Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Akron organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Akron, Ohio businesses to with any aspect of building a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from major vendors support virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local workers and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and
assist your business to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Akron, Ohio company, phone 1-800-993-9400 or go to Contact Progent.