Enlarging your remote workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Akron organization to pick the right tools and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Akron, Ohio organizations to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support a remote workforce can be particularly complicated if you must accommodate a combination of worker-owned equipment like PCs and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware levels. Progent's background providing online help for both legacy and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to assist you to implement a high-functioning work-at-home ecosystem include:

  • VPN technology allows you to establish a safe tunnel for authorized at-home employees to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a wide range of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and interact with a data center computer's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert online support for configuring home routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as security problems. Progent can help businesses to resolve these issues by delivering services that include Aironet configuration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet access methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications may demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, selecting sensible service offerings, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Akron, Ohio organization, call 1-800-993-9400 or visit Contact Progent.