Long Beach Remote Workforce Solutions Consulting
Collaboration Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Long Beach company to select the appropriate tools and adhere to best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can assist Long Beach, California organizations to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of productivity apps that deliver a consistent user interface for exchanging information throughout multiple sites and on a wide selection of endpoint computers. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their initial publication and can help businesses to configure these flagship collaboration platforms to optimize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for supporting its complete range of capabilities. To learn more about Progent's support services for Microsoft Teams, visit solution design and deployment consulting for Microsoft Teams.
SharePoint utilizes web entities to facilitate collaboration and information delivery by offering policy-based access to content, business processes, and tools for looking through enterprise-wide information silos. SharePoint permits you to create protected web portals that allows at-home workforce to view and edit consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint support services, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to integration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues can access them safely through a web browser. Included with Microsoft 365, OneDrive allows remote employees to jointly author files. Revisions created offline are automatically uploaded when you go back online. To learn about Progent's consulting services for OneDrive, see Microsoft Onedrive integration experts.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Long Beach, California organization, phone
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Small Business Help Desk Outsourcing Network Providers
Network Design and Configuration Small Business Ransomware Recovery
If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on an individual independent service provider while giving you affordable and reliable access to high-quality network expertise. By providing IT support help when you need it, offering specialized expertise for critical applications, delivering unique services such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to build and support a robust and secure information system and to benefit from fast access to the skilled help ordinarily available only to businesses who are able to support a sizeable internal IT group.
24 Hour Excel Power Map Design Firms
Consult Excel 2016 Desktop
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of online services to assist your organization to plan, program, pilot test, deploy, administer, and debug applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to clients who need a fast solution to a specific issue associated with Excel and Progent also offers full project management support for migrating or developing mission-critical application software based on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individual users or groups.
Network Consultant Cisco Firesight
Cisco Firepower AMP Consulting
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Technical Support Services Network Performance Troubleshooting
Automatic Topology Mapping Support Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require critical updates, or isolating performance issues.
Information Technology Consulting Shared Computer Support Help Desk
24/7 Online Help Virtual Helpdesk
Progent provides three basic kinds of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers easy access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's goal is to fix and not merely report problems.
Virtual Help Desk Costs Engineer
Professional Extended Helpdesk Costs
Progent's Help Desk Call Center outsourcing and co-sourcing services help businesses to reduce costs and enhance productivity.
IT Outsourcing Services Specialist
IT Outsourcing Consulting Services
Progent is organized deliver comprehensive remote support for all major technologies associated with small business information networks and allows you to outsource a variety of vital, on-demand support services including a temporary Chief Information Officer to offer advanced IT design and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for critical initiatives such as office moves oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or repair mission-critical applications.
Engineer ProSight Reporting Ticketing
ProSight Reporting Remote Infrastructure Management Configuration
ProSight Reporting is an expanding suite of real-time reporting tools designed to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Rates Integration Firm
Consultant Rates Consultancy Services Group
Progent's pricing policy is to charge for phone support and in-person visits per minute. Consequently, you pay exclusively for received services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during normal business hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for fast repairs so you won't be forced to allow simple problems to fester.
Windows Server 2012R2 Data Deduplication Online Technical Support
Biggest Microsoft Windows Server 2012R2 Information Technology Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security plan, automate IT management, help with creating applications, and build and validate a DR/BC plan.
Top Ekahau Wi-Fi Planning Technology Consulting
Remote Troubleshooting Ekahau Wi-Fi Site Debugging
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, deploy, enhance, manage and troubleshoot a Wi-Fi solution customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Technical Support Unified Mobility
Unified Mobility Troubleshooting
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the heart of Cisco's collaboration solution. Cisco Unified CM and Unified CM Express (CME) offer a borderless IP-PBX by integrating with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable remote and on-premises expertise to assist businesses of any size to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
ProSight password management system Technology Professional
client credential management Consultants
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Microsoft Certified Expert DotNET Software Coder
ASP.NET Core Development Group
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or update .NET applications quickly and affordably.
Windows, UNIX, Solaris Information Technology Consulting
UNIX with Windows IT Consultants
If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a broad array of security areas including security management practices, security design and models, connection management systems and methodology, software development security, operations security, hardware security, communications, network and Internet security, and business continuity planning. CISA and CISM stipulate the core skills and international standards of knowledge that network security professionals are required to master. These certification give IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver world-class security support and engineering help.
24-7 Small Business Network Design and Configuration
Small Business Server Recovery
Progent delivers the help of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable alternatives to help organizations maximize the value of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's network engineers can help you improve your information system's e-mail architecture, protection, availability, throughput, and IT administration.
Juniper SSG Series Firewall Cybersecurity Company
Best Juniper SSG550M Router Network Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Navision Applications Consultants
Microsoft Dynamics 365 Finance and Operations Information Technology Consulting
In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes customized to meet your specific needs. Progent's experts also can show you how to build and support a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
Dynamics GP 2015 Azure Integration Consultant
Dynamics GP 2015 SQL Server Analysis Services Coding
Dynamics GP 2015 R2 introduces a new architecture that improves cloud integration, works with the most popular smart phones and tablets, allows single login with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and experience to resolve the many IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful product.
After Hours Engineer Ryuk ransomware hot line
Phobos ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Citrix Xen Hypervisor Engineer
Citrix Server Management Consulting Services
Progent's Citrix-certified consultants can assist you to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer deployment and show you how to enhance consolidation, performance, protection, uptime, and recoverability.
Top Quality CCIE Expert Certified ASR 1000 Router Support
Integration 2900 Router
Cisco has designed an extensive array of routers that includes routers built to deliver the protection, bandwidth, and reliability demanded by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
24-7 Windows Server 2016 Software Load Balancing Remote Consulting
Setup and Support Windows Server 2016 Stretch Clusters
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
SentinelOne Ransomware Protection Services
SentinelOne Phishing Defense Consult
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
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