Value Pricing for IT Outsourcing
Progent charges a competitive per-minute rate for technical support. Clients are not forced to pay for sign-up fees or minimum commitments that could result in paying for support that is never delivered. Progent offers an after-hours remote support program and does not bill for driving time with the exception of urgent support in which onsite labor is less than 4 hours.

Important features and advantages of Progent's value pricing model include:

  • Affordable By-the-Minute Rates
    Progent bills at affordable per minute rates for the services of seasoned consulting professionals. Progentís Microsoft qualified consultants are fast, effective, and experienced. By charging a competitive per-minute rate and resolving problems fast, Progent gives small and mid-size businesses the best ROI available in the San Francisco Bay Area for IT support.

  • Streamlined Engagement Model without Retainers or Surcharges for Standard Services
    Progent's simple per-minute engagement model demands no complicated contracts, minimum commitments, or concealed surcharges for services provided during normal business hours. Many support firms have minimum commitments or other added charges that inflate service bills. For remote help, you pay just for the logged minutes Progent uses working on your problem. If it only takes a few minutes to resolve your problem, then you are only charged for those minutes. For regularly scheduled on-site service calls reserved more than 24 hours in advance, you pay only for the time when our expert is actually on site solving your technical issues. No on-site surcharges, driving fees, or expenses. Simply our competitive per-minute rate. For urgent same-day on-site support calls, you may be required to pay for our engineer's driving time, but not at an increased expedited service rate. Since Progent maintains an extensive pool of expert engineers located throughout the Northern California area and in major cities throughout the U.S, a capable expert is usually close by to help.

  • Low Overhead Through Leveraged Technology
    Progent delivers support in the most efficient way possible in order to come up with fast, low-cost solutions. By taking advantage of the latest technology, Progent trims the costs from support logistics and reduces administrative expenses. Progent's remote help and automated monitoring drive service costs down dramatically by handling problems quickly and avoiding serious failures. Progent's sophisticated virtual office environment allows Progent's support staff to spend more time on fixing IT issues and waste less time on travel. Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions.

  • Remote Support
    Progent is a leader in providing secure remote support to business information systems worldwide. When practiced properly, online support offers significant productivity enhancements and cost savings by solving issues in a fraction of the time that would be required for an on-site service call. Progent's online service experts are able to solve problems rapidly, and Progent's per minuite billing scheme for online service shields customers from being billed for support that is never provided.

  • Proactive Monitoring
    ProSight WAN Watch is a managed service intended to allow small and mid-size businesses to outsource network infrastructure monitoring and management. ProSight WAN Watch tracks the health and availability of core network appliances like routers, switches, firewalls, and wireless access points as well as servers and endpoints. Progent's ProSight LAN Watch server and desktop monitoring service provides remote monitoring of key servers and desktops, warns you of potential issues, tracks warranties, makes sure software patches and updates stay current, and creates actionable performance reports. Progent's 24x7 remote monitoring and management (RMM) services built on Microsoft System Center Operations Manager can help you identify and fix imminent network problems before they can disrupt your network. Progent can provide the online and onsite expertise of System Center 2016 Operations Manager (SCOM 2016) hybrid cloud consultants as well as Microsoft System Center 2012 Operations Manager consultants.
To contact Progent about IT outsourcing solutions for mid-size business networks, call 1-800-993-9400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

More topics of interest:

An index of content::

Assessment for Microsoft Office System in Tempe, AZ Hartford, Bridgeport Connecticut Network Consultants
Atlanta, GA, Augusta, GA, Columbus, GA, Savannah, GA Tech Consultant Top Ranked Migration Consultant
Baltimore, MD Computer Networking IT Support for Maryland
Bay Area Network Design Microsoft Experts San Francisco Server Consultants in California
Belmont Outsourced IT Management Services Burlingame On-Call Services
BlackBerry Exchange Consulting Companies Tech Consultant for RIM BlackBerry Maricopa County Arizona
BlackBerry Professional Software Computer Outsourcing Consultant Phoenix Arizona BlackBerry Exchange Phone Support Services
BlackBerry Professional Software Information Technology Consulting Company Boston Massachusetts Network Support Consultant
BlackBerry Smartphone Computer Network Consulting company IT Outsourcing Firm for RIM BlackBerry
Check Point Software Network Consultants Cybersecurity Company for Check Point NGX VPN
Cincinnati, Ohio Professional Services Cincinnati, OH Network Support Technician
Cisco ASDM Firewall Management Network Consultant Cisco ASA 5500-X Firewall Information Technology Consulting
Cisco Expert Colorado Information Technology Consulting Group Cisco Experts Setup Service for Colorado
Cisco Experts Houston, TX Small Business Network Consultant Houston, Texas Problem Resolution
Cisco Networking Consultancy Services Anchorage Dimond Center IT Service Provider for Cisco
Cisco Services Small Business Network Consultants for Cisco
Cisco Small Office IT Consulting Western New York Rochester Cisco Consolidation
Cisco Technical Support Firm Cisco Small Business Network Consulting in Los Angeles
Colorado Springs Consultancy Services Company CISM Security Security Technical Consultants
Computer Consultants for Windows Server 2012 Windows Server 2016 Security Consulting
Computer Consulting Company for Microsoft Office 2003 Emergency Microsoft Windows Server Install
Computer Consulting Company in Reno, NV Information Technology Consulting in Fort Worth, Tarrant County
Computer Network Specialist IT Outsourcing Firms for Exchange Server 2013 Georgetown
Configuration Manager 2012 Computer Engineer Remote Consulting for SCCM 2012 Intune Integration
Consultancy Services Group Microsoft Windows Remote Consulting Costa Mesa Santa Ana Cypress
Consultant Services for Redhat Outsourcing for UNIX New York City New York
Cupertino Consultants Santa Clara County Tech Outsourcing in Northern California
Debian Linux, Solaris, UNIX Remote Support Technical Consultant in West Los Angeles
Debian Linux, Sun Solaris, UNIX Consultants Network Consultants for Debian Linux, Sun Solaris, UNIX South Beach
Engineer for Suse Linux, Solaris, UNIX Support and Integration for CentOS Linux, Solaris, UNIX Orange County
Exchange Server 2010 Small Business Outsourcing IT Independent Exchange 2010 Server Consultant Baltimore Maryland
Firewall Audit for CISSP Firewall Security Organization Georgetown
Firewall Consultants Philadelphia, Pittsburgh, Allentown, PA Firewall Security Tech Services
Firewall Technology Consulting Services CISSP Firewall Audit Dallas County
Fresno, CA Microsoft Small Business IT Consulting Firms California Cisco Experts Monterey County Small Business Computer Consulting Company
Garland, TX Microsoft Office XP Migration Companies CCIE Expert Certified Systems Engineer
IT Consulting Firm Microsoft Certified Expert Network Recovery for South San Francisco
IT Support for Exchange Server 2010 Exchange Server 2013 Computer Network Providers in San Diego - La Jolla
Independent Information Technology Consultants San Mateo Cisco Consulting Team
Information Technology Outsourcing Company for BlackBerry BES Server Remote Technical Support for BlackBerry BES
Integration Services Redhat Specialist
MCSA MCDBA MCIPT Consultant Subcontractor MCSA MCDBA MCIPT Consultant Virtual Office Job
MCSE MCSA MCDBA MCIPT MCA Remote Support Careers Cisco CCSP Consultant Positions
Management in Santa Clara County Cisco IT Consulting Company in Dallas Texas
Mandrake Linux, Sun Solaris, UNIX Configuration Specialist for Ubuntu Linux, Solaris, UNIX in Orange County Florida
Marin County Computer Specialists Computer Support Company California
Meraki Remote Support Services 802.11ac Access Point Online Help
Microsoft Azure hybrid cloud solutions Engineers Enterprise hybrid cloud Professional
Microsoft Certified Expert MS SQL Server Professionals Engineer for SQL Server Reporting Services
Microsoft Certified Partner Custom e-Commerce integration IT Manager IT Consultant for ERP, MRP, Accounting System
Microsoft Design Companies in Houston, TX Small Office Network Consultants for Oregon
Microsoft Excel for Mac Technology Consulting IT Consulting for Office Web Apps for Mac
Microsoft Exchange 2010 IT Consulting Server Migration Specialists for Exchange 2007 Tampa Bay
Microsoft Exchange Migration Sterling Heights St Clair Shores Roseville Cisco CCIE Computer Network Support
Microsoft Office 2003 IT Outsourcing Company North Dakota Microsoft Exchange Server 2013 Computer Network Consultants Spokane, WA
Microsoft Office 2003 Network Architect Firms in Orlando Integration Consulting
Microsoft Office 2003 Small Business Network Consulting Services San Jose CISSP Cybersecurity Group
Microsoft Office 365 Webinar Services Online Acrobat Writer Training Consultant
Microsoft Office Migration Consultants in Alabama Windows 2016 Networking Consultants Downtown Miami
Microsoft Office XP Consulting Services Las Vegas Computer Network Specialist in Seattle Puget Sound
Microsoft Office XP System Consultant Garland, TX IT Specialists
Microsoft Online Help Washington, District of Columbia Boston Computer Security
Microsoft Operations Manager Consulting Services Microsoft Operations Manager 2000 Consulting
Microsoft SQL Server Technical Support Organizations Small Business Server 2000 Computer Networking
Microsoft Security Consulting Companies Menlo Park, CA Downtown Manhattan Data Center Consulting Company
Microsoft SharePoint 2010 Network Engineer Online Consulting for Microsoft SharePoint Server 2007 San Jose
Microsoft SharePoint Server 2010 On-site Technical Support SharePoint Network Engineer
Microsoft Technical Support Organizations for San Francisco California Migration Companies for Bay Area
Microsoft Windows Tech Support For Small Business San Mateo, CA Windows 2016 Server Technical Support Outsource Oakland Airport OAK
Migration Help for Remote Help Desk Microsoft Exchange Network Companies Cambridge Massachusetts
Missouri Network Consulting Organization Network Consulting Firm
Network Installation Networking Companies
Network Installation in Cleveland, OH Chicago, Aurora, Rockford, IL Small Business IT Outsourcing Group
Networking Consultant Support Team
New Orleans, Louisiana Information Technology Consultant New Orleans Configuration Services
On-site Support CentOS Linux, Solaris, UNIX Integration Services Chicago, IL
Outsource IT for Microsoft Exchange Microsoft Exchange Server 2007 Migration Consultants Denver Mile High City
Pittsburgh, PA Installer for Microsoft Office Help and Support for Microsoft SharePoint Server 2013
Postini Technology Consulting Subscription
Recruiter Microsoft Consultant From Home Job Telecommuting Network Consultants Job Openings
Remote Consulting for Microsoft Windows Modesto, CA Small Business Network Consultant for Co-Location Facility in South Bend
Remote Help Desk Consolidation Top Rated Network Consultants for Help Desk Rancho Cucamonga California
Remote Support Jobs for Cisco CCIP Network Consultant Microsoft Remote Consulting Contract Job Toledo, Lucas County
Rohnert Park Small Business Network Consulting Firm California Santa Rosa Manage
SCCM 2007 Asset Management Technical Support Services SCCM 2007 Hardware Inventory Support and Integration
SCCM Patch Management Consultant Services Consulting Services for SCCM Primary Site
SQL Server 2012 Network Consulting Services SQL Server 2014 Integration Consultants in Battery Park, New York City
San Mateo Consultant Services Foster City Online Support California
Security Audits for Firewall CISSP Consulting Services Wilmington Delaware
Security Firewall Network Install Firewall Security Services in Maricopa County Arizona
Security Firewall Support Technology Consulting for CISSP Calabasas
Security Security Firm CISSP Firewall Configuration in Portland Oregon
SharePoint Computer Consulting Microsoft SharePoint Server 2007 Configuration Southern California San Diego
SharePoint Server Network Engineer Support and Setup for SharePoint Server 2013 Baltimore, MD
Shreveport Installation Shreveport, Louisiana Upgrade
Small Business Computer Consulting Firm for Long Beach, California Long Beach, California Outsourced IT Services
Small Business IT Consulting Firms Phone Support Services in Union County New Jersey
Small Business IT Outsourcing Company for BlackBerry Enterprise Server BlackBerry Software Integration Specialists Santa Ana-Costa Mesa
Small Business Network Consulting Firms for Cisco Cisco Computer Services Providence, RI
Small Business Network Consulting Services Microsoft SQL Server 2012 Networking Company in Orange County Southern California
Small Business Specialist for Microsoft Office 2003 Microsoft SQL Server 2016 Network Companies in Aurora, Denver, Boulder
Small Office Computer Consultants for Cisco Garland Texas Cisco Support Companies
Solaris Integration Services Consultancy
Technical Support Group Security Consulting in Lowell, Middlesex County
Technical Support Outsource Windows Server 2012 Computer Outsourcing Consultants in Greensboro
Telecommuter Job for CISM Consultant Microsoft MCSA Consulting Job Opening New York JFK Airport
Telecommuting Jobs for Microsoft Certified Remote Consulting Austin Remote Support Jobs for Cisco CCIE Voice Network Consultant
UNIX Computer Consultant Network Consulting Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR
Virtual Help Desk Consulting Services Microsoft Certified Virtual HelpDesk Consulting
Windows 2008 Server Network Management Services Del Rey Largest Windows 2008 Server Network Consulting Company
Windows 2016 Troubleshooters Windows Server 2016 installation and Administration Long Beach
Windows Server 2012 Configure Boston, MA Specialist for Windows Server 2016
Worldwide Microsoft Office 2003 Network Management Services Contract Job