Stamford Microsoft Gold Certified Support Partner
Microsoft Dynamics GP Upgrade and Customization Consulting Experts
Microsoft Dynamics GP, originally called Great Plains, has a longer heritage than virtually any other enterprise resource planning (ERP) solution written for the Windows OS. Dynamics GP is a proven, feature-rich product and is one of the most popular ERP platforms for small and mid-size businesses, with around 50,000 active installations globally. Many organizations who have depended on Dynamics GP for years or decades have managed to defer upgrades to the point that they are now using legacy software and rickety IT infrastructure. This is risky. Meanwhile, a recurring theme we hear from prospective clients is that they have trouble finding experienced Microsoft Dynamics GP experts who can provide in-depth knowledge about how to upgrade their Dynamics GP environment efficiently and get the most business value out of the application.
The longer an organization tries to limp along with outdated releases of Microsoft Dynamics GP, the more complex the upgrade procedure tends to be. When server hardware or storage systems break down, there may be no equivalent hardware on the market to use as substitutes. When editions of Windows Server that run Dynamics GP reach end-of-support status, vital security updates stop being distributed. Current editions of SQL Server may not work with your special GP customizations. Innovative products like Microsoft's Power BI may not run. Businesses considering an update of their Dynamics GP environment are often overwhelmed by the volume of components involved in the puzzle. And the price tag suggested for an upgrade may seem astronomical.
Microsoft Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have provided high-level and affordable remote consulting for Windows-based environments to businesses in every state across the U.S. By combining in-depth familiarity with all editions of Microsoft Dynamics GP along with world-class system integration skills, Progent is uniquely qualified to make sure your Stamford, Connecticut business get the most out of GP.
We partner with our clients and start by understanding their requirements. Once we have familiarity with the environment and the areas for improvement we provide our recommendations. Recommendations may include a migration to a newer and fully supported release of Microsoft Dynamics GP, simple user training, complete system and individual module implementation including 3rd-party products offered by a broad array of vendors that have written add-ons to Dynamics GP, custom integrations with other key business applications within your organization, custom report creation, and solution analysis to assess whether GP is being utilized optimally. Our objective with every Dynamics GP engagement of whatever size is to optimize business value and control expense.
Progent's consultants can help your Stamford, Connecticut business in each facet of your Microsoft Dynamics GP upgrade or customization process including:
- Deployment Assessment
Take a look at what modules and features of Microsoft Dynamics GP you are currently running and discuss other features available on GP that may be helpful to your business. - Upgrade Design and Timing
Develop a complete upgrade plan and timetable that minimizes business disruption. Schedule pilot testing, live deployment, and education. Identify customizations and add-on products. Anticipate and resolve integration problems. - Pilot Testing
Plan and implement a test environment for validating the upgrade process. - System Updates
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Dynamics GP to the current version to ensure continuing support services from Microsoft and to have all the latest features accessible to your organization. Update SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Condition data and run scripts to resolve known issues. - Management Reporting
Create reports and or custom dashboards for private and external consumption. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining information from diverse on-premises and remote sources. - Education
Deliver one-on-one or group training for existing and new users of Dynamics GP. - Support
Act as a single point of contact for expertise to deliver dependable and cost-effective handling of issues thanks to close understanding of your specific environment.
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you need directly rather than supervising less experienced consultants or internal IT personnel. Key areas where Progent can provide Microsoft Dynamics GP support services include:
- Guidance
Recommend the use of modules that come with the core GP platform but are not now being used. Also, recommend third-party products designed exclusively for Dynamics GP to provide features that GP skips. - Integrations
Build custom connections between Microsoft Dynamics GP and other strategic applications to avoid duplicate data entry and improve accuracy. - Customizations
Create big and simple customizations that run with Microsoft Dynamics GP to handle specific business functions that are not handled by standard GP modules or third-party add-ons.
Progent can help your business to upgrade your network infrastructure to support Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid network model. Network infrastructure services offered by Progent include:
- Requirements analysis and site inventory
- Network architecture design and deployment (on-premises, cloud-based, or hybrid)
- Setting up firewalls and remote connections and creating security policies
- Managing Apple iOS, Google Android, and Windows mobile devices
- Creating high-availability solutions
- Integration with public cloud services including Microsoft 365
- business continuity planning
- Performance tuning
A modern Microsoft Dynamics GP ecosystem includes diverse software platforms, local network infrastructure technologies, and public cloud services integrated into a seamless ERP solution. For over 20 years, Progent's consultants have delivered remote and on-premises support from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server consultants, Exchange configuration experts, Microsoft Office experts, and SharePoint development consultants. Progent has worked with these products from their first versions to their latest editions, and Progent can help with cloud SaaS options by offering Office and Microsoft 365 consulting, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has extensive experience providing support from top-tier Cisco CCIE-certified network infrastructure experts, Windows Hyper-V planning and integration experts, and VMware virtual machine consultants. This background with strategic IT platforms saves time and costs when guiding businesses through every aspect of updating their older Microsoft Dynamics GP deployment. Progent also can provide the support of advanced security and information assurance engineers, disaster recovery and business continuity preparedness consultants, application programmers, hybrid cloud architecture experts, and database administrators who can assist you to design, deploy, and maintain a well-tuned Microsoft Dynamics GP environment.
Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To find out more information about Progent's remote and on-premises support services in Stamford, Connecticut for Microsoft Dynamics GP/Great Plains ERP product family, refer to:
- Microsoft Dynamics GP Support Expertise
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features and Benefits
- Expertise with Dynamics GP Reporting
- Dynamics GP Custom Development
To download a datasheet about the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, select
Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Stamford, CT business needs a Dynamics GP/Great Plains integration expert or software developer, call
An index of content::
Online Support Services Supplemental IT Staffing
Top Ranked Cisco Certified On Demand IT Staffing Services On-site Technical Support
Progent's temporary IT staffing services enable organizations to respond to the need for IT professionals without dealing with the costs and delays associated with vetting and recruiting reliable technical workers and without increasing your full-time workforce.
Q&A about Recruiter Microsoft Consultant Part-Time Job
Questions about Recruit Cisco Consultant Remote Support Job
For replies to frequent questions concerning becoming a consultant at Progent, see Working with Progent Frequently Asked Questions.
Co-managed Service Desk Remote Support Services
Shared Network Support Help Desk Support
Progent's Network Contact Center Outsourcing Support Services for desktop support are intended especially for small businesses who need immediate access to a Help Desk Call Center with expert telephone support and effective escalation options but who have to work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Linux Support Services
CentOS Linux Consultants
Progent's Linux support experts offer small companies and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
MSF Computer Network Support Firms
Microsoft Solutions Framework Project Methodology IT Technical Support Company
In performing IT tasks for enterprise clients, Progent follows a structured methodology based on specified milestones in order to achieve financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All phases are recorded to provide a detailed description of technical services delivered and to assist in ongoing system support.
System Center 2012 Operations Manager Online Support Services
Specialist SCOM 2012 Management Packs
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems detected by SCOM 2012.
24-7 Network Consulting Microsoft Windows 2008 Cluster Server
Windows Failover Cluster Onsite Technical Support
The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and administration of server clusters that offer greater levels of network dependability, protection, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and implement a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan.
Flexential Tampa Colocation Center Services
Flexential Tampa Data Center Professional
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also help your business to plan and execute a migration to the Flexential facility with services such as planning system configuration, specifying hardware, system setup and testing, troubleshooting, setting up online network management, and educating your network staff.
Sun Solaris Upgrade Consulting
Solaris-Windows Upgrade Consultant
Progent can assist you to plan and execute a smooth migration from a Solaris-powered IT system to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you guard your data and reduce business discontinuity by developing an efficient transition plan that preserves your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application software porting, and processor and storage transition and economization.
Specialist Linux Backup
Acronis Backup Consultant
Progent can provide affordable online support from IT engineers with expertise in a wide array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to design, enhance, or maintain backup solutions for a variety of topologies such as local, edge to datacenter, cloud-based, or hybrid.
Conti protection and ransomware recovery Consulting
Consult Nephilim ransomware protection and recovery
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup system that reduces your exposure to ransomware and meets your business requirements.
Altaro VM Backup with Exchange Support and Help
Altaro VM Backup Troubleshooting Configuration
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
On-site Technical Support Multi-factor Authentication
Network Consulting MFA and Single Sign-on
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Biggest Aironet Wave 2 Wi-Fi AP Technology Consulting Services
Aironet 2600 Access Point Online Consulting
Progent's Cisco CCIE wireless network experts offer online or onsite integration and troubleshooting services to help your organization to plan, implement, upgrade, tune, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique workplace design, construction, and anticipated workloads.
Professionals Hornetsecurity Altaro VM Backup Deduplication
Consulting Services Hornetsecurity Altaro VM Backup Local
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Meraki Switch Topology Remote Support
Meraki Switch Upgrade Help and Support
Cisco's Meraki MS line of access and distribution switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist you to design and implement an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain compliance, develop and validate a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking solution.
Microsoft ISA Server Computer Consultant
IT Consulting Microsoft Firewall
Progent's certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
WiFi Site Surveys Support Companies
Penetration Testing Networking Consultancy Services
Progent's IT outsourcing packages provide budget-friendly network support for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting IT support budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network architecture for your vital business software based on Windows.
Microsoft Exchange IT Services
Integration Services Microsoft Exchange Upgrade
Progent's Microsoft Premier professionals offer world-class support for major implementations of Microsoft Exchange Server. Progent's experts can help you plan multi-location Exchange Server rollouts or updates and can provide local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.
Linux Online Security Consulting Group
Linux RedHat Online Network Support Company
Progent offers national online technical support and consulting services for companies who run environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum leverage for your information technology budget by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your site. In most of situations your network issues can be dealt with over the phone or via a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most difficult network issues.
Consulting Services Firm Small-Medium Business
Mid-size Company Network Setup
Progent offers technical services for medium size companies who have 100 to 250 network users. The medium size company or work group has typically been an underserved part of the market for IT consulting services. The overhead and support delivery models of large third-party support organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information network whose complexity and capability are often similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, dramatically reduces the IT maintenance expenses of an SMB while offering the small organization with enterprise-level service from certified, IT experts knowledgeable in a wide range of midsized business technologies. If your mid-sized organization or small business is searching for levels of network support needed for a medium size organization without budgeting enterprise prices, call Progent.
Consultant Services Citrix StorageLink
Essentials for Hyper-V Engineers
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the performance, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and support and streamlining administrative processes.
Engineer Microsoft Lync Presence
Outsourcing Lync Server 2013
Progent's Microsoft-certified consultants can assist your company to evaluate the benefits of Lync Server for your environment and can help you to design and carry out a rollout of Microsoft Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent's consultant's can in addition help you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, SharePoint, and SQL Server, show you how you can run Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide training and continuing support for Microsoft Lync Server and other Microsoft technologies.
Immediate Computer Consultants Microsoft Windows Server 2022
Remote Troubleshooting Windows Server 2022 PowerShell
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Support Cisco ASA Firewall with Firepower
Cisco ASA and VMware Network Consultants
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
CCIE Certified Catalyst 8500 Consultant
Engineer ISR Routers
Cisco has designed an extensive product line of routers that includes routers built to provide the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
ISA 2004 Engineer
ISA Server Specialists
Progent's certified ISA Server consulting experts have broad backgrounds creating corporate security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.
SQL Server 2008 IT Consulting
SQL 2008 Analysis Services Engineer
SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to information workers, reducing the difficulty of designing, integrating, administering, and accessing company data and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Wisconsin Small Business Computer Consulting Firm
Mississippi Small Business IT Consultants
If your company does not require emergency remote help but you think you will need assistance with your information system soon, you can conserve time and expenses and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email information@progent.com.
Windows Server 2016 Storage Replica Consultant
Windows 2016 Disaster Recovery Technical Consultant
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Microsoft Project Server Reporting Services
Microsoft Certified Expert Project Server Time Reporting Design and Installation
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and troubleshooting any edition of Microsoft Project Server and can provide a wide variety of affordable remote support services based on industry best practices to assist organizations of any size to get all the advantages of this powerful platform. Support services available from Progent include system planning, installation and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Engineer NetApp MetroCluster and FlexPod
NetApp MetroCluster Troubleshooting Consultant Services
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.
Emergency Ransomware Hotline Migration Support
IT Outsourcing Information Technology Outsourcing Firms
Progent applies no service activation fee and requires no monthly commitment for services delivered during regular working hours. Progent's small granularity eliminates big invoices for fast solutions so you won't be tempted to permit less critical problems to stay unaddressed. .
Polycom RTX Telepresence Consultant
Polycom Video Conferencing Consultant
Progent offers the expertise of a veteran specialist with years of experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management team, your Internet Service Provider, and your telepresence platform vendor to assist your company increase the strategic value of your telepresence solution.
Integration Support Shared Network Support Help Desk
Support Desk Sharing Network Consulting
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Select Topic: