Eugene Consulting Support
Staffing for IT Service Groups
In addition to providing rapid access to high-level IT consultants and subject matter experts to help Eugene, Oregon businesses with discrete technical problems or longer-term projects, Progent can provide short-term staffing to deliver more generalized assistance such as PC support, IT management, and Call Center services. On-demand staffing can help businesses to deal with expected or unplanned surges in the need for IT services, which may result from situations such as mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the absence of in-house staff members because of vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Services Progent's temporary staff augmentation services offer businesses the ability to respond to increases in requirements for network personnel without dealing with the costs and delays associated with identifying and hiring professional IT personnel and without the risk of adding to your permanent head count.
Key aspects of Progent's temporary staff augmentation services include:
- Rapid availability of seasoned network pros
- Simple engagement, cessation, and re-engagement of services
- Transparent extension of your in-house network support team
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Close working relationship with a world-class, full-spectrum source for IT support
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Call Center support transparently between their full-time network personnel and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative service solution powered by the leading shared professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT expertise for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Eugene, Oregon Businesses
Progent's nationwide roster of certified consultants and technical experts offers Eugene, Oregon organizations a broad array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Microsoft Entra Integration
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Support
- Teleworker Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Integration
- Security and Compliance Expertise
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Rapid, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staff Augmentation for Eugene, Oregon Businesses
To find out more details about Progent's temporary staffing services for Eugene, Oregon businesses, call
An index of content::
Virtual Help Desk Online Consulting
Outsourcing Co-managed Help Desk
Progent's Microsoft and Cisco authorized Consultants provide several ways to help mid-size and large companies create a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help companies sift through the numerous top level Help Desk software packages available and determine what packages might be too expensive, lack key features, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk team for special projects or to fill in for vacationing or indisposed workers.
Symantec Security Security Consultancy
Symantec Raptor Network Security Test
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you migrate to newer firewall technology. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall/VPN appliances and software, managed security and virus protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network support, maintenance, education, and security expertise.
24-Hour Intune and Apple iOS Network Consultant
Intune Policy Settings IT Services
Progent's Microsoft-certified Intune consultants can help you to understand the business value of utilizing Intune for configuring and managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune deployment.
OS X Architecture Support and Integration
OS X Connectivity Network Consulting
Progent's Mac support consultants can assist you with a wide array of system foundation areas including system architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and size to handle the complexity of planning, integrating, and maintaining a network architecture that is reliable, secure, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide skilled experts to support Cisco routers and switches.
Professionals Hyper-V 3.0 Virtual Server
Hyper-V 3.0 Virtual Server Specialists
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance productivity.
Tech Consultant Nationwide Remote
Oklahoma Small Office Computer Consultant
Progent's Technical Response Center (TRC) offers low-cost national after-hours online troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours phone help and remote direct computer connection to isolate and resolve technical problems quickly and economically.
Solaris Network Security Evaluation
Network Consultant Solaris
If your company operates a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a broad array of security topics such as security management procedures, security architecture and strategies, connection control systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that information security managers are required to master. These accreditations offer executive management the confidence that consultants who have earned their CISM or ISSAP qualification have the background and knowledge to offer effective security management and consulting help.
Immediate Email Mobile Access Migration Company
Ransomware Protection Reseller
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Expert Microsoft Certified Microsoft 365 and Apple iOS Technology Consulting Services
Remote Consulting Hybrid Microsoft 365 solutions
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Technology Professional Email Guard Data Loss Prevention
ProSight Email Guard Spam Filtering Consulting Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Immediate CISA Cybersecurity Audit Consulting
Microsoft Certified Expert Protecting CISA Certified
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies expertise in network security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help businesses in the fields of IS audit process, information technology governance, systems and infrastructure ROI, IT service delivery, safeguarding of information resources, and disaster recovery preparedness.
Postini Reseller
Anti-Spam Installation support
E-Mail Guard is Progent's economical anti-spam and anti-virus service that offers small companies world-class defense against spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that defuse email attacks before they are able to breach the company firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server vendor, hardware type, or geographic location.
Consulting Ubuntu Linux
Linux Integration Support
If your company is producing UNIX or Linux applications in an environment that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an affordable solution for managing an information system that features excellent reliability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring services, and Help Desk Call Center support.
Cisco and Microsoft Certified Experts Arizona Consulting Services Company
Arkansas Onsite Support
Progent's Technical Response Center offers national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone support and online direct network connection to isolate and repair network problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to qualified experts as needed. For critical issues, the Technical Response Center endeavors to answer your call for support in less than one hour.
Windows 8 Consultant Services
After Hours Computer Outsourcing Consultants Windows 8.1 Migration
Microsoft Windows 8.1 is engineered to power devices from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, such as touch screen support and iconic tile user interface, provide a broad range of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Windows 8.1 and make sure you gain maximum business advantage from the operating system's many new and enhanced technologies.
Programmer MS SQL Server
Microsoft SQL Server Applications Support
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
UNIX, Windows Consultancy
Windows and UNIX Professionals
If your business runs a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a wide range of security topics such as security management practices, security design and strategies, connection management systems and methodology, software development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic skills and worldwide standards of knowledge that information security professionals are expected to possess. These certification give IT management the assurance that consultants who have earned their CISM or CISSP certification have the background and knowledge to offer world-class security support and consulting services.
ISA 2006 Remote Support
ISA 2006 Firewall Specialists
Application Publishing with ISA Server 2006 provides greater control over intranet applications while enabling enhanced productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server consultants can help you design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so your business achieves a highly functional and affordable combination of security, productivity, and performance.
SCCM Hybrid Integration Computer Consultants
SCCM Azure Integration Support Services
Configuration Manager automates software deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
24x7 Windows 2003 Setup and Support
Specialists Windows 2003
Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, update, and support services include system planning, installation, project management, in-person and remote network support and troubleshooting, Call Center services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Online Wireless Site Survey Technology Consulting Services
Wireless Site Survey Consultant Services
Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a wireless solution that has the coverage, performance, density, security, and roaming ability your company requires.
QTS/Herakles Data Center Specialist
QTS/Herakles Sacramento Colocation Center Consultant
The QTS Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services that include data center relocation, system installation and updates, infrastructure optimization, comprehensive project management, virtual server configuration, remote monitoring, centralized network administration, software programming, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab.
Exchange 2016 DAG Consulting Services
Urgent Exchange 2016 Public Folders Information Technology Consulting
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
SQL Server Analysis Services Online Consulting
24-7 SQL Server Analysis Services Setup and Support
Progent can provide the expertise of certified consultants as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Biggest CIO Consultant
Top Rated CIO Online Help
Progent can provide the part-time assistance of a seasoned Chief Information Officer to provide a broad perspective to help you pick and maintain network solutions to meet your current situation and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer services provide financial leverage to organizations who want to optimize the impact of their IT investment but who are unable or unwilling to add one more executive-level manager to their head count. Because Progent is vendor-agnostic, with a large team of consultants certified to support all major operating systems and connectivity technologies plus a broad range and business applications, Progent is in a unique position to provide unbiased advice as well as advanced technical support for building and maintaining IT solutions that fit the special requirements of your business.
Specialists Citrix FlexCast
Technology Professional Citrix virtual desktops
Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business benefits of Citrix technology and can help you plan, test, implement, optimize, and support Citrix virtualization platforms.
Windows Server 2019 Hyper-V Support Services
Windows Server 2019 Live Migration Online Troubleshooting
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Les Kent has a 35-year track record of successful network integration, corporate management, sales, and operations. He has shown a knack for developing elegant IT solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major corporations.
Data Center Colocation Troubleshooting
Immediate Data Center Colo Online Help
Colocation sites make it possible for companies to share world-class data centers for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation program including selecting and moving to a colo site, creating system architecture, defining hardware, on-site and remote maintenance, establishing online system administration, and training your support personnel.
Windows Server 2019 Virtual Machine Computer Consultants
Windows Server 2019 upgrade Professional
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Security Consulting GIAC Certified Information Assurance
Award Winning Network Consultants SIEM
GIAC was founded in 1999 to validate the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the security disciplines covered under GIAC certification such as evaluating infrastructure security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Remote Workers Cybersecurity Computer Consulting
Support Outsourcing At Home Workforce Endpoint Security
Progent can assist small and mid-size organizations to configure network security defense systems and provide cleanup services for work-from-home employees.
CISSP Certified Security Cybersecurity Review Specialist
Network Security Engineer
Progent's certified cybersecurity consultants can conduct security evaluations of enterprise-wide security to determine your organization's cybersecurity profile compliance with recognized international security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted cybersecurity assessments for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security engineers can also conduct comprehensive security assessments to validate your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.
Support Services Microsoft Dynamics Business Central
Dynamics NAV ERP Reports
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory control, operations, capacity planning, purchasing, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help your organization to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.
Microsoft EMail Information Systems Firms
Exchange Support Team
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Configuration Manager 2012 On-site Technical Support
SCCM 2012 Intune Integration Integration Services
Progent can assist your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management platform or help you to enhance your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
