Additional Topics of Interest
Remote Monitoring and Reporting Online Consulting
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate critical problems uncovered by SCOM 2012.
Systems Management Server 2003 Computer Engineer
Progentís certified consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is Microsoft's new name for the change management solution previously called Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to SMS Server including comprehensive automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined operating system and application installation, security patch administration, application metering, and software license compliance. Progent's engineers can also help you to migrate efficiently from Systems Management Server to Configuration Manager 2007.
Training Professional for Live Online Microsoft Office
Progent's virtual classroom webinars offer small companies the affordability, ease, and flexibility of online seminars plus the effective pedagogic techniques of experienced teachers who use sophisticated technology to reproduce real-time, interactive classrooms. Progent can provide webinar education for key desktop software including elements of Microsoft Office such as Excel, Word, Access, and Project: Dynamics business accounting and reporting products including MS Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Private Cloud Hosting Services Specialist
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the highest degree of dependability and expandability and is also simple to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization techniques that allow small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Dynamics GP Accounting Computer Consulting
Progentís Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management solution built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Dynamics GP/Great Plains family, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its segmented approach you can purchase only the functions you currently need, with the ability to add users and increase capabilities when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
MSF Small Business Network Consulting Services
In conducting IT projects for enterprise clients, Progent follows a structured methodology based on specified milestones in order to meet financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert implementation. All facets are documented to make available a detailed summary of IT services performed and to help in downstream system support.
Call Center Configuration
Progent's Virtual Help Desk support services are an integrated expansion of your internal IT service organization. Virtual Help Desk can include advanced call center services such as a special telephone number with customer-specific greeting. Progent can also send calls automatically to staff technicians who are specifically provisioned and trained to handle your needs. In addition, Progent's Helpdesk staff can use trouble tickets with any customer trouble ticket system for seamless integration with your in-house support services organization. Advantages of Progent's Virtual Computer Support Help Desk services include high-end Microsoft and Cisco Help Desk Call Center expertise the minute you call, transparent expansion of your in-house resources, comprehensive support for urgent client problems, and by-the-minute billing.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the complexity of designing, deploying, administering, and using enterprise data and database programs in environments ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
802.11ac Upgrade Support
Progent's Cisco-certified wireless integration experts can assist you to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
MobileMe Technical Support
Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple Mac applications. Progent can also assist your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For computer environments built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.
Network Support Consultants for Desktop Technology
Progent can deliver a wide range of affordable support services to assist your company to install, integrate, repair, and manage workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote assistance for single machines or notebooks or help you to design and implement a large-scale rollout of new or revised operating system software and applications. Progent can also provide consultants and technical workers to help you to plan for and implement a site relocation or consolidation organized to cause minimal disruption of your productivity.
System Center Configuration Manager Software Recovery
Progent's network engineers can help you to automate desktop PC software update deployment by delivering expertise with management platforms that include Configuration Manager, SMS 2003, and WSUS.
Small Offices Support Organization
Progent delivers the services of Microsoft and Cisco-qualified IT support experts to show customers economical alternatives to help companies maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's network consultants can show you how to enhance your network's e-mail architecture, security, reliability, performance, and network administration.