Expanding your remote workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Spartanburg organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office solution for telecommuters that facilitates teamwork and returns top value. Progent can provide support services ranging from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Spartanburg, South Carolina companies to succeed with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Help Desk Support for At-Home Workers
An emergency, enterprise-wide changeover to a from-home business model, which might be driven by an epidemic or as an element of a business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Call Center with Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Spartanburg, South Carolina company, call