Onsite Service Available in Petaluma, Sonoma
Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.
The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:
Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.
- Focus senior management on business issues
- Control IT costs while improving operations
- Free up internal resources
- Receive the services of expert consultants
- Supplement, not replace, the in-house IT support group
Progent can deliver small and midsize companies a variety of IT outsourcing options highlighted on Progent's web site. Below links describe a few of the support services and advantages Progent can provide for businesses in Petaluma and Sonoma County:
Cisco CCIE Qualified Engineers
Progent can provide convenient, immediate, and cost-effective access to registered CCIE consultants. Cisco Certified Internetwork Experts are elite networking gurus who are awarded this top-level classification only as a result of intense examination by Cisco. CCIEs can resolve the most complex problems surrounding network planning, configuration, troubleshooting, and service. Progentís CCIE consultants cooperate intimately with Cisco engineers in analyzing issues with Cisco's IOS software and developing fixes or obtaining software updates to correct anomalies. Progent can provide fast access to a CCIE by phone so you are able to get immediate assistance for tough network troubles that are hurting productivity but are outside the scope of your local IT service resources.
Office and Office 365 Integration and Training
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers quick return on investment and promotes better business results. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with various releases of Office desktop and offers live online Office and Office 365 training to individuals or groups.
Microsoft Office Access 2010 Application Development
Progent's Microsoft Office Access developers and consultants can provide cost-effective online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert help for Access application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom online classes for Office Access application programming and DBA services.
ISA Server and Forefront TMG Server Maintenance and Support
Microsoft ISA Server 2006 and the newer Microsoft Forefront TMG are discontinued software solutions that contain an application-aware firewall able to guard networks from outside and inside attacks. The two products provide in-depth examination of Internet protocols to uncover exploits that routinely evaded early-generation firewalls. Microsoft ISA Server was superseded by Forefront TMG, which was built on ISA Server 2006's architecture while delivering a number of improved capabilities. Forefront TMG 2010 has subsequently been discontinued by Microsoft, and the gateway security features provided by the platform are now typically taken over by dedicated hardware appliances from vendors that include Cisco, Barracuda, SonicWALL and WatchGuard. (See ASA Firewall with Firepower Services configuration and management.) Progent provides online Forefront Threat Management Gateway support and ISA Server 2006 consulting services to help you maintain and troubleshoot your legacy firewall environment, and Progent can help your organization to migrate smoothly to a more current firewall solution by providing planning, integration, optimization, training and debugging.
Barracuda Backup Certified Consultants
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.
GIAC-certified Information Assurance consulting and SIEM Planning and Operation
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the security disciplines addressed under GIAC certification including auditing network security mechanisms, incident handling, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory mandates for promptly reporting incidents.
Progent's Technical Response Center Customer Commitment
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of remote network support offered anywhere for both emergency as well as standard issues. For urgent problems that impact multiple users, vital individuals, or a line-of-business application, the TRC can engage in less than an hour. For standard issues, the TRC is committed to respond in less than two hours. In all cases, your ticket will be created promptly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will check with you on each corrected problem to make sure you are comfortable with the results and willing to close out the trouble ticket. Learn more about Progent's TRC Customer Commitment.
Citrix Desktop Virtualization Solutions Support Services
Progent's Citrix virtual desktop experts can help your business to design, deploy, manage, and support a virtualized Windows application delivery and management system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to manage and maintain a remote datacenter that offers high uptime, enhanced security, and fast recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization platforms from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.
SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Amazon AWS Cloud Planning and Integration
Progent's Amazon AWS cloud integration experts offer affordable remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS platform.
White Paper: Advantages of Outsourcing
Progent has published a white paper that explains the advantages a small company can derive from outsourcing IT support functions. To view this document and learn how outsourcing can conserve costs, simplify administration, and enhance productivity,
click Small Company Information Technology Outsourcing Advantages.
Progent provides on-premises network help, remote troubleshooting services, and optional 24x7 urgent assistance in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area
and you are in need of technical support, information technology outsourcing, or top-level services from a certified Progent consultant,
call 707-559-7400 or visit Contact Progent.