For small office network systems located anywhere in the state of South Dakota, Progent's Microsoft and Cisco qualified technicians can provide phone support and remote troubleshooting to solve your network systems problems fast and cost effectively. Progent has developed world-class expertise, sophisticated tools, and support knowledge bases to diagnose and fix network problems while avoiding the expense and delays normally associated with in-person service visits.
If your South Dakota small business is situated outside of the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support options may be limited in technical capability, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's servers in an environment that delivers the maximum level of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management services are based on proven virtualization architectures that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence. Find out more about Progent's ProSight family of managed IT services for small businesses.
Migration Help for SharePoint 2013
Progent has been providing SharePoint support since the initial product was released more than a a dozen years, and Progent has the scope of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks associated with your SharePoint 2013 deployment.
Business Intelligence Reporting and Analytics Consulting and Development
Progentís BI reporting experts can provide remote and on premises consulting to help you with any facet of business intelligence (BI) reporting from debugging or enhancing applications to planning and implementing an advanced BI environment. Progent's BI consultants can assist you to support your existing BI system, assist you to upgrade reports and databases from a discontinued reporting product to a current solution, and deliver as-needed online training tailored to your specific needs. Progentís business reporting consultants can provide expertise in the leading BI reporting and visualization tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM qualified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of performance that information security professionals are expected to learn. It provides business management the assurance that consultants who have qualified for their CISM certification have the experience and knowledge to deliver effective cybersecurity administration and support consulting.
Temporary Chief Information Officer Support Services
Progent can provide businesses with an IT management expert who can serve as a part-time Chief Information Officer. This experienced technology executive can provide long-term direction to help you to deploy appropriate technology to improve business operations so they align more closely with your corporate objectives. Your company can develop and implement a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive. Vital services Progent's part-time CIO can perform include strategic planning, rationalizing technology budgets, building and tracking models for Return on Investment, optimizing business processes, negotiating with suppliers, defining security standards, cash flow management, streamlining network management, software revision management, network asset documentation control, and business continuity planning.
Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite survey features physical inspection, RF and security audits of your existing WLAN, analysis of your buildingís floor plans, measuring for radio frequency contention, signal propagation modeling, identification of the best locations for client-requested WAPs including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive document describing a new WLAN.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and on budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
Collaborative Approach to Service and Problem Escalation
Information networks have become ever more sophisticated. At the same time, typical small office networks include solution from many different vendors. All this makes computer integration and support increasingly challenging. It is impossible for even the most experienced individual to have deep familiarity in all facets of computer technology, or extensive hands-on experience in the enormous range of hardware and software brands, versions, and revisions that small businesses incorporate in their information systems. Progent follows a collaborative methodology to network consulting and relies on application experts to bring high-level knowledge when needed to solve complex problems effectively, at the lowest expense to you.
Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, team, develop a corporate-wide security strategy, automate network administration, help with creating applications, and build and validate a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to assess the benefits of Windows Server 2016 for your business and design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture.
Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises access to a certified CCIE specialist to help your business to plan, deploy, administer and troubleshoot converged communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth experience assisting organizations of any size to build collaboration ecosystems by delivering expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's entire portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Mobility.
Affordable Network Support Solutions
Many small organizations rely on flawed metrics when searching for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take many times longer to perform the same job than an experienced IT expert. For example, charging 30% less per hour, but taking three times as long for the same task is not a deal. Even worse, a poorly architected or implemented IT environment that is undependable and hard to manage or upgrade can cost a business many times more than its setup price because of lost productivity. Progent's client testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's support model and the expertise of Progent's team of engineers.
Talk to a Progent Network Consultant
To learn how to contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or go to Remote Network Help.