In addition to providing fast contact with top-tier IT professionals and subject matter experts (SMEs) to assist Montreal, Quebec companies to resolve specific IT problems or longer-term projects, Progent offers short-term staff augmentation to deal with more generalized assistance such as PC support, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with expected or surprise surges in demand for network services, which may be caused by situations such as company mergers, data center relocation, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term staffing can also cover gaps resulting from the absence of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give businesses the versatility to respond to surges in requirements for network services without being saddled with the costs and delays associated with vetting and hiring appropriate technical personnel and without the burden of adding to your full-time staff size.

Key features of Progent's temporary staffing services include:

  • Rapid availability of reliable IT pros
  • Simple initiation, cessation, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Center Program
Progent's shared Help Desk service is a proven on-going staff augmentation option that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative service alternative powered by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite network services for organizations of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Montreal, Quebec Organizations
Progent's seasoned roster of certified consultants and technical experts offers Montreal, Quebec businesses a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary IT Staffing for Montreal, Quebec Companies
To learn more about Progent's temporary supplemental staffing services for Montreal, Quebec companies, call 800-993-9400 or visit Contact Progent.