Expanding your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Leeds organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Leeds, United Kingdom businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from major technology companies support online meetings, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Leeds, United Kingdom business, call 1-800-993-9400 or visit Contact Progent.



An index of content::



  • Aironet Wave 2 AP Onsite Technical Support
    Aironet Access Point Security Online Technical Support

    Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office design, building structure, and anticipated network traffic.

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    Progent's Computer Help Desk Outsourcing Services for desktop support are designed especially for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and effective escalation capability but who must work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.

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    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progent's Microsoft Premier IT consulting professionals. With Progent's affordably priced IT support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class reliability, security, and performance.

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    Progent provides national remote help and consulting services for businesses who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's engineers can provide Mac clients a range of IT services such as desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud. Online network consulting offers optimum leverage for your information technology budget by extending user productivity and shortening the time billed for computer repair services. Advanced remote support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help you with the toughest network issues.

  • BlackBerry Exchange Consulting Specialist BlackBerry Enterprise Server
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    Progent's Microsoft consultants offer advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable online consulting services following proven best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.

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    Progent can help small and mid-size organizations to deploy collaboration solutions to permit their at-home workforce to engage in productive interaction with fellow workers and customers.

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  • Forefront Threat Management Gateway 2010 Security Consultancies
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    Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting increased productivity by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your system so your business achieves a highly functional and economical balance of security, convenience, and speed.

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  • Deduplication Professionals Specialist Deduplication
  • Desktop Technology Network Architect Firms Microsoft Certified Partner PC Desktop Networking Specialist

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    Ekahau Wi-Fi RF Coverage Maps Technical Support

    Progent's Ekahau-certified Wi-Fi experts can help your business to design, deploy, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.

  • Development Companies Dynamics GP 2015 Dexterity Emergency Dynamics GP 2015 Management Reporter Outsourced Programming
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  • Emergency Consultancy Netwalker ransomware recovery Engineers ransomware rebuild
  • Endpoint Management Computer Network Support Firms 24/7/365 Configuration Manager Network Design and Consulting
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  • Exchange 2003 Server Upgrade Support Outsourcing Integration Services Microsoft Exchange 2003
  • Exchange 2003 Upgrade Computer Consulting Exchange Server 2003 Upgrade Online Consulting
  • Exchange 2007 Edge Server Onsite Technical Support Emergency Exchange 2007 Server Consulting Services
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  • SCCM 2007 Asset Inventory Specialist
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    Progent can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and boost worker output by ensuring that operating systems and applications stay up to date, managing licensing, and reporting resource usage patterns to help you make smart buying choices. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and implement an efficient migration to SCCM 2012.

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  • Exchange 2013 Data Loss Prevention Remote Troubleshooting Exchange 2013 DLP Support
  • Exchange 2019 Cloud Voicemail Specialists 24 Hour Exchange 2019 DAG Consultant
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    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats.

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    The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.

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  • 24-Hour IT Consultants Cisco firewall IPS
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    Progent's Cisco-certified CCIE network engineers can help your company to manage your legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

  • Internal Cybersecurity Scan Engineers Award Winning External Network Security Inventory Consultant Services
  • Intrusion Protection Systems Security Firms Watchguard Cybersecurity Consultancy
  • Juniper SSG5 Router Security Services Juniper SSG Series Gateway Security Audits
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  • Intune App Wrapping Online Support
    Microsoft Intune Migration Troubleshooting

    Progent's Intune consultants can assist your organization to assess the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent can assist your company to define security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your environment, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.

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  • Leeds-Bradford Technical Support Organizations Leeds, U.K. Server Migration Specialists
  • Linux Consultant Services Fedora Linux Network Engineer
  • At Home Workforce Leeds Consulting Experts - Voice/Video Conferencing Technology Consulting Leeds, Britain
  • Linux Remote Specialists Emergency Consultant Linux Online

  • Microsoft Windows 11 Evaluation Troubleshooting
    Windows 11 Installation Consulting

    Progent's Windows 11 consultants offer an array of services for Windows 11 including Microsoft 365 integration, mobile management, teleworker access, security and compliance, centralized deployment, and Help Desk Call Center support.

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  • GIAC Cybersecurity Group
    information Systems Audit GIAC Information Assurance

    Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services covered within GIAC accreditation including evaluating network security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

  • Lync Server 2013 certificate management Professional Microsoft Lync Presence Engineers
  • Lync Server 2013 security Consultants Lync Server 2013 PSTN Gateway Engineers
  • MCSE Expert Certified Exchange Server 2010 Migration Professionals Technical Consultant Exchange Server 2010 Integration
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  • Juniper SRX240 Router Security Consultancies
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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

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  • Microsoft Office 2000 Technicians
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    Progent's IT outsourcing support offerings for small companies include designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site troubleshooting, resolving chronic IT issues, and creating a company-wide security strategy. Progent can show you how to maximize system availability and throughput with non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can help with needs definition, resource identification, BOM production, sourcing qualification, purchasing logistics, and complete documentation. Progent's computer outsourcing help also features training for office productivity software such as Microsoft Office.

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  • VoIP Phones Consultant Services
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    Progent's Cisco VoIP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for survivability.

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    Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing alternative that improves network availability and protection, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a safe and reliable data center on a high-performance, high-availability virtual machine configured and maintained by Progent's network service experts.

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  • Urgent Consult Business Portal for Dynamics GP
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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more effectively, turning raw data into useful understanding of your business.

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  • Solaris Online Support UNIX Specialists
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    Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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