Additional Topics of Interest
Call Center Help and Support
Progent provides three essential kinds of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients convenient access to a dependable technical resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to company performance. Progent's target is to resolve rather than merely report problems.
Cisco ASA firewall VPN Network Consultant
Progentís certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security gaps.
Microsoft Windows and UNIX Consultants
If you are producing UNIX-based applications in an environment that has Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual hassle of maintaining your business network. Through the use of automated server monitoring and by delivering online and on-site assistance when your business needs it, Progent represents an affordable way for supporting an IT system that features excellent dependability, protection, and performance. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
Herakles Data Center Test Lab Specialist
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
Professionals for Microsoft Small Business Server
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and extensive experience in planning and building effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and servicing network environments powered by the SBS line of servers and programs.
Setup and Support for Microsoft Office SharePoint Server 2010
Progentís Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your workers or customers to access, organize, distribute and interact with useful information, files, and software and to communicate with other people. It enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the data theyíve created in a way that makes data convenient to find, retrieve and re-use.
Online Technical Support for SQL Server 2016 Azure Backup
SQL Server 2016 offers major improvements in speed, capacity, security and compliance, high-availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Windows 8.1 Work Folders Computer Engineer
Windows 8.1 is designed to power computers from smart phones and slates to engineering workstations. An abundance of new and improved features, including touch screen interface and iconic tile GUI, offer a broad selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various new and enhanced technologies.
Specialists for CISA Certified Cybersecurity Audit
The Certified Information Systems Auditor (CISA) credential is an important achievement that indicates mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates pass an extensive test administered by the ISACA international professional group. Progent offers the services of a CISA-certified Cybersecurity audit consultant able to help businesses in the fields of IS audit process, information technology administration, systems and architecture lifecycle, IT service delivery, safeguarding of data resources, and business continuity planning.
Private Cloud Integration Consultant
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management services are based on proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
IT Consultant for SCVMM 2012 Live Migration
Progent can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to move from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment.
Network Management Integration Company
Progent's Cisco-qualified network consultants can assist you to use Cisco's management utilities alongside a variety of specialized third-party applications to create a complete network management strategy to keep your network running reliably, fully utilize expensive resources, guard your data, recover quickly from hardware breakdown or malicious assaults, and allow you to expand or repurpose valuable resources intelligently and affordably as your company evolves.
Excel 2003 Consultancy
Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of remote support services to help your organization to design, develop, test, deploy, manage, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different versions of Excel. Progent can provide as-needed support to clients who need a quick solution to a specific problem related to Office Excel and Progent also offers full project management services for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Consulting for Internal Network Security Inventory
Progent has put together two ultra-affordable service bundles designed to allow small businesses to receive an objective security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your company firewall to uncover your exposure to internal assaults. Both security inventory services are set up and run from a secured external site.