For business network systems located within the state of South Dakota, Progent's Microsoft certified technicians can provide phone support and troubleshooting to solve your network systems troubles fast and affordably. Progent has developed enterprise-grade expertise, sophisticated utilities, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the cost and delays associated with onsite service dispatches.
If your South Dakota company is situated outside of the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís group of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.
Best Practices Followed by Seasoned Engineers
Many businesses situated away from cities with ample network engineers resort to less qualified or unseasoned local resources for critical network support services. This can produce a network that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average over a decade of real-world industry background, in the front lines of IT support, performing a wide array of information system services for a broad selection of clients. Consequently, with Progent you get not just expert computer network knowledge, but a consultant who understands computer industry leading practices in using those skills to solve real-world information network problems efficiently and in a repeatable way.
Google Android Phone Integration
Progent's Android smartphone and tablet integration expertise have years of background providing remote and on-premises support for businesses of any size who need to incorporate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent has the range of skills to resolve network issues that involve multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent provides budget-friendly remote expertise to assist you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you finish major network initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones securely and productively.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote technical support for Microsoft and Cisco-based environments Nationwide. Progent's certified engineers have the expertise to help you to troubleshoot and solve tough network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's staff of engineers makes it possible to escalate even the toughest problems to appropriate subject matter experts as required. Whether you need occasional phone support and remote troubleshooting or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your small business with enterprise-level support without the cost and administrative hassle of maintaining a large internal IT group.
Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of remote support services to help your organization to design, develop, test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel solutions to the newest versions of Excel, support Excel on iOS and Google Android smart phones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers on-demand support to organizations looking for a quick solution to a stubborn problem associated with Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical application software built on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the special requirements of individual users or teams.
Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service computer consulting and support organization like Progent rather than with an individual freelance consultant, you are ensured timely access to capable professionals when you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with different customers will leave you without help during a crisis.
Temporary CIO Services
Progent can supply businesses with an IT management professional who can function as a temporary or part-time CIO. This experienced IT officer can provide long-term direction to help your company to deploy appropriate technology to enhance business processes so they align more closely with your business goals. Your business can develop and implement a well thought out IT strategy without incurring the cost of a full-time senior IT executive. Key services Progent's part-time CIO can perform include growth strategies, rationalizing technology budgets, creating and tracking models for Return on Investment, reengineering business processes, negotiating with vendors, establishing security and compliance standards, monitoring service level agreements, streamlining network management, software revision management, IT asset documentation control, and business continuity planning.
Wide and In-depth Knowledge of Office Networks
Progentís group of over 100 networking consultants means customers benefit from the leverage of more than 1,000 years of combined experience and shared information to repair the most vexing IT problems. Progentís certified information technology consultants possess the know-how to come up with fixes fast and deliver them affordably.
Progent's Integration and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, data security, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and onsite expertise to assist organizations of all sizes to design, implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.
Online Consulting for Windows Server 2008 R2
The complexity and versatility of Microsoft Windows Server 2008 calls for an IT consultant with practical experience and broad knowledge in architecting and building cohesive and comprehensive business technology networks. The experience of Progent's certified Windows Server experts, averaging over ten years of background integrating Microsoft-based solutions, helps insure your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to evaluate the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
After-hours Online Support
Progent's low-priced after-hours remote technical support program offers companies 24x7 access to remote technical support from Progent's Technical Response Center. Services available beyond standard business hours include fixing problems with Microsoft-based server products, Windows desktop support, help with MS Office applications, system backup/restore, and fundamental routing and switching help for Cisco networking products.
Citrix XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer virtualization engineers can assist your company to understand the business benefits of XenServer as well as other Citrix products, and can help you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition assess your current XenServer deployment and show you how to enhance consolidation, responsiveness, protection, availability, and recoverability.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. Find out more about the entire ProSight portfolio of affordable outsourced network management services for small organizations.
ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks. Learn more about Progent's entire ProSight suite of value-priced outsourced network management services for small and mid-size businesses.
Stealth Penetration Testing
Stealth intrusion checking is a key component of any comprehensive network security plan. Progentís security experts can run extensive unannounced intrusion security checks without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident warnings and event log monitoring are properly configured and consistently monitored.
Get in Touch with a Progent Network Support Expert
To see how to access a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or go to Online Network Help.