Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
#4526
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff
Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant, small consulting firm, or the tech-in-the-box support arm of a computer manufacturer.

Progent can provide small companies a wide selection of network consulting options featured on Progent's web site. The following links contain details some of the services and benefits provided for businesses in the Palo Alto area:

Unity Connection and Unity Express (CUE) integration and troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail solution that facilitates productive collaboration by offering a variety of alternatives for retrieving calls and messages within an environment that is easy to implement and maintain. Cisco Unity Connection lets you read and manage your voice messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides affordable voicemail, unified messaging, IVR, and automated-attendant functions for small to medium businesses (SMBs) and corporate branch locations with up to 500 workers. Progent's Cisco-qualified CCIE network consultants offer Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you significant business advantage.

Fault Tolerant Internet Connectivity Support
Few small companies have the internal expertise needed to coordinate effectively with multiple Internet Service Providers, manage the required configuration steps with Internet numbering organizations, and configure advanced routing protocols such as BGP and HSRP. Progent's Internet connection experts and Cisco CCIE-certified infrastructure consultants can help your company to successfully deploy advanced connectivity solutions to implement affordable fault-tolerant Internet connections.

CISM qualified Security Management Consultants
Progent offers the support of CISM certified cybersecurity management experts. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of performance that IT security professionals are expected to learn. It gives business management the assurance that consultants who have earned their CISM credential possess the experience and capability to deliver effective security administration and consulting consulting.

ProSight ESP Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

Progent's ProSight IT Asset Management service
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn about Progent's ProSight suite of managed services for small and mid-size businesses.

Windows Hyper-V Support Services
Progent's certified Windows Hyper-V engineers can assist you to evaluate the potential advantages of Hyper-V-based virtualization for your company, conduct pilot installations to validate Hyper-V's operation with your line-of-business software, assess your network architecture for smooth operation with virtualization technology, help you to build Microsoft Windows 2016 Hyper-V hybrid cloud solutions or implement a Microsoft Windows Server 2012 R2 migration, educate your network management personnel to monitor and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, establish and test business continuity procedures that optimize system uptime, and deliver continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.

CISSP Network Security Experts
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of IT security. Progent can help create efficient security solutions that guard a small business against advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile users sharing network resources distributed across multiple physical datacenters and public and private clouds.

SIP PSTN Trunks and CUBE Integration Consultants
Progent's Cisco-certified SIP trunk consultants and CUBE integration consultants can help organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective online or onsite expertise to assist businesses to move smoothly to a modern communications environment that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe end-user self service, and delivers a single point of control for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

White Paper: Outsourcing Benefits
Progent has published a white paper that summarizes the benefits a small company can realize from outsourcing IT administration services. To view this summary and find out the various ways outsourcing can reduce expenses, simplify management, and enhance efficiency, visit Small Company IT Outsourcing White Paper.

Progent offers on-premises network assistance, online consulting support, and optional 24x7 urgent assistance in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require technical support, IT outsourcing, or advanced services from a Progent consultant, call 650-543-0400 or visit Contact Progent.
















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