Curitiba At Home Workers Solutions Support
Solution Design, Setup, Administration and Call Center Consultants
Enlarging your remote workforce can have a significant effect on network infrastructure, security/compliance, and company culture. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Curitiba company to pick the right technologies and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Curitiba, Paraná businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Setting up the network infrastructure needed for an at-home work environment can be particularly complex if you must accommodate a mix of worker-owned equipment like PCs and notebooks, Internet routers, and wireless appliances from various vendors and with a mix of OS software and firmware levels. Progent's background delivering online help for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Services available from Progent to help you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology allows you to create a secure connection for authorized at-home workers to access IT resources located at your company data center or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a remote computer's desktop. This provides IT managers significant control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide expert remote support for deploying home routers from a range of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly used by telecommuters to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup assistance.
- Internet connectivity methods affect the speed and reliability of connections between telecommuters and the company network. Line-of-business processes may require backup Internet access in case the primary connection breaks. Progent offers guidance for selecting Internet service providers, choosing appropriate service offerings, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.
VoIP Integration for Remote Workers
Expanding the corporate phone system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are popular with SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to plan or tune a remote VoIP environment that provides the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM manages additional mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide on-demand integration and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich ecosystem of productivity apps that create a cohesive user experience for exchanging data and ideas throughout multiple sites and on a broad range of endpoint computers. Progent has provided remote consulting support for SharePoint and Exchange Server since their original publication and can assist businesses to tune these critical collaboration products to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for delivering its complete range of features. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit planning and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to enable collaboration and information delivery by providing policy-based access to content, workflow, and utilities for searching through enterprise-wide business data. SharePoint allows you to create secure web portals that allows at-home workforce to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, see integration consulting for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can share them safely via a browser. Included with Office 365, OneDrive allows at-home workers to co-author files. Edits created offline are uploaded when you reconnect to the Internet. For details about Progent's expertise for OneDrive, refer to Microsoft Onedrive configuration experts.
Public Cloud Integration for Telecommuters
Progent can provide fast and affordable online support for helping businesses to build, manage and optimize integrated network models that include internal data centers, at-home workers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers resolve issues with cloud access, identity, and security.
Microsoft Azure is a popular family of public cloud services that allows you to utilize infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure features more than 100 services services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure services for teleworkers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's support services for Azure, visit Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered by subscription. Office apps and services are provided in a variety of bundles designed for customers ranging from individuals and households to major enterprises. Progent offers fast and affordable online access to consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve maximum business value. For information about Progent's support services for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the advantages of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with on-premises deployments of Exchange, enabling customers to create hybrid information systems. Progent's certified Exchange consultants are available for as-needed assistance to guide you through challenging technical roadblocks and can also provide comprehensive project management services to make sure your at-home workers have convenient and safe access to your Exchange Online deployment. For information Progent's consulting services for Microsoft 365 Exchange Online, see Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers fast and economical online contact with cloud integration consultants who can help your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to create a high-availability network model so your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. For details about Progent's expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform is a popular set of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your business to extend your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist you to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage services, and simplify access control for teleworkers with GCP Cloud Identity. Progent's consultants can also assist your organization to use GCP's management technology to control and track your Google Cloud ecosystem. To learn, go to Google Cloud Platform (GCP) consulting services.
Help Desk Support for Teleworkers
A fast, organization-wide transition to a from-home workforce, which could be the result of a pandemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient internal Call Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's nationwide network of online technical support specialists along with world-class trouble ticketing and follow-up software to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from initial service requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables at-home employees to monitor or edit the status of their current trouble tickets, add information, and upload screen captures and attachments. Desktop support services are provided at a substantial discount off Progent's normal Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service allows you to expand your existing Support Desk organization by splitting responsibilities for Help Desk support seamlessly between your in-house IT support personnel and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's shared Support Desk service is based on a collaborative support solution utilizing the leading professional services automation (PSA) platform for managing service requests and ticketing, assigning responsibility, tracking progress, and producing management reports. For details about how Progent's Call Center Supplementation Services can help your business to provide best-in-class technical support to your teleworkers, see Progent's Help Desk Call Center supplementation Services.
Security and Compliance for Teleworkers
Work-from-Home (WFH) staff members commonly use their own computers and usually work in a poorly secured physical environment. This situation multiplies their susceptibility to cyber attacks and requires judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of security policies based on leading practices. Progent's seasoned team of data security solutions experts can assist your business to design, deploy and manage a compliant cybersecurity solution that guards critical information resources in environments that include an at-home workforce.
Firewalls allow companies to build a network environment that can be securely accessed by local users and by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate access rights to various groups of users and to scale your IT network and modify your security as your business evolves and as cyber threats become increasingly sophisticated. Progent supports both current and legacy security devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, visit firewall support services.
Online Endpoint Security Monitoring makes it possible to track the various computers utilized by an at-home workforce and either block or spot and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day attacks on arrival. When an attack is spotted, ProSight ASM immediately disconnects the targeted endpoint device from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA Service Plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you log into a secured online account and give your password you are asked to verify your identity via a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For more information about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the exposure of your information system to all classes of external and internal security threats for an environment that incorporates telecommuters. Progent can deploy online, automated security inventory scanning for quickly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by network security experts with top certifications such as CISM, ISSAP, and GIAC, can assist you to evaluate your workflows and governance policies and review your WAN architecture to allow you to implement top-level protection for your at-home workers.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your at-home environment as well as your internal and perimeter networks so you can uncover, rank, remediate, and confirm security weaknesses before threat actors can exploit them. Progent's pentest experts can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network so you can determine your present security posture. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-premises, multi-cloud, at-home, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis services based on on NodeZero's penetration test platform, visit Consulting Support for NodeZero's PEN Test Products.
Download White Paper: Protecting a Work-From-Home Network
To read or download a white paper describing critical things to focus on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers backing up and restoring critical data so as to prevent data loss and minimize restoration time in the event of storage problems resulting from hardware issues, programming hiccups, human error, cyber attack, or other causes. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for at-home workers must cover diverse kinds of user-owned endpoint devices. Progent can provide fast online help from experts knowledgeable about a wide array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that call for a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist your business to produce, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a unified solution for safeguarding corporate data by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises computers and software. Remote endpoint computers can be personally owned or business owned. IT administrators managing the endpoint devices of at-home workers can utilize Intune to deploy and authenticate apps on devices, push updates and certificates, configure rules for accessing data and networks, set passwords, create VPN connections, determine how home-based workers share data, set up threat defense, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned endpoint devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint computers of your teleworkers, refer to Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that helps network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery technology for authorization control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Key features of Workspace ONE include rapid over-the-air provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud-based services. To learn about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Curitiba, Paraná company, phone
An index of content::
Exchange Server 2003 Upgrade Online Support Services
Microsoft Exchange Upgrade On-site Technical Support
Progent's Microsoft Certified professionals offer world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-location Exchange Server 2007 installations or updates and can provide onsite technicians to help enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
24/7/365 Online Troubleshooting DoubleTake Carbonite Replication Manager
Double-Take Software Computer Engineer
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical applications such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to achieve a high state of availability and disaster recovery readiness at an affordable cost.
Email Polymorphic Virus Protection Professional
ProSight Spam Filtering Consulting Services
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Online Technical Support Ekahau Predictive Wi-Fi Site Design
Onsite Technical Support Ekahau Sidekick Wi-Fi Network Design
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Hornetsecurity Altaro VM Backup and VMware ESXi Consultant Services
Hornetsecurity Altaro VM Backup Offsite Remote Technical Support
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
802.11x Wi-Fi Site Survey Technology Consulting Services
On-site Technical Support Online Wireless Site Survey
Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi LAN adapted to your facilities, offering you a WLAN that delivers the coverage, performance, density, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.
Compensation for Microsoft Consultant Remote Support Jobs
Top Quality Contractor Job Home Based Microsoft Consulting
Progent's compensation model is built on contribution, so similar to working as a freelance contractor, your income is entirely driven by your work effort. Certain Progent consultants stress lifestyle issues and choose to consult at a more relaxed pace, utilizing our self-determined schedule to follow personal pursuits such as mountain biking, car racing, skiing, fishing, travel, or spending free time with relatives and acquaintances. Others use the chance to make major bucks through hard effort and extended hours. Progent completely encourages either end of the spectrum and everything in the middle.
Fortinet FortiGate NGFW Firewalls Online Support Services
Fortinet 6000 Series Firewalls Network Consultants
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet FortiGate firewalls to protect all your digital resources at the enterprise edge, within the data center, at branch locations, and in the cloud.
Integration Support Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity Altaro 365 Total Teams Chat Backup Network Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
802.11 Integration Support
Office Wireless Outsourcing
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
After Hours Microsoft ISA 2004 Server Online Consulting
Specialist ISA 2004 Standard Edition Server
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
SharePoint 2007 Professional
Top Office SharePoint Server 2007 IT Consultants
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your employees or clients to connect to, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. It enables quicker and better decisions, more efficient sharing across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the information they've created in a manner that makes data convenient to locate, retrieve and re-use.
Network Intrusion Penetration Testing Symantec Raptor
24 Hour Security Consultancies Symantec Security
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also enable you to design and implement a complete security plan that can include firewall and VPN appliances and software, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for continuing technical help, administration, education, and security consulting.
Cisco Consultant Job Opportunity
Telecommuting Network Consultants Virtual Office Job
If you are an information technology consultant with technical support experience, teaming with Progent and working for Progent's clients will enhance your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's commitment to providing network consulting and computer help to small companies will give you the opportunity to consult closely with decision makers and add significantly to the success of exciting organizations. Also, Our virtual office network offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with speedy fixes when you take on business-critical issues.
Top Cisco Router Outsourced IT Services
Cisco Planning Integration Specialists
Progent offers fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment via advanced remote diagnostic utilities to provide quick and affordable analysis and remediation of critical network infrastructure problems.
Online Support Altaro VM Backup Encryption
Immediate Hornetsecurity Altaro VM Backup and VMware Consulting Services
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to plan, deploy, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Nephilim ransomware hot line Specialist
Spora ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Cisco Server Troubleshoot Expert
Consultancy Cisco
Progent's Cisco-certified CCIE network experts can help you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Remote Workers Endpoint Management Consulting
24-7 Remote Workforce Endpoint Management Consultant
Progent can help small and mid-size companies to implement centralized remote endpoint management platforms for administering endpoints used by offsite workers.
Biggest Professionals Linux Network Monitoring, Nagios and MRTG
Emergency MRTG for Linux Consultancy
Network monitoring typically consists of observing a system's resource utilization to help identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's network support consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers help with managing and servicing UNIX and Linux networks that coexist with Windows-based products.
Apple Logic Training
Macintosh Applications Training
Progent's Apple Mac consultants can support the creative facets of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Microsoft Exchange Consultant Services
IT Consultant Exchange 2013 Security
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These improvements favorably impact key facets of IT such as manageability, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
SonicWall NSA 2650 Firewall Firewall Configuration
SonicWall NSA 9650 Firewall Security Services
Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design protection into your business operations.
ProSight Reporting ConnectWise Automate Consulting Services
24/7 ProSight Reporting Remote Infrastructure Monitoring Consulting
ProSight Reporting is a growing suite of real-time reporting tools designed to work with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Sodinokibi ransomware hot line Consulting Services
After Hours ransomware system rebuild Consult
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Mandrake Linux Consultants
Debian Linux Online Support
Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that run with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise offers you an easy one-stop source to help you build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
CRISC Certified Risk and Information Systems Control Architect Consulting
CRISC Certified Risk and Information Systems Control Analyst Consult
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Private Cloud Solutions Engineer
ProSight Virtual Server Private Cloud Hosting Technology Professional
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Multi-factor Authentication IT Services
Computer Consultant Duo MFA and Single Sign-on (SSO)
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.
24-7 Exchange Server 2003 Setup and Support
Microsoft Exchange 2003 Remote Troubleshooting
Progent's Microsoft Certified professionals can provide world-class support for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can supply onsite technicians to assist enterprises with installations of Exchange Server in the or any area covered by Progent's consultants.
Cisco Firewall Integration Consultant
Cisco ASA Firewall AVC Configuration Support and Setup
The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Fault Tolerant Internet Connection Online Help
Emergency Technology Consulting Services Windows 2008 Failover Cluster Server
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small and mid-size organizations to reduce system downtime by providing cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist your company to plan and test a sensible business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to architect, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, transparent online backup, and multi-location hot backup centers.
Expert Microsoft Certified ISA 2004 Server Online Consulting
Microsoft ISA Server Support and Setup
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
MCSE Expert Certified Consulting Services SQL Server 2014 In-memory OLTP
Remote Consulting Microsoft SQL Server 2014
SQL Server 2014 includes significant improvements in key areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services including planning, deployment, administration, remediation, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Windows and Linux Configuration
Linux, Windows Consultant
If your business network combines Linux-based products platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, superior performance, and strong security. Progent's Linux and MS Windows integration assistance services feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk support.
Immediate Aironet 2700 Access Point Troubleshooting
Aironet 1700 Access Point Professional
Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or on-premises configuration and troubleshooting services to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and expected network traffic.
Microsoft SMS Server Support and Help
Systems Management Server IT Consultant
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and operate management tools. In addition to advising you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage PDAs and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, processes and IT products to keep your IT network protected.
Dynamics GP Software Network Consultant
Microsoft Dynamics GP Network Consultants
important features of Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standardized architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that allow you to track all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to process information from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop custom programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to turn the powerful features of Dynamics GP accounting into a productive business solution.
Debian Linux Support
Slackware Linux Technology Professional
Progent's Linux support experts provide small and mid-size companies and developers support for managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Computer Support Help Desk Outsourcing Remote Support
Help and Support Call Desk Outsourcing Services
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
High Availability Internet Connections Technical Support
Biggest Automatic Failover Help and Support
Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you utilize the latest technology for fault tolerant Internet connections to build an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet availability.
SharePoint 2007 On-site Technical Support
Specialists Office SharePoint Server 2007
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, teams and data. Microsoft SharePoint provides a central spot for your employees or clients to access, organize, distribute and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they've developed in a way that makes data easy to find, download and apply. Progent's certified SharePoint experts can assist you to maintain your current SharePoint ecosystem or upgrade to the latest version of SharePoint.
Automated Server Management Remote Technical Support
ProSight Windows Server Management Troubleshooting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of vital assets.
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