Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Stamford company to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for helping you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Stamford, Connecticut companies to with any aspect of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both local users and telecommuters. Many organizations use a mix of products to meet the needs of their various partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for training. For details about Progent's consulting services for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help you to optimize your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Stamford, Connecticut company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

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    Progent can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an earlier release of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.

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    Progentís Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a central location for your workers or clients to access, organize, distribute and interact with relevant information, files, and software and to interact with other people. It allows quicker and better decisions, more effective access across teams and more economical business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the information theyíve developed in a way that makes data easy to locate, download and re-use.

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    Progent's Sun Solaris platform consulting experts offer small and mid-size businesses and developers help with managing and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single source to help you build and manage a protected and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's Experts Group offers consulting in important areas including Macintosh integration and programs; Consulting for Linux-based, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized application support; CIO, business analyst, and project management services; Special program development and deployment; Web, eCommerce, EDI, and client information portal design and deployment; SQL support and efficiency help; Management intelligence consulting; and Telecommunications systems consulting.

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    Progent offers a selection of IT support bundles for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager 2007, a state-of-the-art network and IT management product that tracks the availability, throughput, and security of your network and isolates potential problems before they can disrupt your system. With Progent's economically priced IT support packages, small businesses can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

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