To view this white paper and learn the reasons outsourcing can reduce costs, simplify management, and maximize productivity, click Small Firm Information Technology Outsourcing White Paper.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Napa, Vallejo, St. Helena, Calistoga, Benicia and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Napa Valley or anywhere in the San Francisco North Bay area and you require technical assistance, information technology outsourcing, or top-level expertise from a Progent consultant, call 707-603-2323 or visit Contact Progent.
















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