In addition to providing fast contact with high-level network consultants and subject matter experts to help Campinas, São Paulo organizations to resolve discrete technical problems or longer-term projects, Progent can provide temporary staff augmentation to deal with more generalized services like PC support, IT management, and Help Desk response. On-demand staffing can help organizations to deal with planned or unexpected increases in the need for IT personnel, which may be caused by scenarios such as mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term IT staff augmentation can also fill gaps caused by the loss of in-house IT personnel due to vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer businesses the ability to react to surges in requirements for IT personnel without dealing with the costs and delays associated with vetting and hiring appropriate technical personnel and without the burden of increasing your full-time staff size.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable network pros
  • Simple engagement, cessation, and re-engagement of services
  • Seamless augmentation of your in-house network support team
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Strong working relationship with a top-level, full-spectrum source for network expertise
Progent's Co-managed Help Desk Service
Progent's shared Call Center service is a proven on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their in-house IT staff and Progent's extensive team of technical support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's shared Call Center program is a collaborative service alternative powered by the industry's leading shared PSA platform for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT services for organizations across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Campinas, São Paulo Organizations
Progent's seasoned team of certified consultants and technical experts can provide Campinas, São Paulo organizations a broad range of remote technical guidance and debugging services. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary IT Staffing for Campinas, São Paulo Organizations
To learn more about Progent's temporary staff augmentation services for Campinas, São Paulo businesses, call 800-993-9400 or visit Contact Progent.