Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Baton Rouge company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand guidance for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Baton Rouge, Louisiana companies to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading vendors support online meetings, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to accommodate their various partners and clients. Progent can help your organization to manage your current conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Baton Rouge, Louisiana business, call 1-800-993-9400 or go to Contact Progent.



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