St. Paul Consulting Services
IT Staffing for Network Service Teams
In addition to offering rapid access to top-tier network consultants and subject matter experts (SMEs) to help St. Paul, Minnesota organizations with discrete technical issues or strategic projects, Progent offers temporary staff augmentation to deliver more broadly defined services such as PC support, IT management, and Help Desk call center response. Temporary staffing can help businesses to deal with anticipated or surprise surges in the need for network personnel, which may be caused by scenarios like company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill gaps left by the absence of full-time staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's temporary supplemental staffing services offer businesses the ability to respond to increases in requirements for network personnel without dealing with the costs and hassle associated with identifying and hiring reliable IT help and without the risk of increasing your in-house staff size.
Important features of Progent's temporary staffing services include:
- Rapid access to reliable IT professionals
- Simple engagement, termination, and resumption of services
- Seamless augmentation of your in-house network support staff
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong relationship with a world-class, full-service resource for network support
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation alternative that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's nationwide team of technical support experts. Working as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint service alternative powered by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for organizations of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for St. Paul, Minnesota Companies
Progent's veteran team of certified consultants can provide St. Paul, Minnesota businesses a broad array of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Microsoft Entra ID Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Teleworker Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Colo Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Automation
- Fast, Low-cost .NET Software Development.
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Surveys
Contact Progent for Temporary Staffing Services for St. Paul, Minnesota Businesses
To learn more about Progent's short-term staff augmentation services for St. Paul, Minnesota companies, call
An index of content::
UNIX with Windows Troubleshooting
UNIX, Windows Consultants
If you are producing UNIX-based software in an environment that includes Windows-based servers, desktops, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of automated server monitoring and by providing online and on-site support when your business needs it, Progent represents an economical way for supporting an information system that features excellent availability, protection, and efficiency. Progent's developer support offerings include full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring services, and Contact Center services.
MOM 2007 Support
Troubleshooting Operations Manager
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as economical services designed to help you to identify and fix a most IT network issues before they get big enough to disrupt productivity.
Herakles/QTS Test Lab Engineers
Herakles Data Center Test Lab Consultant
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without adequate in-house resources to configure effective test systems, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
On-site Technical Support Meraki Traffic Shaping
24 Hour Meraki Wave 2 Wi-Fi Access Point Network Consultants
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Microsoft Solutions Framework Project Methodology Network Design and Consulting
Small Business Network Consulting Companies Company-wide Standards for Best Practices
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry background, at the front lines of IT support, performing a broad range of IT tasks for a large array of businesses. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This means that you get not only world-class IT skills, but also a consultant with proven approaches for applying technical knowledge to resolve real-world IT problems rapidly.
Information Technology Consulting Fault-tolerant system
Disaster Recovery Specialist
Progent's high availability network consultants provide reliability support, disaster recovery services, network load balancing, high-availability interoffice access, non-stop Internet interface design, 24x7 data center support, and other high-availability networking services to show your organization create a non-stop environment for mission-critical applications. Progent has the experience to develop economical, non-stop networks by deploying the expanding library of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet connection and intelligent system load balancing.
After Hours Help Desk Sharing Integration
Virtual Help Desk Engineer
Progent offers three essential kinds of Contact Center support including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers easy access to a reliable support group with years of experience delivering phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to company performance. Progent's goal is to resolve and not merely report problems.
Spora ransomware hot line Specialists
Biggest DopplePaymer ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
System Design Network Consulting Group
Network Architect Professional
For large businesses, Progent can supplement internal IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can perform as a transparent local supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site network environments based on Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a site move or branch move, or a system designer to help with setting up or using an Internet Data Center or co-location site.
SQL Server 2016 and Power BI Remote Support
SQL Server 2016 Application Migration IT Consulting
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, data security, high-availability, BOYD support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Security Vulnerability Assessment Specialists
Cybersecurity Vulnerability Assessment Consulting Services
Progent has created several network security service bundles designed to deliver larger institutions an objective and thorough network security audit from a group of certified security engineers. All Progent's security assessment packages incorporate a suite of procedures including automated scans from within and from outside your corporate security perimeter, expert interpretation of captured data by certified security consultants, creation of a report documenting the results, plus an interactive concise executive outbrief and an extensive live review for internal network managers.
New Mexico Software Consultant
Alabama Network Consulting Services
Progent's Technical Response Center provides national extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and remote direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's team of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For critical problems, the TRC tries to respond to your call for service within one hour.
Catalyst 4500 Switch Troubleshooting
Catalyst Switch IOS XE Outsourcing
Progent's Cisco-certified CCIE consultants can help organization to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy switches to current models.
Wi-Fi 6 wireless controller Technical Support
Computer Engineer 8540 wireless controller
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and analyzing network traffic based on user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
ransomware removal and file recovery Consultant Services
24-7 Sodinokibi ransomware recovery Consultant Services
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Meraki WiFi 6 Access Point Upgrade IT Consultant
CCIE Certified Meraki WiFi 6E AP Migration Support and Integration
Progent's Meraki wireless access point consultants provide online and onsite support to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or computing device.
Datacenter Monitoring Computer Consulting
24x7x365 SCOM 2012 Infrastructure Monitoring Remote Support
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Technology Professional Network Security Assessment
Security Assessment Professional
Progent offers several security packages designed to provide larger corporations an independent and comprehensive security audit from a group of premier security engineers. All Progent's network security evaluation packages incorporate a suite of services like network scans from inside and from outside the network firewall, professional analysis of scanned data by accredited security engineers, production of a paper explaining the findings, plus an interactive high-level executive summary and an extensive interactive outbrief for in-house IT engineers.
macOS Configuration Services
OS X Technical Support Professional
Progent provides national online help and troubleshooting services for businesses who run Apple Mac OS X networks or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and Mac OS X users a range of IT services such as desktop support, migration to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or moving to Apple's iCloud services. Online IT help provides optimum leverage for your IT dollar by preserving client efficiency and limiting the time charged for computer repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to handle most network problems without wasting time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist you with the most challenging network issues.
Consulting Services Polycom ATX Telepresence
Polycom OTX Telepresence Consulting Services
Progent can provide the support of a certified engineer with expertise deploying products from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, configure, upgrade, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your information system. Progent also offers the expertise of network infrastructure consultants able to help companies of all sizes to create and maintain a communications network that provides the speed, reliability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
NinjaOne and Progent NOC Server Management Computer Consultant
NinjaOne RMM Remote Server Management Integration
A cornerstone of Progent's NOC is its effective incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management platform which facilitates automated alerting and streamlined incident response.
IT Consulting Aironet 600 Access Point
Aironet Outdoor APs Consultant Services
Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or on-premises integration and debugging support to help you to plan, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific office layout, building structure, and anticipated network traffic.
