In addition to offering fast access to guidance from top-tier IT professionals and subject matter experts to assist Toledo, Ohio organizations to resolve discrete IT issues or longer-term projects, Progent offers short-term staff augmentation to deliver more generalized assistance such as PC help, network administration, and Call Center services. Short-term staffing makes it possible for businesses to respond to expected or surprise increases in demand for IT services, which may result from scenarios such as company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids resulting from the absence of full-time staff members due to scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services offer businesses the versatility to respond to increases in demand for network services without being saddled with the costs and hassle associated with identifying and recruiting reliable IT help and without the burden of increasing your in-house staff size.

Key features of Progent's temporary staffing services include:

  • Fast access to seasoned network pros
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your in-house IT team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close relationship with a top-level, full-service resource for IT expertise
Progent's Co-managed Center Program
Progent's shared Call Center program is a proven flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's extensive pool of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative support alternative powered by the industry's leading group professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises network services for organizations throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Toledo, Ohio Organizations
Progent's seasoned team of certified consultants and technical experts can provide Toledo, Ohio organizations a wide array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Toledo, Ohio Organizations
To find out more details about Progent's short-term staff augmentation services for Toledo, Ohio businesses, call 800-993-9400 or visit Contact Progent.