Besides offering rapid access to guidance from top-tier IT professionals and subject matter experts to help West Palm Beach, Florida businesses with specific technical issues or strategic projects, Progent offers temporary supplemental staffing to deliver more broadly defined services like desktop help, network administration, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to expected or surprise peaks in the need for network services, which may result from scenarios such as company mergers, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also cover voids resulting from the absence of in-house staff members due to vacations, health issues, termination, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's temporary staffing services offer organizations the ability to react to surges in requirements for IT services without being saddled with the costs and hassle that come with vetting and hiring professional technical personnel and without the burden of adding to your in-house head count.

Key aspects of Progent's temporary staff augmentation services include:

  • Rapid access to seasoned IT pros
  • Simple engagement, termination, and resumption of services
  • Transparent extension of your full-time IT staff
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Close working relationship with a world-class, full-spectrum source for network expertise
Progent's Shared Center Service
Progent's co-managed Help Desk program is a proven on-going staff augmentation option that enables IT groups to divide the work of Help Desk support transparently between their in-house IT personnel and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative service alternative powered by the leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT expertise for businesses across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for West Palm Beach, Florida Organizations
Progent's seasoned roster of certified consultants and technical experts offers West Palm Beach, Florida organizations a broad range of online technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for West Palm Beach, Florida Businesses
To find out more about Progent's short-term supplemental staffing services for West Palm Beach, Florida businesses, call 800-993-9400 or visit Contact Progent.