In addition to providing fast access to high-level network consultants and subject matter experts (SBEs) to assist Uberlândia, Minas Gerais businesses to resolve discrete technical problems or longer-term projects, Progent can provide temporary staff augmentation to deal with more generalized services such as desktop support, network management, and Help Desk call center response. Short-term staffing can help businesses to respond to anticipated or surprise increases in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps left by the absence of in-house staff members due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staff augmentation services offer businesses the versatility to react to surges in requirements for IT services without dealing with the expense and delays that come with reviewing and recruiting professional IT help and without the burden of increasing your in-house head count.
Key aspects of Progent's short-term staffing services include:
Progent's Co-managed Center Service
- Rapid availability of reliable network pros
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house network support team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Help Desk program is a proven flexible staff expansion alternative that enables IT groups to share the work of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service solution based on by the leading shared professional services (PSA) platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network services for businesses of all sizes throughout the United States. Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Uberlândia, Minas Gerais Organizations
Progent's seasoned roster of certified consultants can deliver Uberlândia, Minas Gerais companies a wide range of remote technical guidance and debugging expertise. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staffing Services for Uberlândia, Minas Gerais Businesses
To find out more about Progent's short-term staffing services for Uberlândia, Minas Gerais organizations, call 800-993-9400 or visit Contact Progent.