Expanding your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Leeds organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Leeds, United Kingdom businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from major technology companies support online meetings, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Leeds, United Kingdom business, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Aironet Access Point Security Online Technical Support

    Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office design, building structure, and anticipated network traffic.

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    Progent provides national remote help and consulting services for businesses who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's engineers can provide Mac clients a range of IT services such as desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud. Online network consulting offers optimum leverage for your information technology budget by extending user productivity and shortening the time billed for computer repair services. Advanced remote support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help you with the toughest network issues.

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    Progent's Windows 11 consultants offer an array of services for Windows 11 including Microsoft 365 integration, mobile management, teleworker access, security and compliance, centralized deployment, and Help Desk Call Center support.

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    Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services covered within GIAC accreditation including evaluating network security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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