If your company computer network is in South Dakota you can have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to resolve critical problems involving your IT network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consultants accessible by phone of any independent service organization in the U.S. Rates are competitive, charges are by the minute, sign-up is fast, and service is world class.
In case your South Dakota business is located far from more populated metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during an urgent situation. This could mean lost productivity for your company, upset customers, idle workers, and distracted management. By contacting Progent, you can get in touch with a qualified consultant ready to deliver assistance when you have to have it to keep your system on line.
Because Progent charges for remote support by the minute, your company is invoiced exclusively for services delivered. Progent requires no startup fee. Many online support organizations demand substantial minimum payments or bill for each fifteen minutes or more. Progent's one-minute granularity and straightforward billing model eliminate large invoices for quick repairs.
If your South Dakota business requires technical assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Unique?
Progent's experienced team of online consulting engineers possesses a wide array of world-class information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex network trouble more quickly than is feasible with typical independent support organizations or with the in-house IT staff commonly available to smaller companies. Progent has developed the tools and skills to fix technical issues economically in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.
In order to help businesses who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the services of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers phone-based support from professionals who have been awarded the industry's top security certifications such as CISM Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with particularly tough support calls. This accelerates remediation of serious network problems, avoids network disruption, and reduces technical support bills.
For businesses anywhere in South Dakota, Progent offers immediate online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency help to fix computer problems that are damaging business productivity and are beyond the skill set of your local IT support resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified network experts can analyze your network via advanced remote support tools in order to provide rapid and economical analysis and remediation of serious computer issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your South Dakota Business
Progent network engineers are qualified to provide expert assistance for an extensive array of UNIX, Apple, Cisco, and Windows solutions including:
Remote Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote network service team can assist South Dakota companies with an extensive array of computer products and technologies such as system architecture, messaging solutions, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for server consolidation and centralized management, and moving from dated systems to modern solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support experts offer online technical help for computers powered by leading derivatives of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who qualify for this rare certification only after strenuous examinations given by Cisco. Most Cisco CCIEs are employed by big enterprises or national Internet service providers, and consequently their expertise is not easily available to small and mid-size businesses.
Progent is among the only computer consulting organizations that makes sure that Cisco CCIEs stay available to support small and medium sized organizations. In addition, Progent offers fast access to a CCIE via phone so you can benefit from timely assistance for critical system problems that are impacting your business but are beyond the experience of your local network support personnel. Progent's CCIE support experts can connect to your system using the latest on-line troubleshooting tools to perform quick and affordable diagnosis and repair of serious network problems.
CCIE and CCNP authorized experts from Progent can help your company to plan, configure, and service an integrated information system that can streamline business processes, reduce expenses, and accelerate the path to profitability. By offering Cisco broadband routers expertise with Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can greatly increase the business value of your network infrastructure in South Dakota. To learn more on Progent's support for Cisco network appliances, refer to Cisco Technology Engineering Support.
Microsoft Partner for Online Technical Support for Windows
Progent's Microsoft-qualified remote service experts can provide computer repair and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help your company with a broad variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint 2013 development,
Skype for Business configuration consulting and Microsoft Lync maintenance, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Professionals
Progent provides you access to expert CISM, CISSP and ISSAP security engineers who can deliver a variety of security services that can enhance the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist your business to revive promptly from an assault. Security services offered by Progent include: extensive security analysis utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; fast recovery from virus and worm attacks; setting up firewalls; designing secure architectures for remote and mobile access; protecting your messaging infrastructure from viruses, spam and DHA attacks; and offering continual network monitoring. To read more information concerning Progent's security services for small and medium-size companies, refer to Progent's Professional Support for Network Security.
Applications Services: Training, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering help services and training in graphics, sound, and motion video. Progent's consultants offer help in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. To find out additional information on Progent's consulting, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Call Center Service and Outsourcing Alternatives
Progent provides a selection of programs for Help Desk assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified networking experts. Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers easy access to a reliable support resource with years of background in telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected reputation as a key contributor to company performance, and Progent's target is to fix rather than simply record problems. To learn additional information on Progent's Call Center support, go to Progent's Help Desk Call Center Services.
Progent's Online Technical Support Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
Progent's highly evolved service database software includes thorough records of all service provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support delivered to every client by any staff member. This history of trouble tickets and fixes is organized as a conveniently retrievable internal database that allows Progent's online technical professionals to share their knowledge with the whole team to ensure that the value of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other extensive support knowledge bases and to vendors' internal technical staff that allow Progent's remote service experts to come up with the best solutions promptly.
To learn how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote professional support in South Dakota, call 1-800-993-9400 or go to Expert Online Computer Support.