For business network systems located throughout the state of South Dakota, Progent's Microsoft authorized technical team members can provide online assistance and remote troubleshooting to resolve your network issues quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support databases to identify and fix network problems without the expense and delays associated with in-person service calls.
If your South Dakota company is located beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer support choices may be limited in expertise, or unavailable during an emergency. This results in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with cost effective network solutions.
Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have extensive background providing online and onsite assistance for organizations of any size who need to incorporate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent offers the breadth of skills to solve network problems that involve numerous vendors and that represent a mix of older and up-to-date technology. Progent provides budget-friendly online expertise to assist you with any facet of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to help you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to help you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones efficiently.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for scanning the content of email messages and attachments and blocking the transmission of confidential or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay in compliance with industry privacy standards and government requirements like HIPAA and Sarbanes-Oxley. Read about Progent's complete ProSight family of value-priced network management outsourcing services for small and mid-size businesses.
Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of remote services to help you to design, program, pilot test, deploy, administer, and debug applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility issues between various releases of Excel. Progent offers as-needed support to clients looking for a quick solution to a specific problem associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications based on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.
MySQL Software Development and DBA Services
Progent's MySQL software programmers, database architects, and DBAs offer affordable remote DBA or application development services and can assist organizations of any size to integrate and manage MySQL in a dependable IT infrastructure that offers high levels of speed, scalability, and security. Progent also has experience assisting companies migrate applications from an Oracle environment to MySQL.
Immediate Help for Urgent Issues
With Progentís urgent remote network troubleshooting services, you can receive immediate support for problems that are causing network disruption. Remote help eliminates the long wait and increased cost required for on-site technical support. For ordinary network administration tasks, Progentís off-site support consultants can finish the majority of jobs within a few minutes of a request, instead of requiring your company to live with a problem for up to a day for on-premises help to show up.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's ability either to block or recover rapidly after a ransomware incident. Progent will work with you directly to gather information about your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient AV and backup system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.
CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Network Support for Small Governments
Progent has a long background delivering a broad range of online IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert online IT consulting and has provided IT support to clients in all 50 states. Progent's remote information technology consulting for local governments eliminates travel costs and resolves problems faster than on-premises service calls.
Progent's Integration and Training Services for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can assist businesses to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and enables improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to resolve compatibility problems between various versions of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users and groups.
Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the latest versions of Microsoft Windows Server has been radically redesigned to streamline the installation, configuration, and administration of clusters and to offer greater levels of system dependability, protection, performance, and flexibility. New or improved features include cluster Validation, easier setup and installation, improved cluster management, redesigned cluster architecture for increased uptime, hardened protection and quorum models, minimization of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help your company evaluate the advantages of failover clusters, design and implement an installation, train your IT staff to manage your failover clusters, provide ongoing consulting and technical help services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can show you how you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure cloud.
Responsiveness of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center is committed to providing the highest level of online IT support services possible for emergency as well as standard issues. For urgent problems that impact multiple workers, crucial people, or a mission-critical program, the TRC will engage in one hour or less. For standard problems, the TRC will within two hours. Under any circumstance, your trouble ticket will be generated quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding each corrected problem to make sure you are satisfied with the resolution and willing to close out the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than a decade of background planning, implementing, optimizing and repairing SCOM solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help your organization to migrate efficiently from SCOM 2012 to Operations Manager 2016.
Contact a Progent Network Support Expert
To see how to get in touch with a Progent computer support expert for remote or onsite support in , call 1-800-993-9400 or go to Online Network Help.