If your business information network is in South Carolina you now have fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to help with critical problems affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX and CCIE-certified consulting experts accessible remotely of any nationwide support firm in the country. The cost is affordable, billing is per minute, sign-up is quick, and service is unbeatable.
If your South Carolina organization is far from larger urban neighborhoods like Columbia, Charleston, Rock Hill, or Greenville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have an emergency. This can result in lost productivity for your company, upset customers, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a qualified engineer ready to deliver assistance whenever you require it to get your computer network operating.
Since Progent charges for online service on a per-minute basis, your company is invoiced only for services received. Progent requires no initialization surcharge. Some remote consulting organizations demand substantial minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward pricing model save you from unexpectedly large bills for quick solutions.
If your South Carolina company requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's experienced staff of online consulting engineers has a broad array of world-class computer knowledge. This allows Progent's remote service experts to resolve the most complex technical problems more quickly than is feasible with ordinary third-party service firms or with the internal IT resources commonly found in small or mid-size businesses. Progent has refined the technology and experience to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have earned professional credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, CCDA and CCDP.
To assist companies who operate environments based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online service team offers the assistance of engineers with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides online support from engineers who have earned the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties allows service escalation, if appropriate, to specialists with relevant background to deal with unusually intractable jobs. This accelerates resolutions of serious problems, avoids network downtime, and reduces maintenance bills.
For companies throughout South Carolina, Progent enables immediate remote contact with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency expertise to repair computer issues that are damaging business productivity but are outside the experience of your local network support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-certified consultants can connect to your network with the latest remote support tools in order to provide quick and affordable diagnosis and resolution of serious computer issues.
Services Progent's Phone-based Support Experts Can Provide Your South Carolina Business
Progent's online professionals can offer expert assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network support staff can help South Carolina companies with a comprehensive array of information products and technologies including network infrastructure, messaging support, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, VMware products for server consolidation and centralized administration, and migration from outdated systems to modern environments powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer online technical help for computers based on major variants of the UNIX operating system such as:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms including
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who earn this rare credential by completing intense testing given by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and so their skills are not easily accessible to the general public.
Progent is one of the few network service firms that ensures that Cisco CCIEs stay accessible to assist small and mid-size companies. Also, Progent can provide quick contact with a Cisco CCIE by telephone so that you can get timely assistance for complex network problems that are disrupting your productivity but are not within the experience of your local system maintenance resources. Progent's CCIE consultants can tie into your system by utilizing the latest on-line troubleshooting technology in order to execute quick and cost-effective analysis and repair of serious network problems. To learn additional information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Support.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified remote service professionals can provide network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a broad range of technology practice areas such as
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint Server design,
Lync implementation and Office Communications Server upgrade,
Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance,
Microsoft SQL Server 2016 migration and development and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you access to accredited CISM, CISSP and ISSAP security professionals who offer a range of system protection services to strengthen the immunity of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or help you to recuperate promptly from an attack. Security services provided Progent include: comprehensive security evaluation using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious assaults; configuring firewalls; designing safe architectures for off-site and mobile access; securing your messaging system from spam and directory harvest attacks; and offering continual network monitoring. For more about Progent's security services for small and midsize businesses, see Progent's Consulting Expertise for Network Security.
Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac environments by providing consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth engineering support and training in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications such as CRM, Microsoft Office Project, Word, and MS Excel. To learn additional information on Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Service and Outsourcing Options
Progent provides a variety of service offerings for Help Desk Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the timely availability of an effective Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your existing Helpdesk staff. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for tough technical issues, or be ready in those instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk software products to meet the particular requirements of your business, or adding supplemental personnel to work remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding scenarios such as software migrations. To read additional information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent's highly evolved service database software stores extensive histories for all service provided to Progent's clients. Every authorized Progent staff consultant has the benefit of the specifics of services delivered to each client by any team engineer. This database of trouble tickets and fixes is organized as a readily retrievable proprietary knowledge base that enables Progent's online technical engineers to share their experiences with the whole team to ensure that the quality of Progent's technical support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive technical support databases as well as to manufacturers' in-house engineering staff that allow Progent's online service experts to arrive at the best resolutions quickly.
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent online professional expertise in South Carolina, call 1-800-993-9400 or visit Urgent Online Network Support.