Additional Topics of Interest
Consultant for Azure Disaster Recovery
Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
Troubleshooting for Windows Server 2019 Cluster Operating System Rolling Upgrade
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Office for Mac Computer Consulting
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
Mid-sized Business Technical Support Firm
Progent offers IT services for medium size businesses who have 100 to 250 network clients. The medium size company or office has typically been an underserved segment of the market for IT support services. The overhead and support delivery practices of major third-party support firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose complexity and capability are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual office technology and 24x7 network monitoring, dramatically reduces the network maintenance costs of an SMB while providing the mid-size organization with enterprise-level support from professional, IT consultants knowledgeable in a broad array of midsized business technologies. If your mid-sized company or small business is searching for levels of network support appropriate for a mid-size office without budgeting big-company prices, call Progent.
Expert Microsoft Certified Windows Server 2012 Server Manager Specialist
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support, team, create an enterprise-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Small Business Consulting Services
Progent delivers the help of Microsoft and Cisco-certified IT consulting professionals to offer clients economical ways to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to large corporations, Progent's expert consultants can help you improve your information system's e-mail infrastructure, protection, availability, throughput, and IT management.
SCOM 2012 Management Packs On-site Technical Support
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Online Help for Great Plains
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics platform that unifies information and processes throughout your business, communicates easily with other applications, and brings together workers, clients and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Redhat Linux Consultancy
If your company is producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the constant hassle of maintaining your business network. Through the use of automated network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an affordable way for supporting an IT network that provides high availability, protection, and efficiency. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring, and Helpdesk outsourcing.
Internet Security and Acceleration Server Network Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small company design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Security Patch Management Support
Progent's Intune consultants can assist your company to assess the strategic value of adopting Intune for configuring and managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to define security policies, set up test systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
MS Certified Online Consulting for High-Availability Systems
Progentís fault tolerant network experts offer reliability support, disaster recovery services, system load balancing, 24x7 interoffice access, non-stop Internet interface design, non-stop data center consulting, and other high-availability operations consulting to help your organization design a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop economical, fault-tolerant networks by utilizing the expanding library of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Unified Attendant Console Online Support
Cisco Cisco Unified Communications Manager (CUCM), formerly named CallManager, acts as the foundation of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with unified messaging apps that include Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and on-premises support to help organizations of all sizes to create and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified CM setup and debugging in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.