Alpharetta Work from Home Employees Configuration Support and Consulting
Video Conferencing Technology Consulting
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Alpharetta company to select the appropriate technologies and follow best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.
Progent's consultants can assist Alpharetta, Georgia organizations to with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.
Voice/Video Conferencing for Teleworkers
A broad selection of voice/video conferencing products from major vendors enable online meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many companies utilize a mix of products to accommodate their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support services for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to optimize your WAN infrastructure to run them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Alpharetta, Georgia company, phone
An index of content::
Urgent ProSight Managed IT Services for Small Businesses Specialist
Ransomware Recovery Consultancy
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small internal IT support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed IT services include fixed network management costs, smart automation of routine administrative processes, continual absorption of new technology, graceful migration from legacy technology to modern solutions, improved fit between information technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business instead of ever-changing information technology.
Microsoft Live Communications Server Engineers
Microsoft LCS Server Instant Messaging Support and Setup
MS Office Communications Server delivers IM and presence as part of a scalable, world-class package offering enhanced security, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Office Communications Server across your whole organization.
64-bit Server Integration
Biggest 64-bit Upgrade Remote Support
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit applications which you intend to keep plus the new 64-bit versions of software you plan to install.
Operations Manager Computer Consulting
Computer Consultant Microsoft Operations Manager
Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options delivered as economical service packages designed to help your company to detect and fix a most IT network problems before they get big enough to hurt productivity.
Remote DopplePaymer ransomware recovery Consultants
ransomware removal and file restore Consultant
Progent's proven ransomware recovery experts can help you to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Windows Server 2019 USB Drive Witness Online Help
Windows Server 2019 and SCOM Support and Integration
Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Biggest Computer Consulting Citrix VM desktops
Open Now Citrix OpenCloud Access Computer Consulting
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the business impact of your information network; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced online technical support. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop efficiently.
Exchange 2016 Mailbox migration IT Consulting
Network Consultants Microsoft Exchange Server 2016 Upgrade Planning
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Mobile Application Management Integration Services
MCSE Expert Certified Intune and Android Support and Integration
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business case for utilizing Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help your company to define security and compliance policies, set up pilot environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Remote Progent Contact
Progent Contact
For small companies interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
24 Hour Anti-Virus Technology
Technology Antivirus
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard handles the security and administration of company email by providing constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting utilities as well as outbound email filtering to help you fix your email system and specify and regulate company security policy.
Specialists System Center 2016 Configuration Manager
System Center 2016 and Hyper-V Integration Configuration
System Center 2016 delivers major improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
Emergency VMware Site Recovery Manager and NSX Integration Technology Professional
VMware Site Recovery Manager and NSX Specialist
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Security patch management Consulting Services
Professionals iPad patch management
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, network appliances such as switches and Wi-Fi APs, and IoT devices like alarms and health monitors.
Remote Technical Support Microsoft Certified
Certified Microsoft Partner Network Design and Configuration
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete support for your information network.
wireless controller Setup and Support
3504 wireless controller Information Technology Consulting
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting threats and analyzing network traffic according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
Aironet 3700 Access Point Computer Engineer
Integration Support Aironet WiFi Management
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for both end-of-life and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.
IT Consultant Windows 2008 Cluster
Microsoft Windows Server 2003 Cluster Online Troubleshooting
Progent's Disaster Recovery/Business Continuity consultants have in-depth experience assisting small businesses to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can assist you to design, implement, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.
UNIX Online Computer Installation
Linux Remote Consult
Progent provides nationwide online phone support and consulting services for businesses who run Solaris networks or whose IT systems feature a combination of Solaris and Microsoft products. Online technical support offers maximum return for your IT budget by extending client efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM certified security specialists to assist with the most difficult network issues.
24-7 Cybersecurity Consultancy Critical Security Bulletins
Security Protection Bulletins IT Services
This page contains the latest information on security threats, fixes, and best practices. Call or email Progent if your organization needs help defending your system against the latest cybersecurity threats.
Symantec Security Cybersecurity Organizations
24x7x365 Symantec Security Network Intrusion Penetration Testing
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall and VPN devices and software, managed security and network protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical help, administration, training, and security consulting.
Immediate ransomware recovery Technology Professional
ransomware vulnerability report Professional
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup system that reduces your exposure to a ransomware attack and meets your company's needs.
iPhone Consulting
MobileMe Network Consultants
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.
24x7x365 Duo Two-factor Authentication (2FA) Technology Consulting
MFA and Single Sign-on (SSO) Remote Support
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
CRISC Certified Network Risk and Information Systems Control Architect Consultant
CRISC Certified Risk and Information Systems Control Specialists
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.
Remote Support Computer Firms
On-site Support Indiana
Progent's Technical Response Center provides nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers provide phone help and remote secure computer access to troubleshoot and repair technical problems rapidly and economically. The breadth of IT experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
Microsoft Expert SharePoint Outsourcing
SharePoint Onsite Technical Support
Progent's Microsoft-certified consultants can provide small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or customers to connect to, manage, distribute and interact with relevant data, files, and applications and to communicate with other people. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data easy to find, download and apply.
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