Sydney At Home Workforce Integration Consulting Experts
System Design, Configuration, Administration and Troubleshooting Consulting Services
Enlarging your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Sydney organization to select the right technologies and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Sydney, New South Wales organizations to with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for an at-home work environment can be especially complex if you must accommodate a combination of personal hardware such as desktop computers and notebooks, routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background providing remote support for both outdated as well as modern technologies in remote office venues enables you to make efficient use of your available network infrastructure and provides you with ready access to expertise for making essential upgrades. Support services offered by Progent to help your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology allows you to create a secure tunnel for authenticated at-home employees to access IT resources situated at your corporate datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and use a data center PC's desktop. This provides network managers more control over the digital environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide expert remote consulting for integrating routers from all major manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and guests, are commonly used by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can help you to resolve these issues by providing services like Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate data center. Vital applications may demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for identifying service providers, picking appropriate bandwidth and data volume offerings, and integrating high-availability Internet access. See Internet connectivity solutions.
VoIP Integration for Teleworkers
Extending the company PBX environment to include teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and provide as-needed deployment and debugging expertise.
Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent can help your organization to maintain your current conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, providing a powerful ecosystem of applications that create a cohesive user interface for sharing data and ideas throughout a corporate network and on a broad selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their initial releases and can help businesses to configure these critical collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its complete range of capabilities. For additional information about Progent's consulting services for Microsoft Teams and Teams Premium, see solution design and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint uses web entities to allow collaboration and knowledge delivery by providing policy-based delivery of content, business processes, and utilities for searching through enterprise-wide information silos. SharePoint enables you to create protected web portals that enables remote workforce to view and update aggregated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to deployment consulting for Exchange.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to OneDrive, and colleagues anywhere can access them safely via a browser. Included with Office 365, OneDrive enables remote workers to jointly author files. Revisions created offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for OneDrive, visit Microsoft Onedrive integration experts.
Cloud Integration for Remote Workers
Progent can provide affordable online assistance for helping businesses to build, manage and repair cohesive hybrid network models that incorporate physical data centers, teleworkers, branch offices, and cloud services. Progent can provide expertise for all modes of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve problems with public cloud connectivity, identity, and cybersecurity.
Azure is a leading platform for public cloud software and services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure includes more than 100 services services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure services for teleworkers by configuring and debugging firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, see Microsoft Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity software and cloud services offered on a subscription basis. Microsoft apps and services are marketed in a selection of bundles designed for users ranging from individuals and small offices to major corporations. Progent offers quick and easy online contact with experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. To find out about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product suite. Exchange Online offers the benefits of lower spending for data center infrastructure, easier management, on-demand scaling, high availability, and other advantages associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with on-premises deployments of Exchange, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants are available for occasional help to guide you through tough IT bottlenecks and also offer end-to-end project management services to make sure your teleworkers have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud market and is the industry's biggest source of cloud services. Progent can provide fast and affordable online contact with cloud connectivity experts who can help your business to plan, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to create a high-uptime network model to make sure your users have a consistent computing environment regardless of whether they are working from your headquarters, a remote branch, from home, or on the move. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud is a leading collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to scale your current IT resources with the Google Cloud, and Progent's database experts can show you how to make your critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage, and simplify identity management for telecommuters with Google Cloud Identity. Progent's consultants can also help your business to use GCP's management technology to control and monitor your GCP environment. To find out, see Google Cloud Platform (GCP) consulting expertise.
Help Desk Support for Remote Workers
An emergency, organization-wide changeover to a from-home business model, which might be activated by a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's extensive team of online IT support experts combined with world-class ticketing and tracking technology to offer an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial help requests through ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to track or edit their active trouble tickets, enter details, and upload screenshots and attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Call Center organization by splitting delivery of Call Desk support seamlessly between your regular IT support personnel and Progent's extensive roster of PC support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution based on the leading PSA platform for managing help requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can help your company to deliver world-class IT support to your teleworkers, go to Progent's Help Desk Call Center augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home workers commonly utilize their own computing devices and often operate in an unsecured physical space. This increases their vulnerability to malware attacks and requires careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user education, and the creation of security policies based on leading practices. Progent's veteran team of data security solutions consultants can assist you to plan, implement and maintain an effective security solution that guards critical information assets in environments that include telecommuters.
Firewalls allow you to build a network that can be safely utilized by on-premises users as well as by at-home workers, mobile employees, vendors, customers, and the public. Modern firewall appliances permit you to configure and manage different permissions to various classes of users and to scale your IT network and modify your security as your company evolves and as cyber threats become more sophisticated. Progent supports both new and older firewall appliances from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall configuration services, see firewall configuration and support expertise.
Remote Endpoint Monitoring makes it possible to watch over the various devices utilized by telecommuters and either reject or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is put on each protected endpoint device, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to identify zero-day attacks on arrival. When an attack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the corporate network to contain the malware. Since the ProSight ASM software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, visit remote endpoint monitoring for remote workers.
Progent's Duo authentication Services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a secured application and enter your password you are asked to confirm who you are via a device that only you possess and that uses a separate network channel. A broad selection of devices can be used for this added form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. To learn more about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can assess the exposure of your information system to all types of external and internal security attacks for an environment that includes at-home workers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with advanced credentials including CISM, CISSP, and GIAC, can help your business to evaluate your procedures and governance policies and review your WAN architecture to enable you to design top-level protection for your remote workers.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that supports autonomous testing of your at-home connectivity solution and your internal and perimeter networks so you can find, prioritize, remediate, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers optimum protection for on-prem, cloud-based, remote, and perimeter IT assets. To learn more details about Progent's threat assessment solutions powered by on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Pentest Platform.
Download White Paper: Protecting a Work-From-Home Environment
To read or download a white paper describing critical areas to focus on for protecting a network that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers saving and recovering vital data in order to avoid data loss and reduce restoration time in the event of storage failures due to hardware breakdowns, programming hiccups, user error, malware, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that incorporate private data centers, public clouds, and at-home workers.
- Backup/Restore solutions for an at-home workforce must address diverse types of user-owned endpoints. Progent offers fast remote access to experts familiar with a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a quick switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can help your business to produce, document and validate a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a centralized solution for safeguarding critical data by controlling onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Remote endpoint devices can be user owned or business owned. IT admins managing the enrolled endpoint devices of telecommuters can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, set up policies for permission to access information and networks, manage passwords, create VPN connections, control how home-based workers share information, establish threat defense, verify compliance, and wipe corporate information from lost, stolen or deactivated endpoint devices. Microsoft Intune works with iOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your telecommuters, refer to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network administrators to keep offsite endpoints up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a one-time purchase. Top capabilities of Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Sydney, New South Wales business, phone
An index of content::
Windows Server 2016 Storage Spaces Direct Technology Consulting
Windows Server 2016 Migration Remote Troubleshooting
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft Expert Windows Server 2003 Consultants
Open Now Windows Server 2003 Consulting Services
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, administering and supporting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Consultant Enterprise hybrid cloud
Hybrid cloud integration Consultant
Progent can help your IT team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that utilize local IT assets along with one or more public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting support remotely, and Progent can help you complete your cloud migration projects quickly and affordably.
24x7 SQL Server 2014 Resource Governance Help and Support
SQL Server 2014 and Windows Server 2012 R2 Troubleshooting
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including system design, deployment, administration, remediation, and software development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Operating System Training
Network Education
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent faces few competitors. Medium-size businesses who work with trusted independent service providers or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.
Security Audit Firewall Network Install
Security Team Security Protection
For smaller businesses, network security and information assurance and regulatory compliance can be excessively complicated to master but too dangerous to overlook. The world's biggest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to run. Progent has made it affordable for smaller companies to implement critical IT security tasks effectively by providing the advantage of billed time to the closest minute without any minimum billing for online help. You have the help of a world-class information consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security plan.
Progent Management Team Small Office IT Outsourcing
Engineers Progent's Management
Progent's management team includes industry veterans with decades of background providing computer consulting services, technical support, and strategic IT planning to organizations ranging from startups to global enterprises. Great support requires great personnel, and Progent is proud to have assembled a management team that can provide businesses with the best service value available anywhere.
Microsoft 365 and iPhones Online Consulting
Microsoft 365 Single Sign On Consultants
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Azure and iPhone integration Consultant
Azure Planning Engineers
Progent can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across onsite and cloud assets.
Wireless Integration Case Studies
Case Studies Wireless
Progent delivered a wireless networking environment that enabled a school to increase productivity and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided protection against local interference.
Microsoft Dynamics CRM Network Consulting
MSCRM Online Support Services
Microsoft Dynamics Customer Relationship Management helps small companies build profitable customer relationships. Built-in Sales and Customer Service modules enable employees to share data to help improve sales success and offer consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service databases.
Support and Help Wave 2 wireless controller
CCIE Expert Certified 5500 Wireless Controller Outsourcing
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Support and Help MOM 2007
Consultant Services Monitoring and Reporting
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support professionals. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small business information systems enterprise-class reliability, security and performance.
Network Consultants Office 365 Access Development
Microsoft 365 Planning Technology Consulting Services
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid solutions that seamlessly integrate local and cloud products and services.
Lync Server 2013 and iPad Consult
Lync Server 2013 Front End Pool Pairing Consultants
Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a broad assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and network integrators can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
CCDP Expert Certified Fault Tolerant EIGRP Network Consulting Services
Redundant Network Consulting Services
Progent's high availability inter-site connectivity and fault tolerant network connection consultants can help small companies achieve zero-downtime Interoffice connectivity through redundant system architectures featuring automatic failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over offers affordable 24x7 interoffice networking.
Best Ubiquiti UniFi Switch Specialists
Professional Ubiquiti UniFi Wave 2 WiFi access point
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and cameras. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the benefits of Ubiquiti's UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Specialists Dynamics GP Analysis Cubes for Excel
Services Dynamics GP SSRS
Dynamics GP/Great Plains accounting offers analysis and reporting features that allow you to monitor all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to design reports that let you analyze your business more thoroughly, turning raw data into useful management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business application development and web commerce applications that integrate transparently with Dynamics GP.
Immediate Exchange 2007 Support and Setup
Exchange Server 2007 Configuration
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Microsoft Windows 10 Migration Online Technical Support
Windows 10 MDT Consultancy
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
24-Hour Specialists Exchange 2010 Upgrade
Professional Microsoft Exchange Server Upgrade
Progent's Microsoft-certified consultants can provide low-cost online and onsite support to implement your upgrade to Microsoft Exchange 2010, generate thorough documentation of your upgraded email environment, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing administrative consulting and technical help. Progent can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Emergency Cisco ASA 5500 Firewalls Troubleshooting
24x7x365 ASA 5500 Firewall Remote Support
Progent's CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent Management Team Small Business IT Consulting Firms
Progent's Management Team Network Design Consultant
Progent's management team includes seasoned veterans with decades of background delivering computer consulting services, troubleshooting, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great support calls for great people, and Progent has put together a management staff that can provide businesses with the best service value in the industry.
Expert Microsoft Certified SCDPM 2016 Online Consulting
System Center 2016 Security and Compliance Integration
Progent has over 20 years of experience integrating, and supporting the core platforms that make up System Center and can help your organization to design, configure, manage, and repair your Microsoft System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help you to upgrade to the current version of Microsoft System Center from an older one or from a third-party datacenter management platform to deliver the benefits of enterprise-class deployment, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Google Cloud Anthos Consultancy
Technology Professional Google Cloud VPN
Progent offers affordable remote and on-premises support to assist businesses to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Chief Information Officer Outsourcing Professional
IT Support Outsourcing Consultant Services
Progent can provide comprehensive remote consulting for all major technical areas associated with small business IT networks and offers an array of strategic, as-needed services such as a temporary Chief Information Officer to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management help for critical initiatives like office moves oroperating system migrations, connectivity experts for designing high-performance and reliable infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, enhance, or repair business application programs.
Training Macintosh
Mac OS X Classes
Progent can provide one-on-one education customized for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Apple Certified System Administrator (ACSA) Computer Consulting Firm
Computer Specialist Certified Information Systems Auditor (CISA)
Progent provides clients access to engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer support consultants have formal training as well as extensive practical backgrounds so that Progent's clients can use Progent's service with trust. Often, vendor certifications like the CCIE brings priority for substantially better vendor support than is available to uncertified service providers, enabling Progent to offer customers a higher class of IT service. In addition, major credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the services of recognized IT professionals.
Printer firmware patch management Consulting
Consult Android patch management
File summary_Prosight-Patch-Management-Consultants.asp does not exist
Macintosh OS X Support and Help
Apple OSX Tiger Consultant Services
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad management, or moving to iCloud. For computer networks built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
MySQL migration Consultant
MySQL migration Services
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can help businesses of any size to integrate and maintain MySQL in a reliable IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Select Topic: