Besides providing rapid contact with top-tier IT consultants and subject matter experts (SMEs) to help Aurora, Colorado organizations with specific technical issues or strategic initiatives, Progent can provide temporary staffing to deliver more broadly defined services such as PC help, network management, and Call Center services. Temporary staffing can help businesses to deal with anticipated or surprise peaks in the need for network personnel, which may result from situations such as company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also cover gaps left by the loss of in-house staff members due to vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staffing services give organizations the flexibility to react to increases in demand for network services without dealing with the expense and hassle associated with vetting and hiring appropriate IT personnel and without the risk of adding to your permanent head count.

Important aspects of Progent's short-term staffing services include:

  • Rapid access to seasoned IT professionals
  • Simple engagement, termination, and re-engagement of services
  • Seamless extension of your in-house IT staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Strong working relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center service is a proven flexible staff augmentation alternative that enables IT organizations to divide the work of Help Desk support seamlessly between their in-house IT staff and Progent's extensive pool of IT support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Call Center service is a joint service solution powered by the leading group professional services tool for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises network expertise for organizations across the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Practice Areas for Aurora, Colorado Organizations
Progent's nationwide team of certified consultants and technical experts can deliver Aurora, Colorado businesses a broad array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Aurora, Colorado Businesses
To learn more details about Progent's short-term supplemental staffing services for Aurora, Colorado businesses, call 800-993-9400 or visit Contact Progent.