In addition to providing fast contact with top-tier network professionals and subject matter experts to help St. Paul, Minnesota businesses with specific IT problems or longer-term projects, Progent can provide temporary staffing to deliver more generalized services like desktop support, IT management, and Help Desk services. Short-term staffing can help businesses to deal with anticipated or unexpected increases in demand for network services, which may result from scenarios like mergers and acquisitions, data center moves, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also fill voids caused by the absence of full-time staff members because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staffing services give businesses the ability to respond to surges in demand for IT personnel without being saddled with the costs and hassle associated with identifying and recruiting appropriate technical personnel and without the burden of adding to your full-time staff size.

Key aspects of Progent's short-term supplemental staffing services include:

  • Fast access to proven network pros
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
  • Close relationship with a world-class, full-spectrum source for network support
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center program is a specialized on-going staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative service alternative based on by the leading group PSA tool for managing, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for organizations of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for St. Paul, Minnesota Companies
Progent's seasoned roster of certified engineers can provide St. Paul, Minnesota companies a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term IT Staffing for St. Paul, Minnesota Companies
To learn more details about Progent's short-term supplemental staffing services for St. Paul, Minnesota businesses, call 800-993-9400 or visit Contact Progent.