If your company computer network is in South Dakota you now have quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to assist with critical problems affecting your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any independent support organization in the country. The cost is affordable, billing is by the minute, engagement is fast, and support is unbeatable.
In case your South Dakota office is situated some distance from larger urban neighborhoods including Sioux Falls, Rapid City, or Aberdeen, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when there's an emergency. This can cause a loss of productivity for your company, upset customers, idle workers, and distracted management. By contacting Progent's online services, you can get in touch with a qualified consultant ready to provide expertise whenever you have to have it to get your network on line.
Since Progent bills for phone help by the minute, your company pays only for technical help provided. Progent requires no service activation charge. Many online service companies demand large minimum payments or bill for each quarter hour or longer. Progent's small granularity and simple billing policy do away with unexpectedly large invoices for fast fixes.
If your South Dakota company requires remote assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced team of online consulting professionals possesses a wide array of in-depth information technology skills. This allows Progent's remote technical support experts to deal successfully with the most complex technical problems faster than is feasible with ordinary third-party service organizations or with the in-house support resources commonly available to small or mid-size businesses. Progent has refined the technology and experience to fix technical issues efficiently in many different computer environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.
To help businesses that run environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support group can provide the assistance of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote contact with professionals who have qualified for a variety of security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if appropriate, to experts with relevant background to deal with particularly tough support calls. This accelerates resolutions of emergency problems, avoids system downtime, and reduces technical support bills.
For companies throughout South Dakota, Progent offers virtually instant online communication with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency help to fix computer problems that are impacting productivity and are outside the experience of your on-hand IT maintenance group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-certified consultants can connect to your network via advanced remote troubleshooting tools in order to deliver fast and affordable diagnosis and resolution of critical IT problems.
Services Progent's Remote Consulting Specialists Can Provide Your South Dakota Business
Progent online professionals are qualified to provide expert help for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows technologies such as:
Talk to a UNIX/Linux or Cisco Network Assistance Specialist Now
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based technical support staff can assist South Dakota small businesses to maintain a large assortment of IT products and technologies that include network infrastructure, email support, security consulting for networks and business processes, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server options for server economization and streamlined administration, and moving from outdated systems to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online technical help for systems based on leading derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or mainstream Linux platforms such as
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who qualify for this prestigious certification by completing thorough examinations administered by Cisco. Most Cisco CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and as a result their help is not easily available to smaller companies.
Progent is one of the rare IT consulting firms that makes sure that Cisco CCIEs stay accessible to assist small and medium sized companies. Also, Progent facilitates convenient contact with a Cisco CCIE by telephone so you can benefit from immediate help for complex network problems that are impacting your productivity but are outside the experience of your usual network maintenance group. Progent's CCIE support experts can access your environment by utilizing sophisticated on-line support tools to perform quick and economical analysis and repair of urgent system trouble.
CCIE authorized experts from Progent can help your company to architect, setup, and service a converged information system that can simplify business processes, lower expenses, and speed time to profitability. By combining Cisco routers experience with Catalyst switches consulting services and Cisco wireless technology integration help, Progent can greatly improve the business value of your information network in South Dakota. To find out more information concerning Progent's services for Cisco network appliances, visit Cisco Technology Professional Support.
Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-qualified online service professionals can provide network problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a wide variety of platform practice areas such as
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server development,
Microsoft Lync implementation and Office Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance,
SQL Server 2016 integration and programming and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Qualified Network Security Specialists
Progent provides you access to accredited CISM, CISA and CISSP security consultants who can deliver a variety of system protection solutions that can improve the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against assaults or assist you to revive rapidly from an assault. Security solutions available from Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; efficient recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and offering continual proactive monitoring. To learn more concerning Progent's security support for small and midsize businesses, refer to Progent's Professional Expertise for Network Security.
Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers professional consulting support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Excel. To find out more concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Call Center Support Alternatives
Progent provides three support programs for Help Desk Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for businesses who need the immediate availability of an effective Help Desk Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can operate as a primary Help Desk Call Center for your business, serve as an escalation resource for tough network problems, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or enhancing your current one, evaluating or programming Help Desk application software to address the special requirements of your business, or providing temporary personnel to work remotely in conjunction with your in-house Help Desk group during high-demand scenarios like software migrations.
Progent is a Microsoft Partner and has a large team of Cisco-certified networking specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to offer your clients fast communication with a large technical support team with years of background in phone help and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a respected reputation as a solid contributor to business success, and Progent's aim is to resolve and not just document problems. To find out additional information concerning Progent's Help Desk support and outsourcing services, see Progent's Call Center Services.
Progent's Remote Service Tools
Progent has deployed a set of customized tools, evolved over many years of field experience, focused on enabling the most advanced standard of service for delivering remote technical help and repair for small and medium-size company information networks. Progent offers safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote access allows the engineers of Progent's remote service group to link to your system remotely without violating system security.
Progent's powerful service database system keeps comprehensive documentation for all service delivered to Progent's customers. Every active Progent staff consultant has access to the specifics of support provided to every client by any team engineer. This database of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to manufacturers' internal technical personnel that enable Progent's online consulting experts to arrive at the optimal solutions quickly.
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent online consulting expertise in South Dakota, call 1-800-993-9400 or go to Urgent Remote Computer Support.