In addition to providing rapid access to high-level network professionals and subject matter experts to help Thousand Oaks, California companies to resolve specific technical issues or strategic projects, Progent can provide temporary staffing to deal with more generalized services like desktop support, IT administration, and Help Desk response. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected increases in demand for network services, which may be caused by situations like company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover voids caused by the loss of full-time IT personnel because of vacations, illness, termination, etc.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary supplemental staffing services give businesses the ability to react to increases in demand for network services without dealing with the costs and hassle associated with vetting and hiring reliable technical help and without the risk of adding to your in-house staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of proven network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your in-house network support team
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Center Service
Progent's shared Call Center program is a specialized flexible staff augmentation alternative that enables IT organizations to divide the work of Call Center support seamlessly between their full-time IT staff and Progent's extensive team of IT support specialists. Acting as a seamless supplement of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint support solution powered by the leading shared professional services tool for managing, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite network services for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Thousand Oaks, California Businesses
Progent's nationwide team of certified engineers can provide Thousand Oaks, California organizations a wide array of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Thousand Oaks, California Organizations
To learn more details about Progent's short-term supplemental staffing services for Thousand Oaks, California organizations, call 800-993-9400 or visit Contact Progent.