Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Knoxville company to select the right tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Knoxville, Tennessee businesses to succeed with any aspect of creating a high-functioning remote work environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Setting up the network infrastructure required for a remote work environment can be particularly complex if you have to manage a combination of worker-owned equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering remote help for both legacy and modern IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Services available from Progent to assist you to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to create a safe connection for authenticated at-home employees to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your key network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and use a data center computer's desktop. This technology provides network managers substantial control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert online support for deploying home routers from a range of manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, often supporting families and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering services like Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi access point integration help.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Vital applications may require backup Internet connections in case the normal connection breaks. Progent offers expertise for picking service providers, picking sensible service bundles, and configuring high-availability Internet access. See Internet access integration services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Knoxville, Tennessee organization, call 1-800-993-9400 or refer to Contact Progent.