For office computer networks located anywhere in the state of South Carolina, Progent's Microsoft qualified consultants can provide remote phone assistance and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed top-notch expertise, software tools, and support databases to diagnose and resolve network problems without the expense and time delays normally associated with onsite technical service dispatches.

If your South Carolina small business is located outside of the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís team of field proven network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and distribution organizations to manage supply chains and streamline critical processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from as-needed advice to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. For more information, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-qualified Cybersecurity audit consultant able to assist businesses in the fields of information systems audit process, information technology enforcement, network assets and architecture ROI, information technology support, safeguarding of information assets, and disaster recovery planning.

PC Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective services to assist your business to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 migration assistance, Windows 8.1 integration expertise, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit operating system expertise.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services cloud backup and disaster recovery provides small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Find out about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential issues can be resolved before they can impact your network. Learn about Progent's complete ProSight line of low-cost managed services for small and mid-size organizations.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consultant has access to the technical and educational resources needed to provide the best information technology support possible. Progent's network outsourcing, Help Desk, Office 365 integration expertise, and software development services permit small business customers to take advantage of the wide range of skills found in the IT departments of big enterprises without the high cost and hassle of building and managing a large in-house network group.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent's certified Cisco experts are setting up hostname, IP addressing, routing tables, T1, security logon banner and user accounts; setting up HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; validating failover; troubleshooting VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus policy and business recovery strategy.

Stealth Penetration Testing
Stealth intrusion testing is a key part of any overall network security strategy. Progentís security experts can perform extensive unannounced penetration security tests without the knowledge of your company's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event history analysis are properly configured and actively monitored.

Team Approach to Service and Technical Issue Escalation
Information networks have become increasingly complex. At the same time, typical small business computer networks incorporate solution from many different suppliers. This makes network integration and maintenance increasingly difficult. It is unfeasible for even the most talented engineer to have deep familiarity in all aspects of computer technology, or extensive hands-on experience in the enormous range of hardware and software products, versions, and updates that small companies incorporate in their information networks. Progent utilizes a team approach to network consulting and depends on application specialists to bring in-depth skills when needed to solve the most intractable technical issues effectively, at the least expense to you.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have broad expertise in the integration and support of wireless networking technology and can assist you to design, deploy, administer and repair wireless solutions that are compliant, resilient, scalable, easy to manage and use, able to handle your critical workloads, and transparently incorporated into hybrid cloud networks. Online and on-premises support offered by Progent span a selection of wireless solutions such as smartphone integration, Wi-Fi infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Microsoft System Center 2016 Consulting Services
System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

Mac Support
Progent's experts can provide Apple macOS and OS X users a variety of IT services including online Mac desktop help, help with Mac software, Office 365 Outlook for Mac and Exchange integration, Apple macOS and OS X protection and connectivity consulting, co-existence between Apple macOS and OS X and Windows networks, and individual training. For computer networks based exclusively on Mac or for systems incorporating a combination of Apple macOS and OS X, Linux, and Windows-powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring, and maintaining an IT solution that is reliable, safe, fast, and aligned with your business objectives.

ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Find out more about the entire ProSight suite of value-priced managed services for small and mid-size businesses.

Contact a Progent Network Support Expert
To see how to get in touch with a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or go to Remote Network Support.














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