Chesapeake Teleworkers Integration Support Partner
Conferencing Solutions Consulting Experts
Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Chesapeake company to pick the right tools and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services ranging from on demand guidance for getting you past occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Chesapeake, Virginia businesses to succeed with any aspect of building a high-performing remote work environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Remote Workers
A wide range of video conferencing products from leading vendors support online discussions, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's support services for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help you to tune your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Chesapeake, Virginia company, call
An index of content::
Remote Monitoring and Reporting On-site Support
Support and Help MOM 2007
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Exchange 2013 Backup and Restore Consultant
Exchange 2013 Management Configuration
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect key facets of IT like ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online support and management services for Exchange Server 2013.
SharePoint Portal Server 2003 Support and Integration
24-7 SharePoint 2003 Help and Support
Progent's Microsoft-certified consultants can show you how to evaluate the business case for implementing SharePoint 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer setup and integration expertise, help you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, design a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.
iPhone Setup and Support
Setup and Support Apple Macintosh
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or moving to iCloud. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.
Small Business Network Consulting Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Systems Administrator (MCSA) Small Business Outsourcing IT
Progent offers customers the services of engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their computer service providers have formal training plus extensive real-world field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is offered to non-certified service providers, allowing Progent to offer customers a better class of IT service. In addition, recognized certifications such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.
Biggest GIAC Protecting
24x7 Security Companies Information Assurance
GIAC was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security disciplines covered within GIAC certification such as evaluating infrastructure security mechanisms, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Hornetsecurity 365 Total Backup Setup and Support
Hornetsecurity Altaro 365 Total OneDrive Backup Specialist
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Top Rated Fully Redundant Internet Network Specialist
Technical Support Fault Tolerant Mutli-location Network
Progent's high availability network experts provide non-stop computing consulting, disaster recovery services, system load balancing, high-availability interoffice access, high-availability Internet connection design, non-stop data center consulting, and other 24x7 operations services to help your small business configure a 24x7 network for line-of-business applications. Progent has the background to design affordable, high-availability systems by deploying the evolving suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you design a high-availability mutli-location network with a completely redundant Internet connection and efficient network load balancing.
ERP Programming Firm
Microsoft Dynamics NAV Support and Setup
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your unique business requirements. Progent's Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for secure, company-wide information sharing plus interfacing with Customer Relationship Management applications.
Network Security Auditing WatchGuard Firebox T85 Firewall
Cybersecurity Consultancies WatchGuard Firebox M5800 Firewall
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
SMS Server Migration IT Consulting
Microsoft SMS Integration
Progent's Microsoft certified experts provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical applications rapidly and reliably to specified workers, reduce product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your knowledge of vulnerability and by installing targeted updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully exploiting the management capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
Case Study Operations Manager
Microsoft Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now anticipate network problems before they becomes critical enough to impact network uptime. Because of MOM, Progent can deal with potential problems before clients suspect that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class availability, safety and productivity.
Blackberry Specialist
Remote Windows Mobile Network Consultants
Progent's consultants offer expertise in multiple disciplines relevant to mobile networking such as system topology, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your organization work and money by using their wireless experience to show you how to select and configure mobile connectivity solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile PDAs perform more reliably.
ransomware business recovery Consulting
24-Hour Consultant Services ransomware cleanup and restore
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Email Predictive Sender Profiling Consultancy
ProSight Email Guard Content Filtering Consultants
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Consulting Services Smartphone patch management
Printer firmware patch management Specialists
Progent's support services for software/firmware update management provide businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Network Engineer Colo
Hosting Facility Remote Support
For corporations with branches in or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network consultants can provide a range of network support services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent network architect can show you how to plan a multi-office information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises design, deploy and support massive rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.
Immediate Amazon Marketplace Web Service programming Contract Programmer
Developer Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
ProSight Reporting Remote Infrastructure Monitoring Technical Consultant
ProSight Reporting ConnectWise Automate Online Support Services
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
At Home Workforce Network Infrastructure Online Support
Offsite Employees Network Infrastructure Specialists
Progent can help small and medium-size companies to design, deploy and debug the network infrastructure required for remote workers.
ProSight SSL certificate management Engineer
ProSight password management system Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of the time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Web Application Security Testing Consulting Services
Largest Computer Security Assessment Consultant
Progent offers several security service bundles intended to deliver larger enterprises an independent and thorough security assessment from a group of premier security consultants. All Progent's network security assessment packages feature a suite of procedures like network scans from inside and from outside your corporate firewall, professional interpretation of results by certified security consultants, creation of a report explaining the findings, plus an interactive high-level executive outbrief and an in-depth live outbrief for internal IT engineers.
Juniper NetScreen IPsec VPN Testing
Juniper Firewalls Cybersecurity Group
Progent's Juniper-authorized NetScreen engineer can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology environments.
On-site Support SCCM 2007 Application Deployment
SCCM 2007 Asset Inventory Outsourcing
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost productivity by making sure that critical applications are always current, managing product licenses, and monitoring usage profiles to help you make informed buying choices. Once you are set to update your SCCM 2007 device management solution, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
DotNET Application Reporting
24-Hour .NET VBA Development Group
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and affordably.
24-7 Excel PivotTable Design
Excel 2016 Desktop Consultants
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to plan, develop, pilot test, install, manage, and troubleshoot applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to move your existing Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent offers as-needed help to clients looking for a fast fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or developing line-of-business applications based on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to address the special requirements of individual users or groups.
IT Services Offsite Managed Data Backup/Recovery Services
Support and Help Cloud Backup Security
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and VMs that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data.
ransomware removal and file recovery Specialists
WannaCry ransomware recovery Specialists
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and guard your network, help with negotiating a settlement with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Remote Support Computer Engineer
Remote Network Support Consultants
For medium-size companies who need IT consulting services, Progent can deliver a variety of options such as local service, remote support, phone-based Call Center, 24x7 support with remote system monitoring, temporary staffing, site relocation services, software development, and professional consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent provides professional in-person help for fixing technical problems rapidly and economically.
Symantec Security Firms
Security Audit Services Watchguard
Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security plan and select appropriate technologies from multiple vendors to achieve your security objectives while sticking within your spending limits.
Remote Network Infrastructure Health Assessment Specialist
ProSight Network Health Review Consultancy
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable and safer AD environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime.
Meraki MR18 Access Point Consultants
CCIE Expert Certified Meraki 802.11ac Access Point Upgrade Consulting Services
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to help organizations of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical access, performance, security, manageability and uptime for wired and wireless clients irrespective of their location or device.
64-bit Server Remote Technical Support
24 Hour Consulting 64-bit Computing
Progent's Microsoft-premier engineers can assist your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can help your company to understand the risks and benefits of migrating to 64-bit computing, design an affordable upgrade strategy that reduces operational interruptions, and offer economical, expert online help to assist your organization to install 64-bit software and application programs on your existing hardware.
Router Training
Operating System Skills Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Mid-size companies who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Symantec Security Network Security Test
Cybersecurity Consultancies Symantec Security
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall/VPN technology. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going technical support, administration, training, and security consulting.
Server Migration Specialists Mid-sized Office
Midsized Business Computer Support
Progent provides network services for medium size companies who have 100 to 250 network users. The medium size business or work group has traditionally been an underserved part of the market for network consulting services. The cost structures and support delivery practices of major third-party service firms make them excessively expensive for the typical small company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information network whose advanced technology and capability are often similar to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, significantly reduces the network support expenses of an SMB while providing the small organization with enterprise-level support from certified, IT experts with background in a broad range of midsized business network solutions. If your mid-sized company or small business is searching for the quality of network support appropriate for a mid-size office without budgeting big-company costs, you need Progent.
Technical Consultant 24x7 Network
Network Engineer Application Monitoring
Even if your business has a small network services group and a modest technology budget, your information system can still feature the same high availability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the latest network management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and servers up and running.
Support CRISC Risk Identification
CRISC Certified Risk Monitoring Support and Help
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan in case of an IT system disaster. Progent can show you how to define a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, high-availability system solution that takes into account availability issues involving a wide range of infrastructure technologies and processes.
Select Topic: