For business computer networks located throughout the state of South Carolina, Progent's Microsoft and Cisco qualified technical experts can deliver remote phone support and troubleshooting to repair your computer system issues fast and affordably. Progent has acquired enterprise-level skills, advanced software tools, and support knowledge bases to identify and repair network problems without the expense and delays associated with on-site service calls.
If your South Carolina company is situated beyond the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of clients. This means you get not only the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.
Android Smartphone Integration and Management
Progent's Android phone integration consulting services have years of experience providing online and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve network problems that span multiple vendors and that entail a combination of legacy and current technology. Progent provides budget-friendly online consulting to assist you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets securely and productively.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help you to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory requirements.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting services are built upon proven virtualization platforms that allow small companies with multi- platform environments to save significantly on the expense of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple venues with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can help you to assess the benefits of UniFi technology for your environment and assist you to design, deploy, manage, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
MySQL Application Development and DBA Services
Progent's MySQL software programmers and DBAs can provide cost-effective remote DBA or application programming services and can help businesses of any size to configure and support MySQL in a reliable network infrastructure that provides high levels of performance, expandability, and security. Progent also has experience assisting businesses port applications from an Oracle environment to MySQL.
Progent's Juniper-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to help you to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.
The Progent Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento, California can be used for testing mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without adequate internal resources to configure effective test environments, the lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
Online Support for Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 R2 requires an IT consultant with practical experience and broad knowledge in designing and building cohesive and comprehensive business information networks. The experience of Progent's Microsoft-certified Windows Server experts, with an average of over a decade of background supporting Microsoft-based solutions, assures your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also help you to assess the business value of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Planning and Deployment Consulting for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to help businesses of all sizes to design, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and wireless users regardless of their location or computing device. (Check out Cisco Meraki switches integration.)
Consulting and Troubleshooting Expertise for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for critical applications by providing unified, mixed-platform monitoring of IT resources installed across on-premises systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite expertise to assist businesses of all sizes to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help you to move to SCOM 2016 from older versions or from other monitoring platforms, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.
Management Consulting for Microsoft Lync Server 2013
Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN calling across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed model suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also help you to plan and carry out a smooth migration to Skype for Business.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller products. Progent offers expertise for physical and software-only wireless controllers and can help you to determine which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For details, visit Altaro VM Backup Consulting Services.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical problems and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget. For details about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.
Talk to a Progent Network Support Expert
To find out how you can access a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or go to Online Network Support.