Sorocaba Offsite Workforce Connectivity Consulting Experts
Collaboration Solutions Consultants
Enlarging your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Sorocaba company to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Sorocaba, São Paulo companies to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Microsoft Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of productivity apps that deliver a cohesive user interface for exchanging information throughout a corporate network and on a broad selection of endpoints. Progent has provided remote consulting services for SharePoint and Exchange Server since their initial releases and can assist your company to deploy these critical collaboration products to optimize the productivity of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for supporting its full range of features. For additional information about Progent's consulting services for Microsoft Teams, visit solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to facilitate collaboration and knowledge sharing by offering policy-based delivery of content, business processes, and tools for searching through enterprise-wide business data. SharePoint permits you to build protected web portals that permits remote workforce to view and edit aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, visit integration expertise for Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can access them securely via a browser. Included with Microsoft 365, OneDrive allows home workers to co-edit documents. Edits made offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive configuration consulting.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Sorocaba, São Paulo business, call
An index of content::
Virtual Helpdesk Troubleshooting
Co-managed Service Desk Online Support Services
Progent's Shared Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Hornetsecurity Altaro 365 Total OneDrive Backup Engineer
Hornetsecurity 365 Total Backup Consultant Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Information Technology Consulting Remote Wireless Site Survey
Award Winning Wireless LAN Site Survey Online Consulting
Progent's Wi-Fi site survey services assist you to plan, install and debug a Wi-Fi network customized for your facilities, offering you a WLAN that has the reception, performance, capacity, QoS, data protection, and roaming ability your company needs. Wireless site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and onsite site survey services for confirming, tuning, and debugging a functioning wireless network.
Service Reporting Professionals
Services Documentation Network Consultants
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small support organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each customer. The discipline of detailing and organizing service activity allows more efficient service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won't release vital service information.
Exchange Server 2000 Upgrade Technical Support Services
Microsoft Exchange 2000 Upgrade IT Services
Progent is one of the most expert network consulting firms for creating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Conti ransomware recovery Professional
ransomware cleanup and restore Specialist
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
24-7 Windows 8 Engineers
Windows 8.1 Backup and Restore Online Support
Progent's Microsoft-certified experts can deliver a range of network consulting services to help companies of any size to install, administer, and support IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure test environments to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans following proven methodologies.
ADSL2+ Engineer
Consulting WiMax
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth use, vendor and service plan comparison and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Mac unified messaging Computer Consultant
macOS and Exchange Remote Troubleshooting
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage education.
Windows 2012R2 Online Troubleshooting
Windows Server 2012 R2 upgrade Consult
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, automate network administration, help with application development, and build and validate a DR/BC plan.
.NET C++ Development
Design Firm DotNET Software
If you want to update your production web site, create internal websites for applications such as human resources or worker training, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including off-site and wireless connectivity, to run your web tools.
Windows 8.1 Security Professionals
Microsoft Experts Support Windows 8.1 Work Folders
Microsoft Windows 8.1 is designed to run on devices from smartphones and tablets to engineering workstations. A wealth of innovative features, including touch screen support and iconic live tiles GUI, provide a broad range of benefits for organizations who know how to put them to work. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business value from the operating system's various technical enhancements.
Consulting Internet Access
ISP Selection Consultant
Progent offers access to the affordable services of remote Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include evaluation of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a smooth move to a different ISP and/or service plan. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Support and Setup Altaro VM Backup Scheduling
Hornetsecurity Altaro VM Backup Deduplication Remote Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
24 Hour Online Crystal Reports Training Consultant
Online Visio Training Technology Consulting
Progent offers live online instruction for a range of desktop applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of conventional physical classroom seminars, including instant communication between students and teachers, but eliminates the costs of travel and the challenge of trying to accommodate the schedules of many workers. Offered to single students or groups of all sizes, Progent's live online instruction allows the teacher to conduct the class from a remote office while the students can be dispersed throughout a campus or across the the U.S. Live online learning supports powerful learning mechanisms such as virtual white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific topics or longer in time and wider in scope.
MS SQL Server Engineer
SQL Coder
SQL Server 2005 offers powerful, standardized tools to computer experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise information and database programs in environments ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
24/7 Whitepaper IT Outsourcing
Article IT Co-sourcing
Progent's IT outsourcing packages offer affordable computer support for medium-size companies. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing IT support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Windows Server 2012 R2 Server Manager Consulting Services
Windows Server 2012 R2 Private Cloud Troubleshooting
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, automate IT management, help with application development, and generate and validate a DR/BC plan.
Lync Server 2013 and SQL Server Consulting
Lync Server 2013 security Consultant
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web meetings with app sharing, and both IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Project Server Scheduling Consultants
Project Server 2010 Technical Support Services
Progent's Microsoft engineers offer advanced support in deploying, using and troubleshooting any edition of Project Server and can deliver a broad range of affordable remote consulting services following proven best practices to help businesses of any size to receive all the advantages of this leading project management solution. Support services available from Progent include system planning, installation and migration, strategies for secure collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.
Service Database Support Outsourcing
Emergency Service Reporting Computer Consultants
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every consultant to every customer. The practice of detailing and archiving support records results in more effective service and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who won't release vital service information.
Catalyst Wireless AP Integration
Troubleshooting Catalyst 9105w Access Point
Progent's Cisco Catalyst 802.11ax Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Juniper Junos CLI Security Company
Juniper Junos J-Web Network Security Auditor
Progent's Juniper Networks-certified network engineer can help you to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to enable your business to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage networks that incorporate a mix of Juniper's OS platforms.
Internal Cybersecurity Inventory Engineers
Consultant Services Network Security Assessment
Progent offers several security service bundles intended to deliver larger institutions an independent and comprehensive security audit from a group of premier security engineers. All Progent's network security assessment packages feature a suite of services including network scans from inside and from outside your company firewall, professional analysis of results by certified security engineers, creation of a report explaining the findings, plus an interactive concise executive summary and an extensive live review for internal IT managers.
Immediate Remote Monitoring and Reporting Engineer
Remote Network Monitoring Onsite Technical Support
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can afford a degree of protection that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages designed to help your company to identify and resolve a most network problems before they can disrupt productivity.
After Hours Microsoft SQL Server 2019 Small Office Network Consulting
Network System Support Consultant Content Management Server
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Specialists Ryuk ransomware hot line
Consultant ransomware cleanup and recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Support Outsourcing Work at Home IP Voice
Work from Home VoIP Remote Support
Progent can help small and medium-size businesses to deploy VoIP technology to provide their teleworkers the benefit of transparent extensions of the corporate phone network.
IT Services for Service Providers Support and Help
Consulting Support for IT Service Providers Online Support
Progent's Support for IT Service Firms lets you use Progent's consulting experts while retaining your own brand as a transparent extension of your IT consulting team.
After Hours Chief Information Officer Outsourcing Consultants
CIO Outsourcing Engineers
Progent is organized provide comprehensive online support for all technical areas common to today's small business IT systems and offers a variety of vital, as-needed services such as a part-time CIO to offer senior-level planning and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major projects such as office moves oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Technical Consultant Microsoft SMS Server
Microsoft SMS Server Support and Integration
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you define efficient procedures and policies to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates policies, processes and IT products to keep your IT computer system safe.
ProSight Reporting Remote Infrastructure Management Support Services
ProSight Reporting Remote Network Infrastructure Management Support and Help
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Windows Server 2008 R2 Consultant Services
Support Services Windows Server 2008 Active Directory
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test systems and migration plans, integrate Windows Server 2008 with your IT environment and workload, train your support staff how to run new management tools, and provide ongoing consulting and technical support via low-cost options such as Help Desk support and remote technical support.
Midsized Company Network Service
Troubleshooting Mid-size Business
Progent offers network services for mid-size companies who have 100 to 250 system users. The medium size company or office has typically been an underserved segment of the market for IT support services. The cost structures and support access practices of major third-party support organizations make them excessively expensive for the typical small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose complexity and capability are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the small company with enterprise-level service from professional, IT consultants with background in a broad array of small business technologies. If your medium size company or small business is looking for the quality of IT support needed by a mid-size organization without budgeting enterprise prices, you need Progent.
Exchange 2000 Upgrade Migration
Exchange 2000 Upgrade Upgrading
Progent is one of the most qualified network consulting companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small companies derive all the benefits of Microsoft Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
64-bit Migration Services
64-bit Migration Specialist
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a system-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit programs that you want to retain plus the new 64-bit editions of software you plan to run.
Cisco Firewall integration Support and Integration
After Hours Remote Consulting ASA 5500-X Firewall with Firepower
Progent's Cisco-Premier network experts provide professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progent's Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
LockBit ransomware recovery Consultant
ransomware removal and file recovery Engineers
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
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