Curitiba At Home Workforce Configuration Consulting and Support
System Planning, Configuration, Management and Troubleshooting Consulting Services
Enlarging your remote workforce may have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Curitiba organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services ranging from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Curitiba, Paraná organizations to succeed with any facet of building a high-functioning remote work environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for an at-home workforce can be especially challenging if you must manage a combination of personal hardware such as PCs and laptops, routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware releases. Progent's experience delivering remote support for both outdated as well as modern technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services offered by Progent to help you to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology allows you to create a safe connection for authorized at-home workers to use IT resources located at your company datacenter or in a public cloud. Progent can help you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of endpoint devices including Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and use a remote computer's desktop. This gives IT managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide expert online support for setting up home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by telecommuters to connect to their router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point integration help.
- Internet connectivity methods impact the speed and availability of connections between at-home workers and the company data center. Line-of-business applications may demand backup Internet access in the event the primary connection breaks. Progent can provide guidance for picking Internet service providers, picking appropriate service offerings, and integrating redundant Internet connections. Refer to Internet connectivity integration services.
VoIP Solutions for Telecommuters
Extending the company phone environment to accommodate remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a remote VoIP environment that delivers the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. Unified Communications Manager supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, see CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed integration and troubleshooting services.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing products from major vendors support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your existing conferencing environment and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include video calling, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, offering a rich ecosystem of applications that create a consistent user interface for exchanging information throughout a corporate network and on a wide selection of endpoint computers. Progent has provided online consulting services for SharePoint and Exchange since their original releases and can help businesses to configure these critical collaboration platforms to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its full range of capabilities. For details about Progent's support services for Microsoft Teams, visit solution design and configuration expertise for Microsoft Teams.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by providing policy-driven access to data, business processes, and utilities for looking through company-wide business data. SharePoint permits you to create protected web portals that allows remote workforce to see and update consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint support services, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, visit planning and configuration expertise for Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can access them securely through a web browser. Provided with Office 365, OneDrive allows home employees to jointly author documents. Revisions created offline are automatically synced when you go back online. To find out about Progent's consulting expertise for OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration Services for Remote Workers
Progent can provide fast and affordable online assistance for enabling businesses to build, manage and troubleshoot cohesive hybrid network architectures that combine physical data centers, teleworkers, branch offices, plus public cloud resources. Progent can provide expertise for all types of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with public cloud access, identity, and security.
Microsoft Azure is a leading family of cloud services that allows you to utilize infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred services services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure services for telecommuters by setting up and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's support services for Azure, refer to Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services available on a subscription basis. Office apps and cloud services are marketed in a variety of bundles intended for users ranging from individuals and households to major corporations. Progent offers fast and easy online access to experts knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to assess the numerous subscription plans available for Microsoft 365 and configure 365 apps for your remote workers to achieve top business value. To find out about Progent's expertise for Microsoft 365, visit Microsoft 365 consulting support.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product suite. Exchange Online offers the advantages of lower costs for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Exchange Online to run transparently with local deployments of Exchange, allowing customers to create hybrid networks. Progent's Exchange experts can provide as-needed assistance to get you through tough technical roadblocks and also offer comprehensive project management outsourcing to make sure your at-home workers have convenient and safe access to your Exchange Online deployment. For details Progent's consulting services for Exchange Online, refer to Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's top source of cloud services. Progent can provide quick and affordable online contact with cloud connectivity experts who can assist your business to design, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist your company to create a high-availability network model to make sure your users have a consistent computing environment whether they are working from your headquarters, a remote branch, at home, or on the move. For information about Progent's support services for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a popular suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your critical apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up VMs on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and streamline identity management for telecommuters with GCP Cloud Identity services. Progent's consultants can also assist your business to utilize GCP's management technology to control and track your Google Cloud ecosystem. For details, visit Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Services for Teleworkers
A sudden, enterprise-wide changeover to a telecommuter business model, which could be driven by a pandemic or as part of a disaster recovery process, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk Call Center services allow businesses to outsource or expand their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's extensive team of online technical support specialists along with world-class trouble ticketing and follow-up technology to offer an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from initial service requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or revise the status of their current trouble tickets, enter information, and append screen captures or attachments. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to deal with advanced issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Augmentation Service allows you to supplement your existing Help Desk Call Center team by splitting responsibilities for Call Center services seamlessly between your regular IT support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Call Center service uses a collective support model utilizing the leading professional services automation tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class IT support to your telecommuters, visit Progent's Call Desk augmentation Services.
Security for Remote Workers
Work-from-Home (WFH) employees commonly use their own devices and often operate in a poorly secured physical environment. This situation increases their vulnerability to malware attacks and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of policies built on best practices. Progent's seasoned group of data security support experts can assist your business to design, configure and maintain an effective cybersecurity solution that guards vital information assets in networks that incorporate at-home workers.
Firewalls enable you to build a network environment that can be securely accessed by local users as well as by an at-home workforce, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and manage appropriate permissions to various classes of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, go to firewall support services.
Online Endpoint Security Monitoring makes it possible to watch over the various computers utilized by remote workers and either reject or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint, monitoring all activity and using state-of-the-art AI technology from SentinelOne to identify new attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted device from the corporate network to contain the threat. Since the ProSight ASM agent is self-contained, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.
Progent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured online account and enter your password you are asked to verify who you are via a device that only you possess and that is accessed using a different network channel. A wide range of out-of-band devices can be utilized as this second form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register multiple validation devices. To learn more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the vulnerability of your information system to all classes of external and local security threats for an environment that incorporates remote workers. Progent can deploy online, automated cybersecurity inventory scanning for rapidly and economically detecting a wide variety of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be provided by network security professionals with top credentials including CISA, ISSAP, and GIAC, can assist your business to audit your workflows and governance policies and review your IT infrastructure to allow you to implement the highest level of security for your teleworkers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home environment as well as your internal and perimeter networks to help you uncover, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent can also help you to strengthen your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To find out additional details about Progent's vulnerability analysis solutions based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's PEN Test Products.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper about key areas to focus on for protecting an IT environment that includes telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and restoring vital information in order to avoid data loss and reduce recovery time and effort in case of storage failures due to hardware issues, programming hiccups, operator error, cyber attack, or other causes. Dependable data protection solutions can be especially difficult to architect and manage in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for at-home workers must cover diverse types of user-owned endpoints. Progent offers quick online help from experts knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often envision scenarios that call for a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist your company to develop, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager offers a unified environment for protecting corporate information by managing local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Remote endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, set up policies for permission to access data and networks, set passwords, establish VPN tunnels, determine how telecommuters share data, establish threat defense, ensure compliance, and erase sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS endpoints. For details about Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your telecommuters, see Intune teleworker endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network administrators to keep remote endpoint devices current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Curitiba, Paraná company, call
An index of content::
Services SUS
Professional Microsoft SUS
Microsoft Windows Server Update Services allows network managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT staff can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your network environment.
Microsoft Azure hybrid cloud integration Consult
Amazon AWS hybrid cloud integration Reporting
Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises IT assets along with one or more cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Aironet Wave 2 AP Onsite Technical Support
Aironet Wave 2 Wi-Fi AP Specialists
Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated network traffic.
Microsoft Experts Professional Exchange 2013
Emergency Exchange 2013 Load Balancing Remote Support
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact vital facets of IT including manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.
Wireless Security Support Services
Android Integration Onsite Technical Support
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
.NET IoT Designer
.NET Visual Basic Reporting
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET apps quickly and affordably.
Developer .NET Software
.NET Framework Programming Firm
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and at low cost.
Android patch management Consulting Services
Android patch management Consulting Services
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Top Consult Google Cloud Docker
24 Hour Google GCP Cloud integration Consulting
Progent offers cost-effective online and on-premises support to help organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Network Consultant Exchange 2013 SharePoint integration
Exchange Server 2013 Network Consultant
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important new features plus a redesigned structure. These enhancements affect key facets of IT like manageability, availability, security, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Solaris with Windows Consulting Services
Solaris with Windows Consulting Services
If you are developing UNIX-based applications in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using automated server monitoring and by providing online and on-site support when your company needs it, Progent offers an affordable alternative for supporting an IT network that provides excellent reliability, security, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring services, and Help Desk outsourcing.
Firewall Security Cybersecurity Organization
IPsec VPN Auditor
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right products from multiple vendors to support your security goals while staying within your spending restraints.
MSP360 GSuite Backup Remote Troubleshooting
MSP360 Managed Backup Outsourcing
Progent's data protection experts can assist you to create, implement and administer a backup plan based on MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from human miscues, software flaws, malicious insiders, and external attacks such as ransomware.
Locky ransomware hot line Consultant Services
ransomware cleanup and restore Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Wi-Fi IP phone integration Network Consulting
CCIE Expert Certified Professionals wireless VoIP phone and Aironet APs
Progent's Wi-Fi IP phone configuration and troubleshooting experts offer remote and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Specialist Exchange Migration
Exchange Server Upgrade Consulting
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help you to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and integrating your key communications technologies.
Engineer Windows and Linux
Windows, Linux, UNIX, Solaris Consultant Services
If your office computer system combines Linux platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration support services include network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Help Desk outsourcing.
Microsoft Exchange 2000 Support
After Hours Microsoft Exchange Upgrade Network Consultants
Progent is among the most qualified network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Support and Integration 802.11 Wireless LAN
WiFi 6 Consultants
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wi-Fi network architecture, select sensible technology, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete 802.11x network security strategy that is well integrated with the security strategy for your overall business network.
Expert Microsoft Certified Forefront Network Inspection System Online Consulting
Forefront TMG 2010 Specialist
Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified consultants can assist your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
Security Auditor Spam Filtering
Veritas Computer Security
For small and midsize businesses, computer security and information assurance and regulatory compliance is too complicated to stay ahead of yet too risky to ignore. The world's biggest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems like there's no place to run. Progent has made it economical for small and midsize organizations to carry out critical IT security projects effectively by providing the benefit of billable time to the closest minute with no minimum billing for online support. You have the help of a seasoned computer expert to provide just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security strategy.
web application development Professionals
SharePoint Contract Development
If you need assistance creating, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progent's expert team of program developers, database designers, and project managers can make sure you get the job done on schedule and within budget. Progent's experienced software programmers can provide cost-effective and efficient online help for projects as simple as creating Vidual Basic macros for Excel or as challenging as rolling out mission-critical RDBMS applications based on SQL Server or Oracle.
Data Center Technical Consultant
Technology Consulting Services Co-Location
Progent's data center support services are intended for companies with equipment housed at IDCs or data center colocation hosting sites and in need of on-demand on-premises help at the colo facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a complete range of IDC and IDC and co-location support services such as network architecture analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, development and installation of fault tolerant configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server clustering configurations.
SCCM 2012 Software Inventory Network Consultant
Urgent Technical Support Services SCCM 2012
Progent can assist your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services.
Microsoft SharePoint Server 2010 Support Outsourcing
SharePoint 2010 Remote Technical Support
Progent's Microsoft-certified consultants offer cost-effective online support and programming services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise search engines, workflows, and other utilities to support and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous releases of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
24-7 Microsoft Project Server My Sites Specialist
MS Project Server Coding
Progent's Microsoft-certified engineers offer in-depth support in deploying, managing and debugging any edition of Microsoft Project Server and can provide a wide variety of cost-effective online support services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Services available from Progent include system planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Immediate Windows 10 Management Online Support Services
Microsoft Windows 10 Upgrade Information Technology Consulting Firms
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.
Microsoft Exchange Online Support
24 Hour Consultants Exchange 2013 Unified messaging
Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These improvements favorably impact key facets of IT such as manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Microsoft 365 Integration Troubleshooting
Consulting Microsoft 365 Access Development
Progent can help your business to evaluate the many subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid networks that transparently combine local and cloud products and services.
Microsoft 365 Migration Tech Consultant
Microsoft 365 Outlook Server Installation
Progent's Office and Microsoft 365 experts can assist companies to integrate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that offers fast ROI and promotes better business outcomes. Progent can assist your company to integrate Office or Microsoft 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems with different releases of Office desktop and can provide customized online instruction to individuals and teams.
Integration Support Identity Verification
Multi-factor Authentication IT Consulting
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices.
Microsoft Experts Remote Desktop Information Technology Outsourcing Companies
Microsoft Certified Expert Desktop VPN Computer Help
Progent's remote access and wireless synchronization specialists can assist your business to design and configure connectivity solutions for remote desktops, laptops, and wireless handhelds so they work seamlessly with your IT network, enabling you to optimize the productivity of your off-site workers.
Development Company .NET Visual Studio
.NET C++ Programming Firms
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and affordably.
After Hours SQL Server 2012 Support Outsourcing
Power View Network Engineer
Progent can provide the expertise of certified consultants as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
CCNP Expert Certified wireless LAN controller Online Support
Technology Consulting wireless controller
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless availability with fast auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Cisco VoIP Phones and Contact Center Network Consultant
Troubleshooting 7800 Series IP Phone
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, originally named CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Offsite Workers Collaboration Software Professionals
Best Computer Engineer Teleworker Collaboration Software
Progent can assist small and medium-size companies to configure collaborative applications to make it easy for their at-home employees to engage in productive interaction with colleagues and customers.
Exchange 2013 Upgrade Technology Professional
Integration Services Exchange Server 2013
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements affect vital facets of IT like manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Largest Telecommuting Network Consultants Subcontractor Job
Network Engineers Careers
Progent wants to find staff-level, solutions-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and high-end system architecture experts with experience in mobile access, wireless networking, service continuity, workplace recovery, information protection, and VMware. Progent also is hiring professionals to join Progent's staff of desktop service technicians and off-site support professionals. Also, Progent is seeking talented managers able to perform effectively in Progent's fast-paced, virtual office culture.
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