Enlarging your remote workforce may have a major effect on network architecture, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Spartanburg company to pick the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services ranging from as-needed guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Spartanburg, South Carolina companies to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support an at-home work environment can be particularly challenging if you have to manage a combination of personal equipment like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing online support for both outdated and modern IT products in remote office solutions allows you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network technology allows you to create a safe connection for authorized remote employees to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a remote PC's desktop. This technology gives IT managers substantial control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier online support for setting up routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can create performance as well as security problems. Progent can assist you to mitigate these issues by providing expertise like Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company network. Mission-critical applications may require redundant Internet connections in case the normal connection breaks. Progent can provide expertise for selecting service providers, selecting appropriate bandwidth and data volume packages, and integrating high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Spartanburg, South Carolina organization, call 1-800-993-9400 or visit Contact Progent.