Charlotte Teleworkers Configuration Consulting
Collaboration Technology Consulting
Expanding your at-home workforce can have a significant impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Charlotte organization to pick the right tools and follow best practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and returns top business value. Progent offers support services that go from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Charlotte, North Caroline companies to with any facet of creating a high-performing remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office suites, providing a rich environment of productivity apps that deliver a consistent user experience for sharing data and ideas across multiple sites and on a wide selection of endpoint computers. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their first publication and can assist businesses to deploy these critical collaboration products to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for supporting its complete range of capabilities. For additional information about Progent's support services for Microsoft Teams, visit solution design and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to enable collaboration and information delivery by providing policy-based access to content, workflow, and tools for looking through enterprise-wide business data. SharePoint allows you to create protected web portals that permits at-home workers to view and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts. For information about Progent's SharePoint support services, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, go to deployment consulting for Microsoft Exchange Server.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and co-workers can share them securely via a web browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-edit files. Revisions made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting services for Microsoft OneDrive, see Onedrive integration experts.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Charlotte, North Caroline company, phone
An index of content::
Technical Consultant Citrix VM desktops
Top Citrix HDX Support Outsourcing
Citrix has developed a comprehensive family of products that deliver advanced manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to assess the business benefits of Citrix technology and can help you plan, validate, implement, optimize, and maintain Citrix virtualization platforms.
24x7 Phobos ransomware recovery Specialist
Avaddon ransomware recovery Specialists
Progent's proven ransomware recovery experts can help you to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Entra SharePoint Consult
Top Rated Microsoft Azure Virtual Machines Reporting
Progent can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and cloud resources.
Consultant CRISC Certified Network Risk and Information Systems Control Architect
Top CRISC Certified Risk and Information Systems Control Consulting
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
BlackBerry Enterprise Server Support and Help
RIM BlackBerry Exchange Specialist
Progent offers the expertise of BlackBerry-certified professionals who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven remote service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry technology productively into their IT network.
Remote Workforce Collaboration Network Consultants
Telecommuter Collaboration Remote Support Services
Progent can help small and medium-size companies to configure collaboration software to enable their teleworkers to engage in productive interaction with colleagues and other stakeholders.
24 Hour VMware vCenter Server Engineer
VMware VMotion Technology Professional
Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Dynamics GP/Great Plains Features Online Help
24 Hour Outsourcing Microsoft Dynamics GP
Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular approach you are able to license only the functions you currently require, with the option to add users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, configure and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.
Engineers Linux Online
Linux Remote Technology Professional
Progent offers national online phone support and troubleshooting services for companies who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote technical support offers maximum leverage for your information technology dollar by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to help you with the most challenging system problems.
Small Business Server Support Deploying Phase: Implementation
Planning Phase: Design and Architecture Proposals Small Business Computer Consulting Company
When conducting IT projects for corporate clients, Progent uses a structured methodology based on defined milestones in order to achieve budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional implementation. All phases are documented to make available a comprehensive summary of IT services delivered and to help in downstream system maintenance.
Data Center Colocation Online Technical Support
Urgent Specialist Hosting
Progent's colocation center support services are intended for companies with equipment housed at IDCs or data center colo hosting sites and in need of timely in-person assistance at the co-location site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a full range of IDC and IDC and colocation consulting services such as network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications networking, design and deployment of zero-downtime configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.
Sun Solaris Engineer
Solaris Consultancy
Progent's Solaris family support services offer small companies and developers help with administering and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with an easy one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Windows 10 Training Network Consulting
Microsoft Expert Outsourcing Windows 10 Management
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and onsite assessment and migration support for Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and post-migration technical help.
Top MSP360 VM Backup Technical Support
MSP360 Backup Support and Setup
Progent's data protection experts can assist you to create, install and administer a backup solution based on MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent can provide monitoring and management to prevent data loss resulting from human mistakes, software errors, ill-intentioned insiders, and external assaults such as ransomware.
WSUS Professionals
Windows Server Update Services Professional
Microsoft WSUS enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support staff can completely and easily manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Check Point Software Security Evaluation
Check Point NGX VPN Information systems Security Outsourcing
Progent's Check Point Software consultants can show you how to select and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point's technology to provide an affordable and effective security defense for your business network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single source for on-going technical support, maintenance, education, and design services.
Top Quality SCDPM 2012 Protection Groups Online Support
Computer Consultant SCDPM 2012 Cloud Backup
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing especially challenging problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Top Consultant Ubiquiti UniFi WiFi
Ubiquiti UniFi Security Gateway Services
Progent can provide quick access to the skills of veteran wireless consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless APs for your company and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for optimal signal coverage and throughput.
wireless IP phones and CUCM IT Services
Support and Setup wireless IP phones and Cisco Unified Communications Manager
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are mobile within office, hospitality, retail or other venues where management requires portable phones that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your Wi-Fi environment including APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer online and onsite support to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Comprehensive Event Management Network Consulting
Microsoft Certified Remote Monitoring and Reporting Remote Support
Remote continuous network monitoring, proactive alarms, and actionable reports are vital to maintaining the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to assist your company to detect and fix a most network issues before they can hurt productivity.
Largest 9800-L wireless controller On-site Support
9800 Series wireless controller Consulting Services
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening data security by detecting threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Amazon EC2 integration Development Firm
Amazon AWS migration Development Companies
Progent offers cost-effective online consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
Microsoft Dynamics GP System Upgrade Consultant Services
Services Dynamics GP Migration Planning Akron
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent offers advanced expertise for updating out of date Dynamics GP deployments. Progent can assist you to design, validate, and implement a cost-effective migration from a a legacy version of GP to the current version of Microsoft Dynamics GP.
SCCM 2016 Central Administration Site Computer Consultant
SCCM 2016 Central Administration Site Specialist
Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
CISSP Certified Security Fault-tolerant Data Centers Specialist
Fault Tolerant Data Center Setup and Support
Progent's Data Center professionals can show you how to find fault-tolerant data centers that match the specific needs of your company. Fault tolerant co-location sites are especially appealing to small companies because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a basic level of fault tolerance is too costly for typical small businesses. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of consulting and support services.
SCCM MAM Configuration
SCCM Reporting Technical Support Services
Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network assets, guards against company data leakage, provides health monitoring, enables safe end-user self service, and offers a common point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Award Winning MSP360 Managed Cloud Backup Network Consultant
Support and Setup MSP360 SQL Backup
Progent can assist you to design, install and manage a backup plan built around MSP360 Backup software to protect your assets residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss resulting from human mistakes, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Windows Server Essentials Technology Professional
Windows Server Essentials Live Migration Consultant Services
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management support so you can plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Work at Home Cloud Integration Remote Support
Offsite Workers Cloud Integration Information Technology Consulting
Progent can help small and mid-size companies to set up their home-based workforce with reliable integration with public cloud resources.
Microsoft Exchange Upgrade Information Technology Consulting
Microsoft Exchange Troubleshooting
Progent is among the most qualified information technology consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
IT Consulting Telecommuter Services
Integration Services At Home Workforce
Progent has two decades of experience helping small and medium-size businesses to plan, deploy, optimize, administer, and debug computer networks that support teleworkers.
Urgent Computer Support Help Desk Outsourcing Support Outsourcing
Help Desk Management Services Professionals
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Branch Routers Specialists
7600 Edge Router Support Services
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the protection, performance, and availability demanded by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
IT Consultants Forefront TMG Firewall
Forefront TMG Online Troubleshooting
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that delivers a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
IT Consultants SQL Server 2017 Security and Compliance
Microsoft Expert SQL Server 2017 OLTP Computer Engineer
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
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