Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Tacoma organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you past occasional technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Tacoma, Washington organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home work environment can be especially complicated if you have to manage a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background delivering remote help for both legacy as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for implement necessary upgrades. Support services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authenticated remote workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote PC's desktop. This technology provides network managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent can provide top-tier remote consulting for integrating routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can cause performance as well as cybersecurity problems. Progent can assist you to resolve these problems by delivering expertise that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point setup assistance.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the corporate data center. Business-critical processes may require redundant Internet access in the event the primary connection fails. Progent can provide expertise for identifying ISPs, choosing appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your Tacoma, Washington business, call 1-800-993-9400 or refer to Contact Progent.