Besides providing rapid access to guidance from top-tier IT consultants and subject matter experts to help Spokane, Washington companies with discrete IT issues or strategic projects, Progent offers temporary staff augmentation to deliver more generalized assistance such as PC support, network management, and Help Desk services. Short-term staffing makes it possible for businesses to deal with anticipated or unplanned increases in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term supplemental staffing can also fill voids resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give organizations the versatility to respond to increases in requirements for IT services without dealing with the costs and delays associated with vetting and recruiting professional IT personnel and without the risk of adding to your full-time head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Fast access to proven network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center service is a specialized on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Call Center service is a joint service solution based on by the industry's leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT services for organizations of all sizes throughout the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP, CISA, and CRISC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Spokane, Washington Organizations
Progent's veteran roster of certified engineers can provide Spokane, Washington companies a broad array of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Spokane, Washington Businesses
To learn more details about Progent's temporary staffing services for Spokane, Washington businesses, call 800-993-9400 or visit Contact Progent.