Southfield Telecommuters Solutions Consulting Experts
IP Voice Systems Consulting Experts
Enlarging your remote workforce can have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Southfield organization to select the right technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Southfield, Michigan organizations to with any facet of building a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
IP Voice Integration for Telecommuters
Expanding the corporate phone environment to include teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-centric VoIP products are popular with SMBs to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to design or tune a remote VoIP service that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM expertise.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and deliver on-demand integration and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Southfield, Michigan business, call
An index of content::
Wisconsin IT Consulting Services
Arizona Specialist
Progent’s Technical Response Center provides affordable nationwide after-hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide extended hours phone support and online secure network access to isolate and resolve network problems quickly and economically.
Technology Consulting Forefront TMG
Forefront Threat Management Gateway Support and Help
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server and provides a easily managed web gateway that acts as a one-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Call Desk for Remote Workers Remote Technical Support
IT Consultant Call Desk for Telecommuters
Progent has 20 years of experience assisting small and mid-size companies to plan, deploy, optimize, manage, and debug computer networks that support a remote workforce.
IT Consultant System Center 2016 and Exchange Online Integration
System Center 2016 Amazon AWS Integration Online Troubleshooting
Progent has more than a decade of experience integrating, maintaining and troubleshooting the key components included with Microsoft System Center and can assist you to design, deploy, manage, and fix your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist you to migrate to the latest version of System Center from an earlier release or from another datacenter management platform to deliver the benefits of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
24 Hour CISSP Certified Cybersecurity Consultant
CISSP Certified Cybersecurity Analyst Consulting Services
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any facet of information system security. Progent can help implement efficient security systems that protect a small business against advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile users accessing network resources spread across a mix of physical sites and various clouds.
Azure cloud integration Development Company
Microsoft Azure Virtual Machines Integration Firm
Progent can assist businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.
Lync Server 2013 Mirrored Back End Servers Consultant
Lync Server 2013 security Consultants
Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Microsoft Office XP Technical Support Outsource
24 Hour Microsoft Office System Repairing
Progent’s IT outsourcing packages offer affordable computer support for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain expenses and eliminate risks, allowing network service budgets to grow in a more linear and controlled manner than is possible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust network architecture for your vital applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.
Support Services Windows 11 Security
Network Consulting Windows 11 Power Automate
Progent's Windows 11 consultants offer an array of services for Windows 11 such as cloud integration, mobile management, at-home workforce access, security and compliance, streamlined deployment, and Help Desk Call Center support.
Setup and Support Windows Server 2019 Hyper-V
Windows 2019 Hyper-V Computer Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
SQL 2008 Reporting Services Professionals
SQL 2008 Reporting Services Specialists
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small businesses to design, configure, administer, and troubleshoot MS SQL Server 2008 systems in order to receive the optimum strategic benefit from this advanced relational database platform. In addition, Progent can provide consulting expertise for system infrastructure, company-wide security, and application development to optimize the business benefit of your SQL Server 2008 investment.
Wisconsin Computer Services
Oregon Computer Specialist
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service professionals provide phone help and online direct network connection to troubleshoot and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required.
ISR 921 router On-site Support
2900 Router Specialist
Cisco has designed a full array of routers including appliances built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
Microsoft Certified Partner Specialists Windows 2022
Windows Server 2022 Integration Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Services Lync Server 2013
Microsoft Lync Server 2013 IM Computer Consultants
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Computer Consulting Microsoft System Center 2016
IT Consultant System Center 2016 Migration
System Center 2016 provides important improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.
SSL management Specialist
ProSight SSL certificate management Services
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.
SharePoint 2019 On Prem Professional
Award Winning SharePoint 2019 Server Farm Design Online Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite expertise, software development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet system.
Amazon cloud integration Contract Development
Amazon cloud AMI Contract Programming Firm
Progent offers cost-effective online consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed expertise to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and within budget.
Troubleshooting High Availability Data Center
High Availability Data Centers Professionals
Progent's Data Center professionals can help you identify high availability data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Microsoft Operations Manager Support
Top Quality Monitoring and Reporting Consultants
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
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