Spokane Consulting Expertise
Supplemetary IT Staffing for IT Service Teams
Besides providing rapid access to guidance from top-tier IT consultants and subject matter experts to help Spokane, Washington companies with discrete IT issues or strategic projects, Progent offers temporary staff augmentation to deliver more generalized assistance such as PC support, network management, and Help Desk services. Short-term staffing makes it possible for businesses to deal with anticipated or unplanned increases in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term supplemental staffing can also fill voids resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Program Progent's temporary supplemental staffing services give organizations the versatility to respond to increases in requirements for IT services without dealing with the costs and delays associated with vetting and recruiting professional IT personnel and without the risk of adding to your full-time head count.
Important aspects of Progent's temporary staff augmentation services include:
- Fast access to proven network professionals
- Easy initiation, cessation, and re-engagement of services
- Transparent augmentation of your in-house network support team
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close working relationship with a world-class, full-service resource for network expertise
Progent's shared Help Desk Call Center service is a specialized on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Call Center service is a joint service solution based on by the industry's leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT services for organizations of all sizes throughout the U.S. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Spokane, Washington Organizations
Progent's veteran roster of certified engineers can provide Spokane, Washington companies a broad array of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Design
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Online IT Support
- Work from Home Support Services
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Integration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Google Android Smartphone Management
- Ransomware Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staff Augmentation for Spokane, Washington Businesses
To learn more details about Progent's temporary staffing services for Spokane, Washington businesses, call
An index of content::
CISSP Certified Cybersecurity Manager Services
CISSP Certified Cybersecurity Consulting Services
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can implement cost-effective security solutions that guard a small business from modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Windows 10 Management Technical Consultant
Windows 10 Consultant Services
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.
After Hours CRISC Certified Risk and Information Systems Control Analyst Services
24/7 CRISC Certified Risk and Information Systems Control Manager Specialist
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
Altaro VM Backup Integration Consultants
Altaro VM Backup Encryption Specialists
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Specialist Monitoring and Reporting
Support Microsoft Operations Manager
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT support experts. With Progent's affordably priced network service packages, mid-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small and midsize business networks enterprise-class availability, protection and performance.
CISA Security Audit Consult
Security Audit Professional
The Certified Information Systems Auditor accreditation is a globally recognized achievement that represents mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to help companies in the areas of information systems audit process, IT administration, systems and infrastructure ROI, information technology service delivery, safeguarding of information assets, and disaster recovery planning.
Help and Support wireless VoIP phones and Meraki APs
wireless VoIP phone integration Remote Support
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide online and onsite support to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
WLAN Site Survey Online Help
Remote Wireless Site Survey Network Consultants
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that delivers the coverage, performance, capacity, data protection, and hand-off capability your company requires.
Consulting Services Office Word troubleshooting
24 Hour Office Word for Mac Integration Companies
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide selection of affordable remote support services to assist you to maintain your current Microsoft Office Word environment or assist you to move to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, interfacing Office Word with other Office applications like Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes customized for individuals or groups.
Consult SQL Server Replication
Consultant Services Microsoft SQL
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Microsoft Consulting Best Practices IT Service Providers
Company-wide Standards for Best Practices On-Call Services
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry background, in the trenches of network support, executing a broad range of technical tasks for a large mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class IT capability, but also a consultant with proven approaches for using computer knowledge to resolve real-world network problems rapidly.
Windows Server 2016 Multi-domain clusters Integration Services
Computer Consulting Windows Server 2016 Migration
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a DR system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Biggest SMS Server Upgrade Integration Support
Top Microsoft SMS Support and Setup
Progent’s Microsoft certified experts offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software quickly and reliably to appropriate users, lower product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently utilizing the management functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Windows PC Simulation on Apple macOS Technology Consulting Services
Windows Virtual Desktop for Apple Mac Network Consultant
For companies with a combination of Apple Mac and Windows computers, there are two basic alternatives for using Windows-dependent software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a remote Windows-based computer to use Windows software and share network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you can use Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for using Windows software on your Apple Macs and can in addition assist your business to evaluate and configure other products for Windows platform emulation.
Juniper SRX220 Router Information systems Security Outsourcing
Juniper SRX240 Router Cybersecurity Consultancy
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Exchange Server Migration Specialist
Microsoft Exchange Server 2010 Migration Consultant Services
Progent can provide expert help for each phase of your Exchange 2010 upgrade with services that include end-to-end project management, site prep, project design and documentation, cost estimates of new software licenses and hardware needed, recommended sourcing, pilot testing at customer location or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous servers, and webinar training for customer's IT staff and end users.
SharePoint Server 2016 Online Help
SharePoint Server 2019 IT Consultants
Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your application, offer setup and deployment expertise, help you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a comprehensive security plan that encompasses portal technology, and provide maintenance and Help Desk services.
Wireless Security Inventory Engineers
Cybersecurity Vulnerability Evaluation Consultants
Progent has created special security packages intended to deliver larger enterprises an independent and comprehensive network security assessment from a group of certified security engineers. All Progent's network security evaluation packages incorporate a suite of procedures including automated scans from inside and from beyond the network firewall, professional interpretation of captured data by certified security consultants, creation of a paper documenting the results, plus a live high-level executive summary and an extensive live outbrief for in-house network administrators.
IT Consultants 5500 Wireless Controller
24/7 wireless LAN controller Information Technology Consulting
Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content according to user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Technical Consultant Threat Management Gateway 2010
Forefront TMG 2010 Configuration
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server.
Contract Development .NET
Web Site Reports
For custom application development, Progent can supply programming consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Expert Microsoft Certified ISA 2004 Enterprise Edition Server Computer Engineer
ISA 2004 Server Support Outsourcing
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
SQL 2008 Reporting Services Consult
MS SQL 2008 Remote Support Services
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts as well as to network users, lessening the complexity of creating, integrating, administering, and using enterprise information and analytical applications on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Apple Time Machine Backup Technology Professional
vSphere Data Protection, Consult
Progent offers economical remote access to engineers with expertise in a broad range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to design, upgrade, or maintain backup systems for a range of environments including on-premises, edge to datacenter, cloud, or hybrid.
Helpdesk Sharing Online Consulting
Co-managed Help Desk Support Services
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
SUS Specialist
WSUS Engineers
Microsoft Windows Server Update Services allows network managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Network Engineer Comprehensive Event Management
Remote Monitoring and Reporting Network Consultant
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
Aironet 1800 Access Point Integration
Aironet 802.11ac AP Upgrade Information Technology Consulting
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises integration and debugging support to assist you to design, implement, update, tune, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your specific office design, building structure, and expected workloads.
Expert Microsoft Certified Windows 10 Provisioning Setup and Support
Microsoft Windows 10 Configuration Manager Specialist
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration consulting support.
Catalyst Wireless Access Point Computer Engineer
Catalyst 9105w Access Point Technical Support
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point consultants can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Remote Support Services Exchange 2019 Integration
Exchange 2019 Disk Availability Group Professional
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Windows Server 2012 R2 Virtual Fibre Channel Technology Consulting Services
Help and Support Windows Server 2012 R2 Clustering
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management team, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Firewall Configuration Critical Security Protection Bulletins
Security Protection Bulletins Security Consultancy
This page includes current information on security threats, patches, and leading practices. Call or email Progent if you need help defending your network against the latest IT security threats.
Solaris with Windows Specialists
24 Hour UNIX, Windows Consultancy
Progent can assist you to design and implement an efficient migration from a UNIX-powered IT system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business disruption by designing an efficient migration strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of current infrastructure, transition strategy and validation, Microsoft Exchange migration expertise, data and application software porting, and processor and media transition and consolidation.
