Irvine Offsite Workforce Integration Support Services
System Design, Integration, Management and Call Center Consulting and Support Services
Expanding your remote workforce may have a significant impact on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Irvine organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Irvine, California companies to succeed with any facet of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, data security, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote workforce can be particularly complex if you have to manage a mix of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a mix of OS software and firmware releases. Progent's experience providing online help for both outdated as well as modern IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Support services offered by Progent to help you to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology allows you to create a secure connection for authorized at-home employees to access IT resources located at your company data center or in a public cloud. Progent can help you to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a data center computer's desktop. This provides IT managers substantial control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier online support for integrating routers from all major manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and guests, are frequently used by at-home employees to access their router for work. This can create performance and cybersecurity problems. Progent can assist you to resolve these issues by providing services like Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications might demand backup Internet connections in the event the normal connection breaks. Progent offers guidance for selecting service providers, selecting appropriate bandwidth and data volume bundles, and integrating redundant Internet access. See Internet access integration services.
IP Voice Solutions for Telecommuters
Expanding the company phone system to include telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are used by SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of any size to design or maintain a remote IP voice environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations optimize their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and deliver as-needed integration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can help your organization to maintain your existing conferencing environment and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful ecosystem of applications that create a consistent user experience for sharing data and ideas throughout multiple sites and on a broad range of endpoint devices. Progent has provided online consulting services for SharePoint and Exchange since their original releases and can help your company to configure these flagship collaboration products to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its complete range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit planning and configuration expertise for Microsoft Teams.
SharePoint utilizes web sites to promote collaboration and information delivery by providing policy-driven delivery of data, business processes, and utilities for searching through enterprise-wide business data. SharePoint permits you to create protected portals that allows remote workers to view and edit consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, see planning and configuration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and co-workers anywhere can share them securely via a web browser. Provided with Office 365, OneDrive allows remote employees to jointly author files. Edits made offline are automatically synced when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, refer to Microsoft Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent can provide advanced online assistance for helping organizations to build, maintain and repair cohesive hybrid network architectures that combine physical data centers, remote workers, branches, plus public cloud resources. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud connectivity, identity, and cybersecurity.
Azure is a popular family of public cloud software and services that allows you to use infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Azure includes over 100 cloud-based services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for teleworkers by setting up and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Azure, refer to Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity software and cloud services offered on a subscription basis. Office applications and services are provided in a variety of bundles designed for customers ranging from students and households to major corporations. Progent can provide fast and affordable remote access to experts knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your teleworkers to achieve top business value. For information about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's Exchange experts are available for occasional help to guide you past tough technical bottlenecks and can also provide end-to-end project management outsourcing to ensure your remote workers have easy and safe access to your Exchange Online deployment. For information Progent's consulting expertise for Exchange Online, visit Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud services. Progent offers quick and affordable online access to cloud connectivity experts who can assist your organization to design, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, at home, or on the move. To find out about Progent's expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud (GCP) is a popular collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your key apps cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent's consultants can help your business to set up virtual machines on GCP Compute Engine, design an efficient storage solution with GCP Storage services, and simplify access control for teleworkers with GCP Cloud Identity services. Progent's experts can also assist you to use GCP's unified management technology to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform consulting expertise.
Help Desk Services for Telecommuters
A fast, organization-wide switchover to a from-home business model, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity plan, can overstretch even a high-performing in-house Help Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's extensive network of online IT support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop support from initial help requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables from-home workers to track or update the status of their active trouble tickets, add information, and upload screen captures and attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support experts to resolve complex problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service allows your company to supplement your current Help Desk organization by sharing responsibilities for Call Center support services seamlessly between your in-house IT support staff and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Call Desk service uses a collective support solution based on the number one professional services automation tool for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Support Desk Augmentation Services can enable your company to provide best-in-class IT support to your at-home employees, go to Progent's Help Desk augmentation Services.
Cybersecurity for At-Home Workers
At-home staff members commonly utilize their personal devices and usually work in an unsecured physical area. This increases their susceptibility to cyber threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the development of security policies built on best practices. Progent's seasoned group of data security support consultants can help you to design, configure and manage a compliant security solution that guards vital IT resources in networks that incorporate an at-home workforce.
Firewalls allow companies to build a network that can be safely accessed by local users and by an at-home workforce, mobile users, vendors, customers, and the public. Modern firewall devices allow you to assign and manage different permissions to various classes of users and to scale your IT network and modify your security profile as your business evolves and as network attacks become more sophisticated. Progent supports both new and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration expertise, see firewall support services.
Online Endpoint Security Monitoring makes it possible to track the disparate devices used by teleworkers and either reject or identify and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on each protected endpoint device, monitoring all activity and utilizing advanced machine learning from SentinelOne to identify zero-day threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the infected endpoint from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices remain secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, see remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication Services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected application and give your password you are asked to verify your identity via a unit that only you have and that uses a different network channel. A broad range of devices can be used as this second form of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. To learn more about Duo identity validation services, refer to Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the exposure of your network to all classes of external and local security threats for a network that includes remote workers. Progent can deploy remote, automated security analysis software for quickly and economically uncovering a broad range of security holes that can be found via the Internet. Progent's security assessment consulting services, which can be provided by network security experts with advanced credentials such as CISM, ISSAP, and GIAC, can help you to evaluate your workflows and governance policies and assess your network infrastructure to enable you to design the highest level of protection for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home environment as well as your internal and perimeter networks to help you uncover, rank, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent can assist you to deploy NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network in order to evaluate your present security posture. Progent can also help you to harden your existing network security and can help you to design and deploy a unified cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment solutions based on on NodeZero's penetration test products, see Consulting Support for NodeZero's Pentest Products.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing key things to concentrate on for securing an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection covers saving and restoring vital information in order to avoid data loss and reduce recovery time in case of storage system failures due to equipment issues, programming hiccups, user mistakes, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for telecommuters must address diverse kinds of personally owned endpoint devices. Progent can provide quick remote help from consultants knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to develop, document and validate a DR/BC plan that addresses the process of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a unified environment for safeguarding corporate data by controlling onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and authenticate applications on devices, push updates and certificates, configure rules for accessing information and resources, manage passwords, establish VPN tunnels, control how teleworkers share data, set up threat defense, ensure compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your at-home workers, go to Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network managers to keep offsite endpoints current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual software delivery platform for access control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a one-time purchase. Key features of Workspace ONE include rapid remote deployment of new notebooks, immediate onboarding of new users, policy setting and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Irvine, California company, phone
An index of content::
Juniper Junos Cybersecurity Firms
Juniper Junos BGT Network Security Audit
Progent's Juniper Networks-authorized network engineer can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that include a mix of Juniper's OS platforms.
Cloud Backup Security Support and Integration
ProSight Data Protection Services ECHO BDR Solutions Remote Support Services
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data.
Support Services BDR and Business Continuity Solutions
Consult Offsite Managed Backup and Recovery Services
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Ryuk ransomware hot line Consultant
Engineer WannaCry ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Two-factor Authentication (2FA) Computer Consultant
Duo Two-factor Authentication (2FA) Support and Setup
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other personal devices.
domain expiration management Consultancy
ProSight IT asset documentation management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as 50% of the time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Specialists Lync Server 2013 Instant Messaging
Lync Server 2013 Persistent Chat Professional
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server 2010 that centralizes the control of IM and Presence and increases the productivity of your in-house staff, at-home workers, and mobile workforce. Progent can also assist you to perform a smooth migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft technologies.
Telecommuter Endpoint Management Computer Consulting
Telecommuter Endpoint Management Computer Consultant
Progent can assist small and mid-size organizations to configure efficient remote endpoint management and monitoring platforms for maintaining devices used by telecommuters.
LifeSize Telepresence Specialists
Services LifeSize Telepresence
Progent offers the support of a veteran specialist with years of experience installing, managing, and enhancing video conferencing platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT support team, your ISP, and your video conferencing technology vendor to help your organization increase the business value of your telepresence ecosystem.
Lync Server 2013 Back End Server Technology Professional
Lync Server 2013 topology Consultants
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server for your environment and can help you to plan and execute a deployment of Microsoft Lync Server that unifies the administration of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent can also help your company to perform an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of MS Office applications, and provide webinar training and ongoing support for Lync Server 2010 and other Microsoft products.
Cisco Consultants Subcontractor Job
Remote Support Jobs Microsoft MCP
Progent is looking for a variety of on-staff workers such as motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system design with experience in mobile access, wireless integration, non-stop environments, business continuity solutions, data protection, and virtual servers. Progent is also looking for desktop support technicians, off-site service specialists, and CISSP or CISA certified security consultants. Progent is also hiring veteran managers who can operate efficiently in Progent's high-growth, virtual office model. Progent works with independent professionals with in-depth knowledge and working background in crucial IT topics outside our primary service concentration. Our Experts Team employs contractors who can provide consulting and programming services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular operating systems such as Linux, Apple OS, or Solaris, or can provide world-class help in technologies such as telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by Progent cooperate with Progent's staff professionals to provide comprehensive IT services for small and midsize business networks.
Integration Specialists EMail Virus
Microsoft Exchange Migration Computer Network Support Firms
Progent's Microsoft-certified consultants average more than a decade of experience delivering messaging solutions for companies that range from small offices to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and implement remote and mobile email connectivity. Progent's Exchange support services can assist you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent offers support for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
MySQL Integration Firm
Consultant Services MySQL migration
Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or software programmer and can assist organizations of any size to integrate and manage MySQL within a robust network environment that provides advanced performance, scalability, and security. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.
Microsoft Great Plains Accounting Software Online Support Services
Largest Computer Consultants Dynamics GP Software
important characteristics of Dynamics GP software include a modular design that allows you to buy only the functionality you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, income and spending and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to process information from virtually any db software or workstation application into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Sun Solaris Security Auditing
Solaris Security Group
If your business operates a Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a broad array of security areas including security management procedures, security design and strategies, access management systems and techniques, applications development security, business processes security, physical security, communications, network and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that information security managers are expected to master. These accreditations provide executive management the assurance that those who have earned their CISM or ISSAP qualification have the background and knowledge to offer effective security support and consulting help.
Amazon cloud integration Design Firm
Amazon S3 integration Programming Firms
Progent can provide affordable online consulting to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent offers as-needed expertise to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Top Quality ransomware removal and data recovery Consult
Dharma ransomware recovery Specialist
Progent's proven ransomware recovery consultants can assist you to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Exchange Server 2007 Support and Integration
Exchange Server 2007 Remote Technical Support
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
IT Consulting Microsoft ISA Server
Microsoft ISA Server IT Consulting
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your business requires.
IP address management Specialists
Consultant ProSight certificate expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Biggest Accounting System Programming Companies
Microsoft MRP Professionals
Progent's team of application experts offer in-depth consulting, software programming, deployment help, and online training for popular applications covering vital areas including ERP, financials, management reporting, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting support remotely, Progent can help clients anywhere in the U.S. to avoid the lost productivity and fees related to travel and on-premises activity without compromising the high quality of technical support.
Exchange Server 2016 Upgrade Planning Setup and Support
Microsoft Exchange Server 2016 Upgrade Online Help
Progent can help you in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Cloud Backup Security Specialist
Cloud Backup Security Integration Support
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information.
System Center Operations Manager Support Services
Microsoft System Center Operations Manager Technical Support
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Consulting Services Windows Active Directory
Microsoft Entra Consultant Services
Progent's consultants can help you to design and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and cloud resources.
.NET iOS Programming
Integration .NET Linux
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET applications rapidly and at low cost.
System Center 2016 Migration Consultant
System Center 2016 and Exchange Integration Network Consultants
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Microsoft 365 PowerPoint Integration Consultants
Office 365 Integration IT Consulting
Progent can help you to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.
Consult Mandriva Linux
Colbolt Linux Engineer
Progent's Linux support experts provide small businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Engineer ProSight Email Content Filtering
24/7 Email Image Spam Protection Services
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
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