Expanding your remote workforce can have a significant effect on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Spartanburg company to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Spartanburg, South Carolina businesses to with any facet of creating a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support a remote work environment can be especially complicated if you must accommodate a mix of personal hardware like PCs and notebooks, Internet routers, and Wi-Fi appliances from different vendors and with a mix of operating systems and firmware releases. Progent's background delivering online support for both outdated and current technologies in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for implement essential updates. Services offered by Progent to help you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authorized at-home workers to use IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and interact with a data center PC's desktop. This provides network managers more control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide expert remote support for configuring routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often shared by families and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist you to mitigate these problems by delivering expertise like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
- Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate network. Business-critical applications may require backup Internet access in the event the normal connection breaks. Progent can provide expertise for picking service providers, choosing appropriate service packages, and setting up high-availability Internet access. Refer to Internet access integration services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Spartanburg, South Carolina company, phone 1-800-993-9400 or refer to Contact Progent.