Progent's pricing model is to charge for online service and in-person help per minute. Consequently, you are charged only for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for support services provided during normal working hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.


Additional Topics of Interest

Specialists for Microsoft Exchange Hosting
Expert Microsoft Certified Consult for Exchange Hosting in St. Paul, MN

Progent's Exchange Hosting Support Services provide a world-class data center with redundant electrical and environmental control systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are configured as virtual servers for high uptime, easy expandability, and rapid recovery. Services include complete incorporation with your business network, access to mobile computing devices, automated tracking of efficiency and security, spam protection, security update and service pack control, Help Desk Call Center support, per-day backup, and full messaging administration support.

Microsoft GP/Great Plains Help and Support
Dynamics GP Great Plains Accounting Configuration in Walnut Creek, CA

Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.

Professional for Wave 2 Wi-Fi controller
Wave 2 wireless controller Technical Support Anaheim, California

Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-only Wi-Fi controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.

Macola Designer
Retail Management System Applications Support in Winston-Salem

In addition to providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group webinar training tailored to address your particular needs. Progent's consultants also can help you build and support a secure, reliable network foundation to run your ERP, MRP and accounting solutions.

Consultants for Ubiquiti WiFi access point
Professionals for Ubiquiti UniFi WiFi network New York

Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running on multiple sites with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can help your organization to determine the benefits of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.

Microsoft Access Programmer
Power Map Design Union City, CA

Progent offers online and on premises consulting to assist your organization with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive BI environment. Progent's BI consultants can help you to maintain your current BI environment, help you to upgrade databases and applications from a legacy reporting platform to a current one, and deliver custom remote training tailored to your specific needs. Progentís business reporting and analytics consultants can provide experience in the leading business intelligence reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

24x7 Support Support Outsourcing
Remote Network Support Specialist

For mid-size businesses who need IT consulting services, Progent can deliver a variety of options including on-site help, remote support, off-site Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, site relocation services, application development, and professional consultation. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional on-premises support for fixing network issues rapidly and economically.

Windows 2003 Cluster Configuration
Fully Redundant Internet Network Online Support in Las Vegas, NV

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small organizations to reduce network downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity experts can assist you to plan and test an efficient business continuity plan that aligns with your business goals and budget. Progentís disaster recovery engineers can assist you to design, implement, and manage resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.

Internet Security and Acceleration Server Support Outsourcing
ISA 2004 Enterprise Edition Server Technical Support in Greensboro

Progentís Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

Exchange 2016 eDiscovery Support and Setup
Technical Support Services

Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Windows 10 OneDrive Engineer
Specialists for Windows 10 Upgrade in Philadelphia, PA

Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing Call Center support services.

Microsoft Windows Network Consultant
Microsoft Office 2000 Small Business Networking in Omaha, NE

Progent's pricing policy is to charge for remote support and in-person help per minute. As a result, you are invoiced exclusively for received support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no startup charge and asks no retainer for services provided during normal working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.

Small Office IT Outsourcing Company
Dixon, IL Small Office Computer Network Companies

Progent is a leader in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in addressing the IT service requirements of the historically underserved small business sector is the cumulative result of key technical and operational innovations that have eliminated much of the conventional expenses out of managing IT support, injected unmatched technical expertise into the support mechanism, and dramatically streamlined the repair cycle.

password management system Consultancy
Grand Rapids, MI ProSight network asset documentation management Consulting

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.


















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