Stockton Consulting Experts for Network Service Providers
Temporary IT Support Expansion
Progent's Consulting, Help Desk, and Ticketing for IT Service Firms in Stockton
Progent's consulting support for network service firms in Stockton California enables your company to provide your customers Progent's consulting expertise and Help Desk Call Center support using your brand as a seamless extension of your regular network services team. This can put you on the fast track to add to your client base, flesh out your service catalog, satisfy your customers, and improve your profits.
Progent's team of network infrastructure engineers, PC integration and troubleshooting technicians, network administrators, and cybersecurity professionals have worked as transparent supplements to the IT staffs of some of the world's biggest IT support firms. Progent's range of technical knowledge allows you to widen the capabilities of your IT service practice, and Progent's transparency helps you elevate and protect your branding.
Progent is a network support company with 20 years of experience delivering remote consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network infrastructure engineers of any independent IT services firm in the world. Progent has provided remote IT assistance and advanced consulting to customers in every state in the U.S. (See recommendations from Progent's customers.)
Using Progent's Services With Your Branding
Progent's consulting program for network service providers features transparent resale to your customers of world-class services. Progent invoices you directly and works under your direction to deliver your customers support services under your branding. Also, Progent offers a low-cost Extended Hours Support Service for clients who require access to 24x7 support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are fundamental to an efficient Help Desk. But full-featured ticketing systems are not only costly to license and staff, but a hassle to configure and maintain. Small or niche IT service providers do not have the required financial or human resources. Progent's Call Center and ticketing program offers IT support organizations an economical way to keep their company branding while delivering their customers responsive desktop support backed by an advanced ticketing system and supplemented by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Service Desk and ticketing program for IT support firms leverages Progent's investments in advanced ticketing software, an online desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing platform. The features offered with Progent's Call Center and ticketing services allow your IT service firm to increase your physical and virtual support volume, the diversity of technologies your firm can handle, the number of geographies you can serve, and your overall availability.
Important features of Progent's Help Desk and ticketing solution for IT support organizations include:
- Progent's online desktop service group provides Level 1 end user assistance with 1-hour service level agreement to commence work during standard work hours.
- Normal service times are 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is offered at extra cost.
- Optional onsite service in major metros is available throughout the country at additional cost.
- You keep full control of your clients and invoicing.
- Your clients submit service requests by means of your custom branded web portal, a toll-free number, or by directing a message to your designated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting for IT service providers allows your support team to act as a single source for virtually all IT expertise your customers may need. You can build your team and strategic IT skills at your own pace without being forced to decline new business owing to a lack of expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a transparent extension of your internal IT service team, responding to your coordination, and bills you rather than your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize costs.
- Detailed Service Reporting: Progent uses an enterprise-class service reporting system to make sure all services performed are fully described. This enables your IT support organization to shift service responsibilities to internal personnel when you have sufficient staff and appropriate skill sets.
- Safely Grow Your Service Practice: You can quickly and safely accept additional jobs outside your core fields of excellence and open additional geographies without the risks associated with expanding your head count too rapidly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT service provider by offering more services to more clients under your own brand.
- Add to Your Services Catalog: Progent can provide world-class expertise in a broad range of IT disciplines and can act as a reliable resource for growing your IT service business.
- Rapid Problem Escalation: With a sizable roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Make Your Clients Happy: Satisfied clients keep coming back. By joining with Progent, you can keep delivering solutions without ever requiring clients to look for expertise from other support firms.
- Remote Support Experts: For two decades, Progent has provided online network support ranging from Call Center support to high-level consulting. Effective online support cuts costs and produces fast results.
- Top Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Stockton, California Organizations
Progent's veteran team of certified consultants and technical experts offers Stockton, California organizations a wide range of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and MS Entra ID Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Support
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Integration
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Program for Network Service Organizations in Stockton, California For more information about Progent's reseller program for IT service organizations in Stockton, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top System Center Operations Manager Consulting
24x7 Network Outsourcing
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a level of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as economical service packages designed to assist you to detect and fix a most network issues before they can impact productivity.
Expertise for IT Service Firms Online Technical Support
24x7x365 Support for IT Service Firms Consulting
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own service brand as a seamless extension of your IT consulting staff.
Computer Consulting Hornetsecurity Altaro M365 OneDrive Backup
Professional Hornetsecurity Altaro 365 Total Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Computer Engineer Apple iPhone and Windows integration
Mac and Windows Active Directory Professionals
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to offer world class support to businesses that rely on these technologies to keep their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.
24-Hour Solaris Specialist
Open Now Support Outsourcing Sun Solaris
If your business computer system mixes Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy management, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's Sun Solaris and Windows coexistence support services include network infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and management, online network support and repair, in-person technical support, and Contact Center support.
24/7 Consultant Microsoft 365 iPhone Integration
Office 365 Skype for Business Integration On-site Technical Support
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
SIEC Solutions Cybersecurity Firms
Security Protection Auditing
For small and midsize companies, network security and regulatory compliance is excessively complex to master yet too risky to overlook. The largest biggest institutions have been breached, and the top cloud service providers have occasionally been knocked out. It looks as though there's no place to hide. Progent has made it affordable for small and midsize companies to implement vital security tasks successfully by offering the benefit of billed time to the nearest minute without any minimum charge for online help. You have access to a world-class computer consultant to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
IT Services Failover Clustered Servers
Microsoft Windows Failover Cluster Integration
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to simplify the installation, setup, and maintenance of server clusters that provide greater levels of system dependability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum structure, minimization of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and produce and test a business continuity procedure.
Tracking Service Costs Computer Consultant
Service Reporting IT Services
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local support organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation sent by every consultant to each client. The practice of detailing and organizing service activity allows more effective service and avoids a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.
Microsoft SBS 2008 Consultants
Microsoft SBS 2008 Support
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with hands-on background and extensive experience in designing and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing network environments powered by the Microsoft SBS suite of servers and programs.
Automatic Topology Diagrams IT Consultant
Urgent Technology Consulting Automatic Network Topology Mapping
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance issues.
Consulting Microsoft Exchange 2016 Migration Planning
Expert Microsoft Certified Network Engineer Exchange 2016 Upgrade
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Forefront TMG IT Services
Threat Management Gateway 2010 Online Consulting
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified consultants can help your company to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
VPN Specialists
Biggest Remote Access Support Services
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align best with your business goals.
SQL Server Application Support
Contract Development SQL
SQL Server 2005 offers powerful, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Top Windows Server 2019 Hybrid Integration Integration
Top Rated Windows Server 2019 Cluster Operating System Rolling Upgrade Online Troubleshooting
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
.NET C++ Coding
.NET macOS Outsourced Programming
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and can build or modernize .NET apps rapidly and at low cost.
wireless controller IT Consulting
Support and Setup prime infrastructure
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Microsoft Azure hybrid cloud solutions Consultancy
Enterprise hybrid cloud integration Consultants
Progent offers advanced online support to help businesses connect their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that combine physical IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than two decades of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
ProSight DPS ECHO Backup and Recovery Services Support and Integration
Offsite Automated Backup Services Consult
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Internet Service Provider Selection Consultancy
Consult Internet Access
Progent offers access to the affordable services of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Network Consultant Call Desk Sharing
Virtual Service Desk Support Services
Progent offers several essential types of Contact Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers instant access to a dependable technical resource with years of experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to business productivity. Progent's goal is to fix and not merely report problems.
Award Winning CISM Certified Cybersecurity Management Consultancy
24/7 CISM Certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that IT security managers are required to learn. CISM provides business management the confidence that consultants who have earned their CISM credential possess the background and knowledge to provide effective security management and support services.
ProSight Private Cloud Services Engineers
24-7 Technology Professional ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Windows 8.1 Remote Desktop Network Support Technician
Windows 8.1 BitLocker Network Outsource
Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as touch screen interface and iconic tile user interface, offer a broad range of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help get your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum business value from the product's various technical enhancements.
Microsoft Teams topology Consulting Services
Microsoft Teams Premium Consulting Services
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Consultancy ISA 2006 Firewall
ISA Server 2006 Configuration
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can help you design, rationalize, test, implement, customize and support the any edition of ISA Server on your network.
Upgrade Consultants Solaris
Biggest Migration Consultant Solaris to Windows
Progent can help you to plan and execute a smooth migration from a Sun Solaris-powered IT environment to a network based on MS Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize productivity disruption by designing an efficient transition strategy that preserves your current assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration services, information and application migration, and server and storage system migration and consolidation.
Citrix VM desktops Support and Help
Citrix VM desktops Setup and Support
Citrix offers a powerful line of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix virtualization products and show you how to design, test, implement, troubleshoot, and support Citrix virtualization platforms.
Urgent Remote Technical Support Data Protection Manager 2016 Migration
Data Protection Manager 2016 Cloud Backup Online Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for critical workloads such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide occasional expertise to help you through challenging issues or deliver end-to-end project management or co-management services to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.
Lync Server 2013 and SQL Server Engineer
Lync Server 2013 Back End Server Services
Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with app sharing, as well as IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management team and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Emergency Windows 2003 Server Support and Setup
Microsoft Windows 2003 Specialist
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, deploying, administering and supporting sophisticated IT applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Consultant Windows Server 2022 Hybrid Integration
Windows Server 2022 Container Image Remote Support
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
24/7 Juniper Junos Consulting
Juniper Junos Configuration Firewall Audit
Progent's Juniper Networks-certified network engineer can assist your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
SCCM 2016 Site Hierarchy Computer Consultant
Troubleshooting SCCM 2016 and SQL Server 2016
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Fortinet 100 Series Firewalls Setup and Support
Fortinet 900 Series Firewalls Online Help
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet security appliances to safeguard your digital resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Redhat Linux Network Consulting
Mandrake Linux Engineer
Progent's Linux consulting experts offer small businesses and developers assistance with managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
WiFi 6/6E Troubleshooting Consultant
Wi-Fi Outsourcing
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network architecture, recommend appropriate components, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11x network security plan that is well aligned with the security plan for your entire corporate network.
Microsoft Software Update Services Specialists
Microsoft Software Update Services Engineer
Microsoft WSUS enables network administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is associated with an Active Directory container appropriate for your system environment.
Amazon EC2 security Expert Development
Amazon hybrid cloud integration Programming Firms
Progent can provide affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
Best Apple iPad and Windows integration Remote Consulting
Windows and macOS coexistence Online Help
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into cohesive networks with full sharing and collaboration functionality. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these technologies to keep their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Part-Time CIO Support
Cisco and Microsoft Certified Experts Chief Information Officer Computer Consulting
Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to enhance business processes so they match more closely with your business objectives. Your company can develop and implement a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Anti-Virus Information Technology Consulting
Postini Support Services
E-Mail Guard is Progent's economical anti-spam and virus defense managed service that offers small companies world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that stop email assaults before they can breach the company firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server vendor, hardware type, or data center location.
Top Quality At Home Employees Infrastructure Computer Consultant
Immediate Offsite Workforce Infrastructure Network Consultants
Progent can assist small and mid-size companies to plan, implement and debug the infrastructure needed to support telecommuters.
Fault-tolerant Interoffice Connections Network Consultant
Zero Downtime Branch office Connections Consultancy
Progent's high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small companies create zero-downtime Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent's CCIE engineers can design and deploy high-availability Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
network evaluation Lab Consult
Consult System Pilot Testing Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate in-house resources to configure proper pilot environments, the lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
wireless LAN controller Specialists
Wave 2 Wi-Fi controller Technology Consulting Services
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.
MSP360 Desktop Backup Onsite Technical Support
Remote Support MSP360 GSuite Backup
Progent's data protection experts can assist you to create, install and manage a backupup/restore solution based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human mistakes, software flaws, ill-intentioned insiders, and malware attacks like ransomware.
Juniper SSG320M Router Technical Support
Juniper SSG Series Firewall Cybersecurity Firms
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Small Business WAP551 IT Consulting
Small Business WAP150 Consultant Services
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and troubleshoot Cisco Small Business Wi-Fi APs.
Emergency CISM Security Security Sales Office Onsite Technical Support
Professionals Branch Location
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched capability for serving branch offices that need IT service with the flexibility common to with small firms but which offers professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a sales office located anywhere in California or any area covered by Progent's consultants, Progent can offer a wide range of on-premises and on-line network support services and system design expertise.
Remote Desktop Connection Client for Mac Support and Integration
Windows PC Simulation on Apple macOS Troubleshooting
For businesses with a mix of Mac and Windows desktops, there are two popular solutions for running Microsoft Windows-dependent software on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a networked Windows-based PC to use Windows applications and access network resources. Virtual PC for Apple Mac emulates Windows on a Mac system so that you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can help your business to maintain these products for running Windows programs on your Apple Macs and can also assist your business to assess and install other products for Windows PC emulation.
24-Hour WAP Integration Services
CCIE Certified wireless VoIP phone and Aironet APs Computer Consulting
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Engineer ProSight Remote Infrastructure Management
Top Rated ProSight Network Infrastructure Monitoring Integration Services
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems.
