Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Detroit organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services that go from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.
Progent's consultants can help Detroit, Michigan companies to succeed with any aspect of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.
Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can assist your organization to manage your existing conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to configure and manage Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and
assist you to tune your WAN infrastructure to host them.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Detroit, Michigan organization, call 1-800-993-9400 or visit Contact Progent.