Besides offering fast contact with top-tier IT consultants and subject matter experts (SMEs) to help Cambridge, United Kingdom companies with discrete technical issues or strategic initiatives, Progent offers temporary staffing to deal with more generalized services like desktop help, network management, and Call Center services. Temporary staffing makes it possible for businesses to respond to expected or surprise peaks in demand for IT services, which may result from scenarios like mergers and acquisitions, site moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary staffing can also cover gaps caused by the loss of in-house staff members due to scheduled vacations, illness, termination, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the versatility to react to surges in demand for IT services without dealing with the costs and hassle associated with identifying and recruiting appropriate IT personnel and without the burden of adding to your in-house staff size.

Important aspects of Progent's short-term supplemental staffing services include:

  • Fast access to reliable IT pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent extension of your in-house network support team
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Strong relationship with a top-level, full-service source for IT support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion alternative that allows IT groups to divide the work of Help Desk Call Center support transparently between their internal network personnel and Progent's extensive pool of IT support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a joint support solution powered by the industry's leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for organizations of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Cambridge, United Kingdom Businesses
Progent's seasoned team of certified engineers can provide Cambridge, United Kingdom companies a wide array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staffing Services for Cambridge, United Kingdom Companies
To learn more about Progent's short-term staffing services for Cambridge, United Kingdom organizations, call 800-993-9400 or visit Contact Progent.