Expanding your remote workforce can have a significant impact on network infrastructure, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Atlanta company to select the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from on demand guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Atlanta, Georgia organizations to with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Teleworkers
Expanding the corporate PBX system to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's current or legacy platforms for IP voice management. Progent can help businesses of any size to design or tune a telecommuter IP voice environment that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide online configuration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Atlanta, Georgia organization, phone 1-800-993-9400 or refer to Contact Progent.