For small office computer networks located in the state of South Carolina, Progent's Microsoft and Cisco qualified technical team members can provide phone support and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-class expertise, sophisticated utilities, and support databases to identify and resolve computer network problems without the cost and delays associated with in-person service dispatches.
If your South Carolina business is situated outside of the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer network support choices may be limited in technical capability, or not available during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with field proven methods for applying those skills to assist with cost effective network solutions.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites located up to 300km away from one another. Progent can provide access to a certified NetApp MetroCluster consultant who can help your business to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your DR system to verify adherence with information assurance standards and regulatory requirements.
IT Support for Small Governments
Progent has a long background providing a broad range of online network support and emergency repair services to local governments and schools across the United States. Progent is among the industryís pioneers in delivering expert online IT support and has provided network solutions to clients in every state. Progent's online computer support for local governments eliminates travel costs and resolves issues faster than onsite support.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants offer advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering your business a WLAN that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service. Progentís on-premises survey includes onsite walkthroughs, RF and data protection audits of your current WLAN, evaluation of your buildingís layout, measuring for RF interference, signal propagation modeling, selection of the best placement for customer-specified Wireless Access Points (WAPs) including Aironet access points, Meraki access points and Apple AirPort devices, and a comprehensive report defining a new WLAN.
Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from a legacy version of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to design and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance features, high availability VMM storage fabric, and other enhancements.
High-level Project Management Consultants
For advanced project management assistance, Progent can provide access to veteran IT experts with years of background as IT project managers for program development, information systems deployment, and business process re-engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These high-level project managers can provide advanced management expertise to assist enterprise clients to follow best practices to make sure strategic projects are successfully completed on time and within budget.
Citrix Virtual Desktop Engineering Support
Progent's Citrix-certified desktop virtualization consultants can assist your business to design, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery solution by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can assist your organization to manage and maintain an off-site datacenter that features high availability, advanced protection, and rapid recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Learn about Progent's ProSight family of managed IT services for small businesses.
Comprehensive IT Support for Systems at Colocation Sites
There are several hundred enterprise-class Internet Data Centers in Northern California and larger cities throughout the United States, and Progent's colocation center consulting professionals can improve your network's reliability and performance by helping you select a colo site that meets the individual needs of your organization such as geographic proximity, size, connectivity, budget, and extra additional features and services. Progentís data center IT services are designed for companies with equipment housed at collocation hosting facilities and requiring timely on-premises help at the colo site plus remote support from Microsoft and Cisco qualified experts. Progent provides a selection of co-location center consulting services such as system architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, design and deployment of non-stop systems, architecting and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and creating high-availability server cluster configurations.
Virtualization techniques enable IT organizations to maximize utilization, simplify network administration, and improve application availability and security. run several virtual servers on one physical computer. Typical usage scenarios for virtual servers include hardware consolidation, low-cost hosts for programs that only run on older operating systems, and economical isolation of software development or pilot environments from production systems. Progent's virtual server engineers offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud planning and deployment, VMware NSX network virtualization design and integration, and Citrix XenServer assistance. Progent can install virtual machines to optimize speed, fault tolerance and ease of administration while simultaneously lowering costs; propose and test business recovery plans that reduce productivity loss in case of a catastrophic failure; and provide ongoing support, repair, and consulting services as virtualization technology evolves.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key technologies initially designed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
System Center Data Protection Manager Help
Microsoft System Center 2016 Data Protection Manager provides small and medium-size organizations automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Talk to a Progent Network Support Expert
To find out how you can access a Progent computer consultant for remote or on-premises help in , phone 1-800-993-9400 or visit Online Computer Support.